Service Delivery Manager Jobs in Fort Washington, MD

Lead the global technical support function, enhancing service quality and efficiency through metrics-driven management, team development, and AI tools. Drive improvement initiatives to positively impa...

Optimize IT service management solutions in complex multi-vendor environments, focusing on SIAM and operational model transformations. Drive strategic efforts in process design, integration, and imple...

Join our dynamic team to drive innovative digital strategies for public affairs clients, managing multiple accounts and delivering impactful campaigns while mentoring junior staff and collaborating wi...

Inspire transformation by guiding newly acquired teams through systems integration. Leverage hands-on expertise to enhance tools, support change management, and ensure seamless adoption of processes a...

Take ownership of the customer relationship management process by effectively coordinating tenant needs, tracking commitments, and supporting transitions for a multi-tenant federal building, ensuring...

Transform your career by leading a dynamic team of Workers' Compensation professionals. Ensure quality claim management while fostering a collaborative environment focused on client satisfaction, comp...

Lead and optimize supply chain and manufacturing operations, ensuring safety, quality, and productivity goals are met while developing teams and implementing continuous improvement strategies across t...

Elevate your career by leading underwriting performance strategies for a top Fortune 20 company. Drive insights and optimization while fostering relationships ensure competitive claims experience and...

Lead efforts to resolve escalated customer issues by coordinating with engineering, product, and support teams. Build processes for escalation management; leverage data to improve customer recovery st...

Transform client digital strategies by driving marketing, commerce, and loyalty solutions to enhance engagement and revenue growth. Leverage expertise in top platforms to design impactful experiences...

Join us to lead and integrate Compliance and Privacy initiatives, ensuring strategic governance and operational effectiveness across business units while managing risks and fostering accountability in...

Empower corporate IT operations by leading a Microsoft 365 tenant migration, managing identity access via Okta and Entra ID, and overseeing Windows endpoints. Drive effective service desk operations w...

Accelerate data operations by managing the lifecycle from intake to publication, ensuring high-quality and reliable data. Collaborate across teams to improve processes and deliver actionable insights...

Lead strategic and operational excellence in IT Service Desk management, ensuring efficient end-user support, service quality, and continuous improvement in a complex enterprise environment...

Accelerate progress at client satisfaction by serving as a strategic advisor, fostering key relationships, and driving improvements to optimize revenue cycle outcomes. Engage cross-functionally to enh...

Lead public sector project delivery and ensure engagement health while driving customer relationships and strategic advisory. Collaborate with cross-functional teams to meet mission outcomes and maint...

Advance your career by leading the strategic management of complex federal real estate programs. Drive organizational performance and quality, coordinating between teams and clients to ensure success...

Lead execution strategy and operational delivery for enterprise infrastructure, ensuring alignment of technology and business goals. Manage complex portfolio commitments and foster collaboration acros...

Shape customer success by designing and delivering complex AWS solutions, providing technical expertise, managing projects, and guiding stakeholders through the cloud journey while ensuring optimal pe...

Lead the charge in designing and implementing secure, scalable solutions that meet customer needs while providing technical guidance throughout project delivery and integrating third-party software in...

Lead community operations to enhance resident services, ensuring exceptional customer experiences, managing team performance, and driving financial success across property management. Inspire a positi...

Lead a dedicated team in the timely execution of HR staffing support services for the U.S. Coast Guard, ensuring compliance and alignment with objectives as you manage project operations and engage wi...

Partner with us to oversee enterprise-scale supply chain implementations, managing budgets, timelines, and resources while fostering strong stakeholder relationships across multiple projects to ensure...

Unlock innovation as a leader in B2B service transformation, driving Salesforce capabilities to enhance customer experiences and operational efficiency while managing a dynamic team committed to excel...

Elevate the efficiency of our operations by leading AI-driven platforms. This role emphasizes hands-on technical leadership in creating and managing autonomous agents, ensuring they effectively enhanc...