Service Delivery Manager Jobs in Boston, MA

Transform customer service excellence by leading a global team focused on enhancing customer satisfaction, optimizing order fulfillment, and fostering strong relationships across all functions. Drive...

Manage day-to-day infrastructure and customer support, ensuring optimal server performance, security, and incident response. Collaborate on initiatives to enhance operational security and maintain doc...

Lead the charge in managing a large-scale FHWA communications program, ensuring effective contract leadership, quality management, and stakeholder engagement across a multidisciplinary team to deliver...

Shape the future of senior living by providing strategic leadership, fostering community engagement, and ensuring operational excellence. Drive financial performance while creating a compassionate env...

Champion process automation and enhancements by leading investment initiatives, mentoring teams, and collaborating across departments to drive efficiency and continuous improvement in investment servi...

Champion the proposal management process by leading complex RFP responses, ensuring compliance and quality. Collaborate with cross-functional teams to deliver compelling proposals that align with stra...

Lead the charge in ensuring an exceptional client experience by bridging communication between internal teams and clients, fostering strong relationships, and proactively addressing client needs while...

Transform vendor performance and customer satisfaction by leading strategic initiatives across a global BPO network. Drive accountability, analyze data, and collaborate cross-functionally to enhance o...

Lead the charge in driving strategic project delivery across multiple squads, ensuring alignment with business priorities and effective communication among stakeholders. Utilize program management exp...

Lead the execution and optimization of programmatic campaigns, fostering client relationships and mentoring team members to achieve strategic goals and enhance performance in a collaborative environme...

Join a team that's redefining AI product development by leading high-performing engineering teams. Drive innovation and collaboration across functions to deliver scalable AI solutions, while fostering...

Transform global operations by leading product strategy and AI-driven workflows. Collaborate with stakeholders to align technology and business priorities, ensuring measurable outcomes across investme...

Champion supply chain planning solutions by leading cross-functional teams, managing client relationships, and driving process optimization to enhance business outcomes and deliver results in a dynami...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Empower Assurance professionals by managing AI tools and digital solutions. Collaborate across teams to drive product development and adoption, ensuring alignment with evolving technology capabilities...

Join us to lead the US Enterprise Support Center by managing daily operations, ensuring high-quality IT service delivery, coaching staff, and driving improvements for exceptional customer experiences...

Unlock potential by leading complex IT infrastructure projects, coordinating vendors, and engaging stakeholders. Drive project success through effective planning, execution, and communication across d...

Empower your career by leading distribution operations, driving performance, and fostering a safety-first culture. Collaborate with teams to enhance customer satisfaction and achieve financial goals i...

Drive operational excellence by leading a high-performing distribution team, ensuring safety, efficiency, and customer satisfaction while achieving financial goals in a fast-paced environment...

Transform customer experiences by guiding insureds through onboarding and telematics activation. Drive value as a trusted advisor, ensuring seamless service and continuous improvement in a fast-paced...

Take ownership of the design and management of high-profile ADA upgrade projects, ensuring effective execution, budget adherence, and client satisfaction while leading cross-functional teams in a dyna...

Engage with clients and lead projects through all phases to achieve project goals while enhancing methodologies and tools tailored for the government contracting industry. Drive business development a...

Join a team that's driving successful ERP and CRM software implementations. Lead projects, coordinate teams, and ensure timely delivery while achieving sales and profit targets. Collaborate with stake...

Accelerate progress at expanding customer accounts by driving annual recurring revenue and enhancing retention through structured sales strategies and digital engagement, while managing a high-volume...

Manage product operations, refine backlog, and support cross-functional teams. Drive clarity in user stories and requirements while addressing tech support issues to ensure seamless delivery of care m...