Service Delivery Manager Jobs in Boston, MA

Transform the customer experience by leading a dynamic support team to ensure timely resolutions, effective communication, and continuous improvement in software support operations. Drive success thro...

Join our dynamic team and take ownership of project success, coordinating resources, communication, and stakeholder management while delivering high-quality results within established objectives and c...

Lead workforce planning and operations for a 24/7 multi-channel contact center, ensuring effective staffing and service levels while optimizing systems in a dynamic remote environment. Foster collabor...

Empower your career by owning our Real-Time Prescription Benefits product roadmap. Collaborate with Engineering, Compliance, and Clinical teams to ensure accurate benefit checks, guiding prescribers a...

Help us empower clients through exceptional care and operational excellence. You'll drive daily account management, training, and support, ensuring seamless operations and creating a blueprint for suc...

Lead infrastructure implementation projects, coordinating cross-functional teams to ensure timely delivery aligned with organizational goals. Drive accountability and manage complex project aspects fr...

Collaborate with diverse teams to manage IT infrastructure projects from start to finish. Utilize your expertise in project management to ensure timely delivery and client satisfaction while traveling...

Join a team that supports client success by managing relationships, driving revenue growth, and ensuring product adoption of our MIP platform. Collaborate with partners and internal teams to enhance c...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

Lead the execution of multiple complex technology programs, ensuring timely, budget-compliant delivery. Oversee project management, risk mitigation, and financial control while coordinating cross-func...

Accelerate progress at the intersection of strategy and operations, driving high-performance marketing systems and data governance. You'll partner closely with executive leadership to optimize revenue...

Partner with us to elevate customer success by delivering tailored strategies, cultivating relationships, and driving compelling results in a dynamic, collaborative environment. Join a passionate team...

Lead global delivery center operations and performance management to optimize performance, drive financial forecasting, and integrate multi-region strategies, aiming to expand the workforce to 10,000...

Lead and drive complex IT and strategic initiatives, ensuring alignment with business goals while managing cross-functional teams and executive stakeholders for successful project execution and delive...

Grow your career by leading product vision and strategy in a fast-paced iGaming environment. Collaborate cross-functionally to drive impactful user experiences while ensuring product alignment with bu...

Lead the charge in designing and engineering innovative ITSM solutions for complex enterprise environments, focusing on SIAM integration and operational transformation to enhance service delivery acro...

Lead and develop a high-performing Customer Success team, driving retention and expansion strategies. Engage directly in team operations, coaching, and performance management to achieve key metrics an...

Architect innovative Salesforce solutions, driving client success through technical excellence, quality assurance, and collaborative strategies, while leveraging advanced cloud technologies for optima...

Champion strategic commercial banking relationships by providing tailored solutions that meet financial needs. Lead business development initiatives to drive portfolio growth while ensuring exceptiona...

Optimize enterprise data strategies by leading governance, analytics, and reporting functions. Drive cross-functional alignment to transform data into a trusted asset and enable actionable insights fo...

Join us to lead and integrate Compliance and Privacy initiatives, ensuring strategic governance and operational effectiveness across business units while managing risks and fostering accountability in...

Transform the Electric Utility sector by delivering innovative solutions, leading projects, and collaborating with top talent in a dynamic environment focused on excellence and teamwork while ensuring...

Empower corporate IT operations by leading a Microsoft 365 tenant migration, managing identity access via Okta and Entra ID, and overseeing Windows endpoints. Drive effective service desk operations w...

Empower our technology evolution by leading IT strategy and modernization. Collaborate across teams to deliver innovative solutions, drive operational efficiency, and maintain regulatory compliance wh...

Accelerate progress at client satisfaction by serving as a strategic advisor, fostering key relationships, and driving improvements to optimize revenue cycle outcomes. Engage cross-functionally to enh...