Director, Customer Experience Jobs in Toronto, ON

Transform customer experiences by leading innovative strategies, enhancing satisfaction through data-driven insights, and championing a culture of service excellence. Drive continuous improvement init...

Drive innovation in customer experience by leading strategic programs that enhance satisfaction, optimize service delivery, and leverage data insights. Collaborate with cross-functional teams to embed...

Create a structured approach for managing and delivering customer experience projects. This leadership role focuses on aligning corporate and divisional goals, driving effective governance, and boosti...

Transform customer experiences by managing high-stakes escalations, safeguarding brand integrity, and driving strategic solutions. Lead cross-functional collaborations to ensure exceptional outcomes w...

Lead the transformation of customer experience through strategic vision and execution. Drive impactful storytelling, measurable outcomes, and develop capabilities at scale within our global organizati...

Architect the future of CXAI by driving strategic transformation and change enablement initiatives. Engage across all levels to craft compelling narratives, establish performance metrics, and lead imp...

Unlock potential by serving as a strategic partner, leveraging data to drive people strategies, tackling organizational challenges, and enhancing engagement and performance to support Talented teams i...

Lead enterprise-wide process optimization by establishing a Centre of Excellence. Drive cost reduction, enhance customer and employee experiences, and implement automation strategies for scalable grow...

Lead the charge in redefining user experiences across a dynamic B2B healthcare technology portfolio, ensuring intuitive, consistent, and customer-aligned interactions while driving AI transformation a...

Champion user experience excellence to enhance product interactions and drive AI innovation across B2B healthcare technology, ensuring user needs align with business goals through strategic collaborat...

Empower progress at the intersection of employee experience and data insights. Design and implement innovative programs, leveraging people-centered strategies to enhance engagement while guiding leade...

Join a high-impact marketing leadership role where you'll own brand, demand generation, and product marketing strategies. Collaborate with cross-functional teams to drive pipeline growth and position...

Unlock the potential of travel partnerships by leading strategy, optimizing operations, and enhancing agent engagement to drive growth and revenue in a dynamic, collaborative environment...

Champion digital transformation in healthcare by leading omnichannel strategies that enhance client engagement and operational efficiency, while guiding cross-functional teams to drive measurable bran...

Champion integrated HCP engagement strategies through medical communications. Collaborate with diverse teams to design impactful engagement frameworks, optimize outcomes, and drive growth in the life...

Advance customer success by leading project implementation efforts, ensuring quality and governance. Build strong relationships with major accounts while collaborating with sales and project teams to...

Shape the future of customer operations by leading a global team to enhance service delivery, drive innovation, and achieve operational excellence across multiple channels in a dynamic environment...

Drive membership growth and enhance member experiences by leading strategic initiatives and fostering high-performing teams across multiple service channels in this pivotal leadership role...

Transform customer experiences through advanced CRO and experimentation. Lead end-to-end strategies while collaborating cross-functionally to enhance digital acquisition and optimize every traveler to...

Transform integrated care and client experience through strategic leadership, fostering collaboration and innovation to enhance health outcomes and accessibility in our diverse communities...

Lead transformative workplace services across multiple regions, enhancing operational effectiveness and employee engagement through innovative facility management and strategic partnerships...

Join as a strategic leader advancing integrated, equitable, and person-centred care. Collaborate with teams to improve access, health equity, and service delivery while ensuring alignment with communi...

Transform product operations by leading cross-functional teams, enhancing operational models and playbooks, and driving strategic alignment across a dynamic portfolio in a collaborative environment...

Lead integrated B2B marketing strategies, ensuring alignment across teams to drive measurable pipeline impact and optimize campaign execution for growth...

Champion integrated marketing strategies to drive growth, enhance brand presence, and maximize revenue across diverse club offerings while leading a high-performing team and building external partners...