Production Support Engineer Jobs in San Jose, CA

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Champion customer satisfaction by delivering expert technical support, collaborating with teams, and managing product escalations. Drive customer experience initiatives and create effective communicat...

Empower our clients by supporting the sustainment of Oracle Cloud applications. Drive effective migrations and resolve issues in a multitenant environment while collaborating with stakeholders to ensu...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Contribute to our customer support team by triaging issues, debugging technical problems, and collaborating across functions. Help us improve workflows and documentation while enhancing user experienc...

Support customer success by triaging and resolving technical issues, collaborating cross-functionally to enhance processes, and building knowledge resources. Help shape an effective support experience...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Transform the observability landscape by enhancing monitoring, telemetry, and incident management for the TRAIT application, ensuring operational reliability and efficiency across teams...

Drive technical support and engineered solutions, enhancing customer satisfaction with PWT products. Collaborate with partners and consulting engineers to ensure safety and compliance while meeting di...

Champion seamless technology for executives by providing expert Tier 3+ support and proactive solutions. Ensure flawless operations across all environments while maintaining discretion and presence du...

Drive technical support excellence by resolving complex integration issues, guiding developers, and crafting documentation that enhances customer experience and product development. Shape the future o...

Deliver expert technical support for semiconductor handler and prober equipment, solving complex issues to enhance customer satisfaction. Train clients and engineers while managing escalations and lia...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Take ownership of customer technical support by resolving issues, building automation, and liaising between teams. Your problem-solving skills will help create an efficient support infrastructure whil...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Lead, mentor, and contribute to engineering excellence while managing a team of engineers. Spearhead complex software projects across diverse tech stacks and drive technical solutions that deliver val...

Elevate production environments by serving as the key technical liaison for product teams. Optimize containerization processes and collaborate closely with platform teams to ensure seamless integratio...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

Deliver advanced troubleshooting and engineering support for robotic systems, liaising between technical teams and services. Focused on quality improvement processes, service documentation, and cross...

Play a key role in bridging product and developers, tackling complex issues while enhancing customer experience. Engage in thorough investigations, maintain clear communication, and contribute to prod...

Pioneer innovative solutions by troubleshooting complex RF systems, enhancing product stability, and providing technical support to customers. Collaborate on new product introductions and lead analyse...

Drive the design and deployment of secure, scalable cloud infrastructure. Collaborate with teams to enhance CI/CD pipelines and maintain optimal operations while ensuring cybersecurity and regulatory...