Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$135K - $160K *

Shape the future of healthcare technology by leading a talented software team to build scalable APIs and enhance critical infrastructure, ensuring high-quality deliverables that impact millions of pat...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's redefining data management solutions. Leverage your expertise in cloud platforms and analytics to support sales teams, drive customer success, and implement innovative data solution...

Raleigh, NCRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Engage with customers to architect data solutions, blending technical expertise with problem-solving. As a trusted advisor, you'll enhance data quality and integration within diverse ecosystems, bridg...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$232K - $368K *

Partner with us to shape innovative production test solutions for complex networking systems. Collaborate across teams to align strategies, enhance capabilities, and drive efficiency in testing proces...

California, USRemote

6 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Take ownership of product strategy and execution, driving innovation in code transformation across diverse technical domains. Collaborate with cross-functional teams to deliver impactful solutions for...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Advance enterprise threat detection capabilities by developing high-fidelity detections across security platforms. Collaborate with cross-functional teams to enhance defensive posture and mentor junio...

Tennessee, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $214K *

Lead the charge in designing and implementing enterprise Finance solutions, optimizing processes, and driving global transformation initiatives through innovative technology and collaboration with sta...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $140K *

Lead a dynamic software engineering team, ensuring quality delivery and operational excellence while fostering collaboration across business units and driving innovation in energy efficiency solutions...

Ithaca, NYRemote

Today

  •   8 - 10 years exp.  •   Energy & Utilities

$69K - $104K *

Join us to empower user support as a Tier I Service Desk Agent, resolving IT incidents, guiding junior analysts, and enhancing service processes within a large, multi-security IT environment in a hybr...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Join us to develop and enhance algorithms for cutting-edge AI solutions. Collaborate with engineers and architects to transform innovative ideas into production-ready code, ensuring high-quality stand...

Cary, NCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in delivering high voltage engineering projects, overseeing complex substation and interconnection initiatives while ensuring successful execution and fostering collaboration among div...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $200K *

Partner with us to develop groundbreaking simulation products, focusing on AI and robotics. Engage with customers to shape product roadmaps, create prototypes, and enhance integration within the simul...

CanadaRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Engage in designing and optimizing AI solutions to enhance automation and analytics, collaborating across teams to integrate advanced AI capabilities into core products, while ensuring ethical standar...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$225K - $270K *

Lead the charge in Workforce Transformation by measuring AI’s impact, redesigning roles, and shaping skills for the future. Collaborate with cross-functional leaders to anticipate workforce needs and...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Join a team that's redefining the onboarding experience for human and AI agents by leading innovative UX and engineering teams. Drive growth through strategic roadmap ownership, hands-on leadership, a...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $140K *

Unlock potential by leading the development of innovative AI applications. Collaborate with cross-functional teams to architect solutions, mentor engineers, and ensure reliable, secure systems that al...

San Antonio, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Drive modernization initiatives by leveraging AI and automation to enhance SaaS delivery processes. Collaborate with cross-functional teams to streamline technical architecture and improve customer ou...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Take ownership of diverse projects, leading cross-functional teams to ensure successful execution, from planning to closure. Drive innovation and efficiency while managing budgets and stakeholder comm...

Tennessee, USRemote

3 days ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Unlock your potential as a Senior DevSecOps Engineer, driving operational excellence in Linux and DB2 administration. Collaborate across teams to enhance application performance and security in a full...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$156K - $180K *

Empower clients by owning technical relationships for the Enterprise Suite, guiding them from discovery to implementation. Collaborate with teams to enhance adoption and resolve issues, ensuring seaml...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $140K *

Transform enterprise application environments by leading upgrades and enhancements. Collaborate on complex integration projects, ensuring compatibility and performance across multiple platforms while...

Mclean, VARemote

4 weeks ago

  •   8 - 10 years exp.  •   Staffing

$120K - $145K *

Transform software solutions by leading development efforts and enhancing Enterprise Content Management applications. Collaborate on diverse projects, ensuring system compatibility and delivering inno...

Washington, DCRemote

4 weeks ago

  •   8 - 10 years exp.  •   Staffing

$160K - $200K *

Transform large-scale data center projects by leading innovative structural engineering efforts. Collaborate with cross-functional teams to ensure quality and sustainability in design, while managing...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$113K - $178K *

Drive your career with a senior role focused on software development for control room simulators, collaborating with engineers to enhance plant models and ensure high-quality deliverables in a dynamic...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Champion our security posture by designing and automating detection and response systems. Collaborate with cross-functional teams to enhance incident response and improve security practices, ensuring...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.