Production Support Engineer Jobs in Chicago, IL

Join a dynamic support team and act as a trusted advisor, delivering expert assistance on technical issues while enhancing customer satisfaction through innovation and collaboration with cross-functio...

Support our anti-money laundering platform by resolving technical issues, managing databases, and collaborating with stakeholders. Leverage your SQL and cloud computing skills to enhance operations an...

Analyze and enhance customer support processes, ensuring quality triage of technical issues while documenting solutions and patterns for product improvement. Drive self-service initiatives and maintai...

Drive resolution of complex technical issues for enterprise customers, ensuring high satisfaction through effective communication and accountability. Contribute to continuous improvement by leveraging...

Empower a diverse team by managing frontline IT support and endpoint operations, ensuring effective identity, access, and SaaS administration while improving employee experiences and operational effic...

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

Join a dynamic support team as you tackle complex technical issues and enhance client solutions. Your expertise will drive high-quality support and collaboration across departments, ensuring optimal p...

Support customer success by resolving complex technical issues as a proactive Technical Support Analyst. Collaborate across teams to enhance product quality and customer satisfaction while maintaining...

Join a dynamic team as you support and enhance customer experiences, automate processes, and develop innovative solutions that align with evolving engineering needs in a vibrant, fast-paced tech envir...

Lead the charge in managing Record Remediation and PrivateLink Update initiatives by overseeing cross-functional teams, driving project delivery, and ensuring operational stability through effective i...

Lead the charge in transforming technical support through deep diagnosis and automation. Collaborate with teams to enhance agentic systems, resolving high-severity issues while building scalable solut...

Unlock potential by resolving complex infrastructure issues, ensuring seamless operations in high-performance computing environments. Collaborate with engineering teams to enhance processes and mentor...

Champion product stability by resolving complex technical escalations, supporting field engineers through troubleshooting, and identifying systemic issues for lasting solutions across assigned system...

Partner with us to elevate product support through advanced troubleshooting and system analysis. Be the critical technical resource ensuring Field Service Engineers succeed while driving improvements...

Analyze customer needs and streamline support processes using AI tools while collaborating across teams to resolve complex technical issues and ensure high-quality service delivery for financial softw...

Partner with us to deliver critical application support, enhance cloud operations, and streamline incident management. Drive system performance and collaborate closely with engineering teams to optimi...

Join a team that's integral to resolving complex API challenges and enhancing data integration workflows in a dynamic federal environment. Elevate your career by collaborating across teams to support...

Join our dynamic team as a Software Engineer I, where you will play a pivotal role in problem-solving and enhancing technical support. Collaborate with stakeholders and clients while building solution...

Engage with customers as a technical expert in DAA deployments, providing critical support and issue resolution. Collaborate with teams to enhance product investments, ensuring optimal performance and...

Optimize application stability and performance in production trading environments. Collaborate with cross-functional teams, troubleshoot incidents, and enhance operational workflows to ensure seamless...

Join a team that's focused on ensuring high availability and performance of mission-critical trading environments while collaborating closely with cross-functional teams to optimize operations and dri...

Drive IT reliability and performance by supporting, managing, and troubleshooting systems and networks. Collaborate with teams to enhance user experience while ensuring compliance with security polici...

Design, develop, and maintain robust APIs and integration solutions for large-scale federal missions, ensuring security and interoperability across applications while collaborating with technical team...

Join us to empower our clients by providing top-notch post-sales support for the Fortanix platform. Utilize your technical acumen to troubleshoot, implement solutions, and enhance customer experiences...

Lead the charge in expert IT Operations support while managing complex issues, mentoring team members, and optimizing processes in a dynamic federal environment across a broad technology landscape...