Customer Service Manager Jobs in Toronto, ON

Transform customer experiences by managing high-stakes escalations, safeguarding brand integrity, and driving strategic solutions. Lead cross-functional collaborations to ensure exceptional outcomes w...

Create a structured approach for managing and delivering customer experience projects. This leadership role focuses on aligning corporate and divisional goals, driving effective governance, and boosti...

Drive excellence at a national level by leading customer operations and data processes, ensuring service efficiency and integrity across platforms while fostering sales growth and customer satisfactio...

Help us drive product innovation and quality by managing vendor relations, optimizing assortments, and collaborating with culinary teams to enhance brand identity across all restaurant operations...

Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...

Elevate customer experiences by leading a team of Customer Service Representatives, optimizing order management and compliance in a regulated pharmaceutical environment. Drive strategic initiatives fo...

Elevate your career by managing patient caseloads and coordinating care in a dynamic healthcare setting, ensuring exceptional service delivery while complying with standards and policies. Join us in a...

Join us to shape the future of AI-driven CX tools as a Product Manager. Lead critical AI services and integrations, collaborating with partners to elevate product performance at scale while ensuring e...

Pioneer in AI-driven product development, collaborating with cross-functional teams to create cutting-edge SaaS solutions that enhance customer experience and streamline integrations for enterprise cl...

Optimize operations and drive sales growth while leading high-performing teams in retail and technology services. Collaborate with stakeholders to enhance customer engagement and execute strategic ini...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Unlock potential by leading the Canadian Licensing team to drive operational excellence, enhance client satisfaction, and foster employee development while implementing innovative strategies and manag...

Drive impactful analytics for Sales & Marketing by leading a high-performing team. Collaborate with senior leaders to optimize decision-making and enhance growth strategies through innovative measurem...

Execute strategic supplier management initiatives to enhance operational efficiency and foster robust partnerships. Lead contract negotiations and provide expert guidance in supplier relations across...

Drive growth and enhance operational excellence by leading a team of Account Managers, managing complex credit structures, and ensuring alignment with business strategies and risk policies to deliver...

Optimize client success by managing key accounts, enhancing relationships, and driving growth through personalized support, proactive strategy, and seamless communication, ensuring customer satisfacti...

Empower customer success by building strong relationships, analyzing usage trends, and implementing strategies for product adoption and retention in a dynamic SaaS environment, contributing to long-te...

Join a dynamic team as you enhance customer service and operational excellence in mission-critical environments, ensuring SLA compliance and fostering strong client relationships through effective com...

Shape the future of customer service by leading a dedicated team to enhance efficiencies and elevate the client experience through strategic coaching and process improvements in a dynamic environment...

Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...

Lead the charge in enhancing customer satisfaction by managing a team dedicated to delivering best-in-class service and operational excellence across Ontario's Southwestern region...

Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...

Unlock potential by leading a dynamic team in optimizing support systems, enhancing vendor relations, and driving incident resolution for seamless operations in a fast-paced environment. Your expertis...

Elevate your career by owning and scaling the Managed Services platform. Drive standardization, enhance customer experience, and lead AI-driven initiatives. Collaborate cross-functionally to align pro...

Discover a vital role in enhancing customer experiences through quality assurance. Lead a team in executing the QA strategy across various channels, ensuring alignment with corporate standards while d...