Role impact:The Manager, Supplier Management will be responsible for creating efficiency and consistency in how we engage our suppliers to support centralized shared services. This role will provide leadership and guidance on enterprise-wide Supplier Management best practices; ensuring the protection of CF's assets/information that are accessible by suppliers, optimizing the contractual relationships with service providers and supporting mutually beneficial partnerships that enables innovation and operational excellence.
What you will deliver:- Support the Sourcing and Procurement team in various disciplines, including Contract renewals, amendments and in the preparation and execution of RFx's by acting as a Subject Matter Expert (SME) for all National Contracts and contributing to the evaluation process (as required).
- Counsel and provide guidance to the Properties and Operations Services on Supplier Management best-practices, and apply specialized knowledge in the development of policies, procedures and tools on behalf of the enterprise.
- Manage Contract Administration activities, including drafting addenda, familiarity with contract structures and mechanisms, including measuring performance, handling escalations, defining action plans, as well as supplier compliance to terms and conditions.
- Review, manage and maintain existing relationships with vendors with the goal of ensuring continued partnership between Cadillac Fairview and the service providers in delivering operational efficiency and client experience.
- Manage quality control of all national contracts and field complaints from the Properties with respect to contract agreements and said servicing.
- Communicate with all stakeholders about the program(s) on a regular basis.
- Establish and identify processes and procedures for improvement to maximize the value of supplier relationships, including development and application of various metrics and KPIs.
- Prepare for and lead Vendor Partnership meetings, including requesting periodic reporting as defined in the agreements or on an ad-hoc basis, scorecards, penalties/bonuses, etc.
- Partner with Properties, Operations Services - Security and vendors on the quarterly performance review of KPIs and contract service commitments, evaluate and make recommendations on action plans as required.
- Manage quality control of all National Contract, including Due Diligence requirements such as Information Security and other risk related areas.
What your strengths are:- Knowledge of the industry and related technology.
- Strong organizational skills required; Able to work effectively under pressure.
- Strong contract negotiation skills with demonstrated successful outcomes and ability to effectively manage supplier and internal relationships.
- Ability to collaborate, consult and build strong internal relationships within a national organization.
- Strong financial and business acumen.
- Knowledge of supplier strategies and processes, and the ability to define a complex strategic agenda
- Strong analytical and problem-solving skills; Open-minded and flexible thinking
- Excellent written and verbal communication skills required
- Self-starter; Conflict resolution; Leadership skills
What you need to succeed:- Post-secondary education in Business, Economics, Engineering or related field of study; or an equivalent combination of relevant work experience, training, and/or certifications, etc.
- CPM or RPA an asset
- Minimum 7 years of relevant experience leading Supplier Management programs, with a minimum of 2 years' leadership experience.
- Project Management or equivalent work experience.
- Computer literacy required - senior or advanced level in Microsoft Office (Excel, Word, and PowerPoint).
- Experience with Real Estate and Facilities Management categories such as Janitorial, MRO (Maintenance, Repair and Operations) an asset
Starting base salary for this job level may range from $81,433 to $108,577. The actual base salary offered will consider several factors including, but not limited to the role, experiences, skills & qualifications, location, market and internal considerations; with this context, CF reserves the right to pay above this range. Cadillac Fairview offers a competitive total rewards package in addition to base pay which may include a performance - based incentive plan, a comprehensive pension and benefits plan, paid time off including vacation, well-being & volunteer days and support for continued growth and development.
