IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$74K - $122K *

Advance the quality and stability of cutting-edge applications by leading post-release defect triage, performance testing, and cross-functional collaboration. Drive improvements in system observabilit...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Engage in the design and evaluation of advanced low voltage technology systems, ensuring effective integration of communication and medical technology infrastructures while preparing essential constru...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $115K *

Drive optimization and implementation of ITSM processes on the ServiceNow platform, ensuring alignment with ITIL best practices. This role requires bridging business needs with technical solutions to...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $130K *

Shape the future of cybersecurity by enhancing threat detection capabilities, developing use cases, and collaborating with stakeholders to fortify security measures against emerging threats and vulner...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $105K *

Support the construction lifecycle by assisting in project delivery tasks, ensuring compliance with design specifications and industry standards while collaborating with teams to implement data center...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $137K *

Partner with us to build and optimize Celonis dashboards, translating complex data into actionable insights. Collaborate with stakeholders to drive data-driven decision-making and enhance operational...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$57K - $118K *

Make your mark at a dynamic data center, overseeing hardware maintenance, mentoring technicians, and ensuring operational excellence. Collaborate across teams to enhance system reliability and drive c...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Empower your career by overseeing critical data center operations, managing incidents, and ensuring compliance with safety protocols. Collaborate with teams to enhance service delivery and mentor juni...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$57K - $118K *

Support 24/7 data center operations by managing hardware installation, troubleshooting, and documentation. Collaborate with teams to ensure efficient service delivery and maintain inventory while exec...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $152K *

Contribute to software development by collaborating with a Product Development Team to create scalable, fault-tolerant solutions that meet strategic business goals while adhering to coding standards a...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $152K *

Elevate software development by collaborating on user stories and creating scalable solutions. Drive innovation within a Product Development Team to achieve strategic business outcomes through robust...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Unlock potential by contributing to data-driven platforms and automation. Collaborate to design, develop, and maintain scalable software systems, ensuring robust support for enterprise applications th...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $106K *

Bring your expertise to provide Tier II technical support, troubleshoot systems, and collaborate with teams to enhance product support. Engage in training, metrics reporting, and maintain knowledge of...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Lead the charge in designing and optimizing large-scale network infrastructure solutions. Collaborate with cross-functional teams to enhance global Edge/Backbone networks, ensuring efficient capacity...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform data into actionable insights by building and maintaining data-driven platforms. Join us in enhancing automation solutions and ensuring system reliability for enterprise-scale applications w...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$89K - $194K *

Lead the charge in supporting critical network operations, ensuring seamless communication and collaboration services. Engage in troubleshooting, incident management, and network upgrades while collab...

6 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$89K - $194K *

Engage in critical network operations, ensuring seamless LAN/WAN functionality. Support incident management, troubleshoot escalated issues, and collaborate on network upgrades while maintaining compli...

6 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$177K - $265K *

Shape the future of aircraft supportability by leading technical oversight, ensuring quality lifecycle development, and collaborating with teams to meet performance and budget goals in a dynamic envir...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$177K - $265K *

Lead the charge in ensuring quality lifecycle development and logistics products, collaborating with teams to meet performance, cost, and schedule objectives while providing technical oversight for su...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$80K - $95K *

Transform the future of technical training by delivering essential skills to craft personnel. Evaluate and enhance training programs while ensuring safety and compliance in a dynamic utility environme...

6 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $130K *

Join a team that's shaping the future of system engineering with your expertise. Leverage your extensive experience to drive complex programs and contracts, ensuring innovative solutions and operation...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $130K *

Champion innovative solutions by leveraging 14 years of systems engineering expertise. Collaborate with cross-functional teams to drive complex projects, ensuring high-quality outcomes and adherence t...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$85K - $90K *

Oversee and enhance support services across multiple client sites, ensuring exemplary customer experience. Lead a dedicated team, drive operational excellence, and foster relationships with stakeholde...

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$80K - $95K *

Elevate data center operations by ensuring optimal server and network health. Drive efficiency in troubleshooting, inventory management, and documentation while responding to critical incidents and ma...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by ensuring the health of our data center infrastructure. You'll manage server and network operations, focusing on efficiency and rapid response to issues. Join us in optimizing ou...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.