IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Sr. Support & Post-Release Quality Engineer
$74K - $122K *
Advance the quality and stability of cutting-edge applications by leading post-release defect triage, performance testing, and cross-functional collaboration. Drive improvements in system observabilit...
1 week ago
$80K - $95K *
Engage in the design and evaluation of advanced low voltage technology systems, ensuring effective integration of communication and medical technology infrastructures while preparing essential constru...
2 weeks ago
Mid ServiceNow ITSM Process Systems Engineer
$95K - $115K *
Drive optimization and implementation of ITSM processes on the ServiceNow platform, ensuring alignment with ITIL best practices. This role requires bridging business needs with technical solutions to...
4 weeks ago
$108K - $130K *
Shape the future of cybersecurity by enhancing threat detection capabilities, developing use cases, and collaborating with stakeholders to fortify security measures against emerging threats and vulner...
4 weeks ago
$90K - $105K *
Support the construction lifecycle by assisting in project delivery tasks, ensuring compliance with design specifications and industry standards while collaborating with teams to implement data center...
6 days ago
Sr Professional, Business Analysis
$85K - $137K *
Partner with us to build and optimize Celonis dashboards, translating complex data into actionable insights. Collaborate with stakeholders to drive data-driven decision-making and enhance operational...
3 weeks ago
Senior Data Center Support Services Technician
$57K - $118K *
Make your mark at a dynamic data center, overseeing hardware maintenance, mentoring technicians, and ensuring operational excellence. Collaborate across teams to enhance system reliability and drive c...
Reposted 3 days ago
Senior Data Center Support Services Technician
$80K - $95K *
Empower your career by overseeing critical data center operations, managing incidents, and ensuring compliance with safety protocols. Collaborate with teams to enhance service delivery and mentor juni...
1 week ago
Senior Data Center Support Services Technician
$57K - $118K *
Support 24/7 data center operations by managing hardware installation, troubleshooting, and documentation. Collaborate with teams to ensure efficient service delivery and maintain inventory while exec...
2 weeks ago
$90K - $152K *
Contribute to software development by collaborating with a Product Development Team to create scalable, fault-tolerant solutions that meet strategic business goals while adhering to coding standards a...
2 days ago
$90K - $152K *
Elevate software development by collaborating on user stories and creating scalable solutions. Drive innovation within a Product Development Team to achieve strategic business outcomes through robust...
2 days ago
Software Engineer/ Data Developer
$100K - $120K *
Unlock potential by contributing to data-driven platforms and automation. Collaborate to design, develop, and maintain scalable software systems, ensuring robust support for enterprise applications th...
Reposted 3 weeks ago
Junior Help Desk Support Technician / active Top Secret
$66K - $106K *
Bring your expertise to provide Tier II technical support, troubleshoot systems, and collaborate with teams to enhance product support. Engage in training, metrics reporting, and maintain knowledge of...
3 weeks ago
Network Engineer, Foundation & Support (Edge/Backbone Infrastructure Design)
$110K - $130K *
Lead the charge in designing and optimizing large-scale network infrastructure solutions. Collaborate with cross-functional teams to enhance global Edge/Backbone networks, ensuring efficient capacity...
2 days ago
Software Engineer/ Data Developer
$110K - $130K *
Transform data into actionable insights by building and maintaining data-driven platforms. Join us in enhancing automation solutions and ensuring system reliability for enterprise-scale applications w...
Reposted 3 weeks ago
Network Operations Specialist (Network Engineer II) (Government)
$89K - $194K *
Lead the charge in supporting critical network operations, ensuring seamless communication and collaboration services. Engage in troubleshooting, incident management, and network upgrades while collab...
6 days ago
Network Operations Specialist (Network Engineer II) (Government)
$89K - $194K *
Engage in critical network operations, ensuring seamless LAN/WAN functionality. Support incident management, troubleshoot escalated issues, and collaborate on network upgrades while maintaining compli...
6 days ago
Staff Product Support Engineer
$177K - $265K *
Shape the future of aircraft supportability by leading technical oversight, ensuring quality lifecycle development, and collaborating with teams to meet performance and budget goals in a dynamic envir...
Reposted 1 week ago
Staff Product Support Engineer
$177K - $265K *
Lead the charge in ensuring quality lifecycle development and logistics products, collaborating with teams to meet performance, cost, and schedule objectives while providing technical oversight for su...
2 weeks ago
Technical Training Specialist- Sr
$80K - $95K *
Transform the future of technical training by delivering essential skills to craft personnel. Evaluate and enhance training programs while ensuring safety and compliance in a dynamic utility environme...
6 days ago
Systems Engineer 2 (FST - 143)
$110K - $130K *
Join a team that's shaping the future of system engineering with your expertise. Leverage your extensive experience to drive complex programs and contracts, ensuring innovative solutions and operation...
1 week ago
Systems Engineer 2 (FST - 143)
$110K - $130K *
Champion innovative solutions by leveraging 14 years of systems engineering expertise. Collaborate with cross-functional teams to drive complex projects, ensuring high-quality outcomes and adherence t...
1 week ago
$85K - $90K *
Oversee and enhance support services across multiple client sites, ensuring exemplary customer experience. Lead a dedicated team, drive operational excellence, and foster relationships with stakeholde...
3 weeks ago
Senior Linux Data Center Technician - Memphis
$80K - $95K *
Elevate data center operations by ensuring optimal server and network health. Drive efficiency in troubleshooting, inventory management, and documentation while responding to critical incidents and ma...
1 week ago
Senior Linux Data Center Technician - Memphis
$80K - $95K *
Elevate your career by ensuring the health of our data center infrastructure. You'll manage server and network operations, focusing on efficiency and rapid response to issues. Join us in optimizing ou...
1 week ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.