IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$92K - $110K *

Empower your career by developing and documenting innovative software solutions. Collaborate with a dynamic team to enhance control systems while expanding your professional skills in a supportive env...

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $110K *

Join a dynamic team to develop and maintain enterprise applications using C/C++ and Java, collaborate with stakeholders, and thrive in an Agile environment. Opportunity for travel with a focus on deli...

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Drive innovative strategies and solutions to enhance operational efficiency, collaborating across teams to achieve organizational goals and foster a culture of continuous improvement and excellence in...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $155K *

Execute innovative solutions for high-performance, visually stunning UI designs while enhancing user experience in a dynamic environment, utilizing SolidJS, Typescript, and Postgres to address complex...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate user experience by designing and implementing high-performance UIs. Engage in collaborative architecture decisions while developing scalable, visually stunning applications that empower users...

Menlo Park, CARemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$114K - $149K *

Elevate your career by providing essential IT support, troubleshooting and maintaining tech systems. Collaborate with teams to ensure smooth operations, enhance infrastructure, and drive innovation wi...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$160K - $190K *

Lead and develop a high-performing Data Center Field Engineering organization, ensuring effective delivery across diverse environments while maintaining quality, accountability, and operational excell...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $240K *

Grow your career with a hands-on DevOps engineering role that oversees infrastructure design and operations across diverse environments, enhancing CI/CD workflows while mentoring teams to achieve prod...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Join a team that's driving innovation in data center operations by leading complex DCIM engineering projects. Collaborate with cross-functional teams to enhance system performance and reliability whil...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Explore a pivotal role in data center operations, leading complex engineering projects and collaborating across teams to enhance performance and reliability of critical infrastructure systems globally...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $160K *

Collaborate with technical teams and business units to deliver innovative technology solutions. Drive project management and operational improvements, ensuring alignment with business needs and effect...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$86K - $181K *

Join a team that's dedicated to maintaining cutting-edge Microsoft Windows infrastructure. Leverage your expertise to ensure operational readiness and enhance cybersecurity posture through innovative...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$86K - $181K *

Develop and maintain a robust Microsoft Windows infrastructure, ensuring operational readiness through advanced technology solutions and effective lifecycle management of systems and applications...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$88K - $105K *

Deliver exceptional post-sales support for automated test products, ensuring customer satisfaction through effective troubleshooting, yield improvement, and technical consultancy. Collaborate with tea...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Advance customer satisfaction by providing exceptional after-sales support, enhancing production yields, resolving technical issues, and ensuring equipment performance excellence throughout product li...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Elevate financial strategy by analyzing performance, driving process improvements, and integrating acquisitions. Collaborate across teams to deliver insights that enhance decision-making and support n...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Champion critical UNIX systems support and enhance mission capabilities for a vital government program. Collaborate to ensure high availability, security, and performance across complex environments w...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Elevate network security by providing design, installation, and support for Computer Network Defense Systems. Collaborate with engineers to enhance cyber defense capabilities and ensure robust protect...

Today

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $130K *

Empower innovation by designing and maintaining services that drive our platform. Collaborate across teams and translate business needs into robust technical solutions, all while enhancing engineering...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$76K - $153K *

Innovate advanced technical sales solutions, driving customer integration and support. Collaborate with teams to enhance processes, manage projects, and deliver impactful presentations while mentoring...

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$76K - $153K *

Drive the design and implementation of advanced technical sales solutions, serving as a subject matter expert to enhance customer integration and support. Collaborate with teams to optimize processes...

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$76K - $143K *

Transform the future of technical sales by driving innovative solutions, optimizing customer integration, and leading project management efforts. Collaborate with teams to enhance processes and delive...

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$77K - $100K *

Optimize automation solutions in biopharmaceutical manufacturing. Collaborate cross-functionally to enhance DeltaV DCS and Syncade MES systems, ensuring operational excellence and continuous improveme...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$76K - $143K *

Join a team that's driving innovative sales solutions, leveraging technical expertise to enhance customer integration and support. Collaborate with sales teams to optimize processes and deliver except...

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$73K - $118K *

Shape the future of aerospace testing by supporting advanced data acquisition systems. Collaborate with engineers and craft teams to ensure precision in instrumentation and system operations, driving...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.