IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$80K - $95K *

Lead the management and support of complex LAN/WAN networks, ensuring optimal performance and security. Collaborate with teams to maintain infrastructure, provide customer support, and oversee critica...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Lead the charge in enhancing network automation and support for critical U.S. Government missions. Collaborate with engineers to improve processes, maintain CI/CD pipelines, and develop automation too...

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$79K - $126K *

Support NASCAR trackside technology by providing expert user assistance and maintaining software tools during high-pressure events. Engage with teams to ensure smooth data operations and effective com...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$133K - $143K *

Join a dynamic team to design and develop innovative software solutions for distributed databases that enhance the performance and reliability of vital cloud and on-premises applications...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$107K - $133K *

Elevate your career by leading ServiceNow solutions, ensuring technical excellence and scalability while guiding a team through end-to-end project delivery and stakeholder collaboration...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$148K - $175K *

Transform IT infrastructure management by overseeing critical systems, ensuring optimal performance and reliability. Lead troubleshooting efforts, enhance user support, and implement system improvemen...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Optimize network performance and security while managing diverse infrastructure tasks. Collaborate to enhance technology solutions and support operational efficiency, ensuring a robust network environ...

Vernon, BCIn-Person

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Grow your career with a dynamic role in network administration, focusing on design, implementation, and security of network infrastructures while managing projects and enhancing operational performanc...

Vernon, BCRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $110K *

Join a dynamic team as you support and enhance critical network and systems infrastructure across on-premises and AWS environments. Collaborate with experts to troubleshoot, secure, and maintain techn...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$67K - $113K *

Drive backend system stability and compliance by managing virtualization, operating systems, and ServiceNow administration. Collaborate with cross-functional teams to optimize ITSM processes and ensur...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$67K - $113K *

Join a team that's focused on optimizing backend systems and compliance. As a key technical resource, you'll manage virtualization, operating systems, and ServiceNow administration while ensuring infr...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$59K - $118K *

Engage in system administration and performance analysis, ensuring optimal server configurations and security. Collaborate with cross-functional teams to resolve incidents and enhance system reliabili...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Empower customers by delivering technical expertise through data analytics solutions. Partner closely with sales and product teams to drive successful evaluations and optimize the use of the Omni plat...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $102K *

Lead the charge in developing and maintaining the PeopleSoft Campus Solutions SIS, collaborating with IT professionals to enhance institutional technology and support student success through innovativ...

6 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K *

Develop and maintain applications that integrate engineering systems with campus data sources, ensuring high-quality data access for operational workflows and collaborating with teams to enhance softw...

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $199K *

Lead the charge in optimizing financial management tools, collaborating with business stakeholders to design and implement technical solutions that enhance efficiency and support critical applications...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform your career by supporting the installation and maintenance of advanced IT systems globally. Engage in diverse projects, ensuring seamless operations in challenging environments while enhanci...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$93K - $110K *

Unlock potential by delivering hands-on Tier 1-2 IT support for employees, ensuring device readiness and troubleshooting across macOS, Windows, and SaaS tools while enhancing AI-assisted support and g...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$65K - $118K *

Elevate your career by bridging technical expertise and sales support. As a key resource, you'll configure solutions, assist clients, and collaborate across teams to deliver optimal cooling systems fo...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Join the team to architect, develop, and secure innovative online operations while integrating cutting-edge technologies that enhance operational capabilities and ensure robust security in a dynamic e...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $231K *

Empower security excellence by leading ServiceNow implementations, ensuring compliance with NIST and FedRAMP standards, and enhancing platform security through innovative governance and risk managemen...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$96K - $173K *

Unlock potential by leading complex technical escalations and resolving high-severity hardware and network issues. Collaborate with teams to drive operational excellence on a global scale, ensuring op...

Cambridge, MARemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$96K - $173K *

Empower our global infrastructure by resolving high-severity hardware and network issues. Lead technical escalations, mentor engineers, and drive operational excellence across one of the world's large...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$92K - $171K *

Innovate cloud solutions and applications as a Senior .NET/AWS Engineer. Leverage your expertise in .NET and AWS to drive integration and collaboration across teams, enhancing system performance and r...

Yesterday

  •   8 - 10 years exp.  •   Technical Services

$88K - $105K *

Grow your career with a dynamic role managing Global Command and Control systems. Collaborate with technical teams to ensure system availability, perform administration tasks, and enhance operational...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.