IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Technical Business Systems Analyst
$88K - $105K *
Join a dynamic team to bridge business and technology, driving innovative solutions and ensuring successful delivery across complex systems and integrations. Collaborate with stakeholders to translate...
Yesterday
$88K - $105K *
Drive innovative solutions as a Systems Engineer, leveraging your expertise in enterprise environments to enhance system performance and security while collaborating with cross-functional teams to ach...
Yesterday
System Administrator - Endpoint
$80K - $95K *
Contribute to a dynamic IT environment by managing endpoint systems, enhancing collaboration tools, and providing technical support. Own the administration of macOS and Windows devices while improving...
1 week ago
Application Support Engineer, Canada, OEX
$80K - $95K *
Join a team that's essential to ensuring 24x7 reliability for our global cryptocurrency trading platform. You'll manage production support, optimize processes, and enhance user experience through tech...
Reposted 1 week ago
IT Director- Microsoft 365 Productivity and Collaboration
$204K - $256K *
Elevate collaboration and productivity by leading Microsoft 365 strategy, governance, and operations. Drive user adoption and optimize services to align with business goals while ensuring reliability...
2 days ago
$85K - $105K *
Empower a team of Service Engineers while optimizing physical security systems. Lead advanced troubleshooting, enhance client experiences, and ensure operational excellence through collaboration and m...
2 weeks ago
$85K - $105K *
Inspire excellence by leading a team of Service Engineers to optimize and enhance physical security systems. Drive technical solutions, mentor staff, and ensure exceptional client experiences through...
2 weeks ago
Business Systems Analyst Sr. (Technical Delivery)
$95K - $115K *
Empower business success by bridging technology and stakeholder needs. Lead complex initiatives, ensuring seamless integration and delivery of enterprise solutions through strong analysis, Agile pract...
5 days ago
$63K - $98K *
Elevate your career with a key IT role supporting U.S. Army operations. Manage Cisco networks, VMware systems, and ensure cybersecurity compliance, all while providing critical support for network and...
3 weeks ago
$160K - $190K *
Shape the future of cloud infrastructure by designing, implementing, and maintaining robust systems that support mission-critical applications and enhance reliability across complex software environme...
Today
$80K - $115K *
Join a team that's driving revenue in regulated sectors by managing a key territory, fostering relationships, and leading a high-performing sales function. This hybrid role offers a path to management...
Reposted yesterday
$110K - $130K *
Partner with us to modernize cloud networks and enhance geospatial data visualization by optimizing performance, security, and availability. This hands-on role demands strong technical expertise and l...
4 weeks ago
ServiceNow Developer (SNOW SME TC2) (Government)
$98K - $273K *
Unlock your potential as a ServiceNow Developer by designing and supporting robust solutions for efficient IT service management. Collaborate closely with stakeholders to translate business needs into...
4 weeks ago
End User Computing (EUC) Engineer
$95K - $115K *
Partner with us to optimize and secure our end-user computing environment, ensuring seamless support and management of enterprise desktop and mobile devices while enhancing the digital employee experi...
Today
Senior IT Security Engineer (Identity & Customer Access Management)
$95K - $115K *
Manage and enhance identity access strategies, ensuring compliance and security. Collaborate cross-functionally to optimize IAM/CIAM solutions while troubleshooting access issues and facilitating user...
Reposted 3 weeks ago
Senior IT Security Engineer (Identity & Customer Access Management)
$110K - $130K *
Explore the forefront of cybersecurity as you enhance identity management capabilities, ensuring secure access and regulatory compliance. Collaborate with teams to address complex issues and contribut...
3 weeks ago
Network Automation Engineer II
$72K - $115K *
Manage and maintain network infrastructure, ensuring optimal performance and reliability. Collaborate with vendors and internal teams to troubleshoot issues and implement upgrades, while adhering to c...
1 week ago
Network Automation Engineer II
$72K - $115K *
Optimize network operations and configuration while ensuring seamless performance. Leverage your technical expertise to troubleshoot issues and maintain relationships with vendors, all within a dynami...
4 weeks ago
ServiceNow / API Engineer – ITSM Operations
$100K - $140K *
Optimize IT service operations by enhancing ServiceNow workflows and collaborating with a multidisciplinary team to deliver reliable services and measurable outcomes in a remote environment...
3 days ago
$168K - $250K *
Join a team that manages and supports complex Linux environments, providing essential system administration and technical guidance, ensuring optimal performance and compliance within production and no...
4 weeks ago
$120K - $145K *
Accelerate organizational growth by leading systems and network engineering teams. You will manage infrastructure design and maintenance across global data centers and hybrid cloud environments, ensur...
Reposted 1 week ago
$88K - $105K *
Unlock potential by leading server production testing, ensuring quality and efficiency. Collaborate with cross-functional teams to optimize processes and uphold global standards in a dynamic manufactu...
1 week ago
Member of Technical Staff - Enterprise Engineering I [Bay Area]
$150K - $200K *
Engage in building innovative platform features while collaborating with customers. This entry-level role offers mentorship and hands-on experience in software development, focusing on delivering qual...
1 week ago
Senior Forward Deployed Engineer
$125K - $150K *
Engineer transformative solutions by integrating cutting-edge APIs into enterprise systems. Collaborate closely with clients to deploy production software efficiently while leveraging modern AI tools...
Reposted 3 weeks ago
Staff Forward Deployed Engineer
$215K - $275K *
Engage with cutting-edge robotics by driving technical solutions at a top-tier AI customer. Collaborate closely with their team to enhance product capabilities and ensure reliable, production-level fi...
4 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.