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IT Support Engineer Jobs
IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
What IT Support Engineers Do
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Skills and Qualifications
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
Career Opportunities and Compensation
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Find IT Support Engineer Jobs on Ladders
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
IT Support Engineer Jobs
$80K - $95K *
Oversee comprehensive security risk assessments and compliance initiatives, ensuring adherence to regulatory standards. Collaborate with stakeholders to enhance security governance and manage risk eff...
Today
$65K - $98K *
Manage and support enterprise network infrastructure, ensuring security, performance, and availability across data centers and cloud environments. Collaborate with teams to optimize connectivity and t...
1 week ago
Senior Production Support Engineer/Salesforce Admin - Remote Canada Position
$84K - $134K *
Advance your career by providing critical Level 2/3 support for enterprise applications. Collaborate with cross-functional teams to ensure system reliability and performance while troubleshooting comp...
2 days ago
$80K - $96K *
Innovate project management by tracking deliverables, coordinating schedules, and enhancing communication with stakeholders. Collaborate closely with team leaders to drive project success and support...
Reposted 3 weeks ago
$120K - $145K *
Empower our network infrastructure by designing, deploying, and managing corporate and datacenter networks. Collaborate with cross-functional teams to enhance reliability, security, and scalability wh...
6 days ago
$80K - $85K *
Engage with us to enhance network infrastructure, providing critical support for LAN/WAN services. Utilize your expertise in troubleshooting and problem resolution to ensure seamless operations within...
2 days ago
$80K - $85K *
Optimize network performance by providing expert support for LAN/WAN infrastructure, troubleshooting issues, and ensuring seamless operations across the medical network. Collaborate with teams to enha...
2 days ago
$80K - $85K *
Innovate network solutions by providing expert support for LAN/WAN infrastructure, ensuring seamless operations and troubleshooting for the Department of Defense's medical network services...
6 days ago
$80K - $85K *
Champion network infrastructure support by troubleshooting and resolving LAN/WAN issues, ensuring optimal performance for the Department of Defense's medical network. Collaborate with teams to impleme...
1 week ago
Support Analyst - Unified Communications
$55K - $120K *
Transform mission-critical systems by overseeing daily operations, ensuring service restoration, and enhancing infrastructure. Collaborate with teams to implement solutions and drive operational impro...
1 week ago
$78K - $250K *
Transform your career by providing critical technical support for system integrations. Collaborate with diverse teams to troubleshoot, enhance, and document solutions, ensuring seamless integration of...
2 weeks ago
$100K - $120K *
Optimize system performance by leading configuration management and technical oversight. Collaborate across disciplines to enhance operability and maintenance, ensuring compliance with safety standard...
1 week ago
$100K - $175K *
Manage audiovisual project builds from design to operational handoff, ensuring successful delivery through effective coordination, troubleshooting, and support for conferencing solutions in a dynamic...
3 weeks ago
DevOps Engineer (Hybrid) - 29376
$115K - $150K *
Manage and maintain cloud infrastructure, automate deployment processes, and ensure the reliability of services. Collaborate with development teams to enhance performance in a dynamic, hybrid work env...
Reposted 2 weeks ago
$120K - $145K *
Champion the design and operation of enterprise-grade cloud services, enabling NASA teams to innovate and deploy applications. Leverage your expertise in Kubernetes and IoT to enhance infrastructure a...
3 weeks ago
Technical Business Systems Analyst
$88K - $105K *
Join a dynamic team to bridge business and technology, driving innovative solutions and ensuring successful delivery across complex systems and integrations. Collaborate with stakeholders to translate...
Yesterday
$88K - $105K *
Drive innovative solutions as a Systems Engineer, leveraging your expertise in enterprise environments to enhance system performance and security while collaborating with cross-functional teams to ach...
Yesterday
System Administrator - Endpoint
$80K - $95K *
Contribute to a dynamic IT environment by managing endpoint systems, enhancing collaboration tools, and providing technical support. Own the administration of macOS and Windows devices while improving...
1 week ago
Application Support Engineer, Canada, OEX
$80K - $95K *
Join a team that's essential to ensuring 24x7 reliability for our global cryptocurrency trading platform. You'll manage production support, optimize processes, and enhance user experience through tech...
Reposted 1 week ago
IT Director- Microsoft 365 Productivity and Collaboration
$204K - $256K *
Elevate collaboration and productivity by leading Microsoft 365 strategy, governance, and operations. Drive user adoption and optimize services to align with business goals while ensuring reliability...
2 days ago
$85K - $105K *
Empower a team of Service Engineers while optimizing physical security systems. Lead advanced troubleshooting, enhance client experiences, and ensure operational excellence through collaboration and m...
2 weeks ago
$85K - $105K *
Inspire excellence by leading a team of Service Engineers to optimize and enhance physical security systems. Drive technical solutions, mentor staff, and ensure exceptional client experiences through...
2 weeks ago
Business Systems Analyst Sr. (Technical Delivery)
$95K - $115K *
Empower business success by bridging technology and stakeholder needs. Lead complex initiatives, ensuring seamless integration and delivery of enterprise solutions through strong analysis, Agile pract...
5 days ago
$63K - $98K *
Elevate your career with a key IT role supporting U.S. Army operations. Manage Cisco networks, VMware systems, and ensure cybersecurity compliance, all while providing critical support for network and...
3 weeks ago
$160K - $190K *
Shape the future of cloud infrastructure by designing, implementing, and maintaining robust systems that support mission-critical applications and enhance reliability across complex software environme...
Today
Frequently Asked Questions (FAQ)
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.