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IT Support Engineer Jobs
IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
What IT Support Engineers Do
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Skills and Qualifications
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
Career Opportunities and Compensation
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Find IT Support Engineer Jobs on Ladders
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
IT Support Engineer Jobs
$80K - $95K *
Optimize infrastructure performance by ensuring robust network and systems management. Collaborate with users to define needs, maintain security, troubleshoot issues, and implement upgrades effectivel...
4 weeks ago
$85K - $100K *
Engage clients to translate technical requirements into effective IT solutions. Lead infrastructure initiatives, optimize systems, and foster collaborative relationships for impactful business results...
Reposted 3 weeks ago
$110K - $135K *
Drive exceptional service delivery by managing a global IT support team, ensuring high-quality technical guidance and client satisfaction while fostering a culture of excellence and continuous improve...
2 weeks ago
Digital Technology Senior Specialist - Application Operations Engineering
$110K - $130K *
Elevate your career by driving ERP simplification initiatives and enhancing Oracle E-Business Suite functionality. Collaborate with IT and business leaders to resolve critical issues and ensure operat...
4 days ago
$95K - $115K *
Optimize enterprise observability and application performance monitoring by leading a team of engineers. Drive Dynatrace platform strategy, establish monitoring standards, and enhance full-stack visib...
Yesterday
$117K - $195K *
Transform ServiceNow solutions by designing, developing, and deploying customized applications. Collaborate with stakeholders to ensure compliance and optimize performance across various modules while...
3 days ago
$117K - $195K *
Champion innovative ServiceNow solutions by designing, developing, and deploying customized applications. Collaborate with stakeholders to enhance system performance and ensure compliance with federal...
3 days ago
$148K - $263K *
Join a team that's dedicated to developing innovative ServiceNow solutions, enhancing system performance, and ensuring compliance with federal security frameworks while collaborating with stakeholders...
6 days ago
$148K - $263K *
Unlock potential by developing innovative ServiceNow solutions, enhancing ITSM, ITOM, and SPM functionalities. Collaborate with teams to deliver high-quality, secure applications while ensuring compli...
6 days ago
$90K - $110K *
Unlock potential by designing and optimizing IP transport networks for RAN services. Collaborate with cross-functional teams to ensure seamless integration and performance of Cisco platforms, enhancin...
2 weeks ago
$136K - $160K *
Elevate operations through AI-driven automation to enhance incident management, streamline ticket resolution, and optimize service health with self-healing observability, all while collaborating acros...
Reposted 1 week ago
Senior Technical Support Operations Lead
$172K - $222K *
Empower enterprise support operations by leading technical investigations, coordinating escalations, and enhancing processes. Collaborate across teams to ensure effective support for complex customer...
Yesterday
Senior Technical Support Operations Lead
$172K - $222K *
Join a team that's dedicated to enhancing enterprise support operations through hands-on technical leadership, strategic collaboration, and process improvement, ensuring effective solutions for comple...
Yesterday
Information Security Analyst - IAM
$95K - $115K *
Contribute to transformative security by implementing and managing IAM solutions, ensuring effective access governance and identity federation across diverse environments. Utilize your expertise to en...
4 weeks ago
Field Service Engineer - Offshore
$80K - $95K *
Engage with drilling teams by deploying and supporting technology on-site, ensuring optimal performance and safety during well testing. Build strong customer relationships while interpreting data and...
2 weeks ago
Systems Engineer, VDI (SQL Server and Windows Server) w/Secret Clearance
$120K - $170K *
Join a dynamic team to engineer and maintain critical Windows and SQL Server systems supporting a Citrix VDI environment. Collaborate on innovative solutions while ensuring compliance with federal sta...
2 days ago
$108K - $130K *
Lead the charge in optimizing IT operations and security across multiple business units. Oversee service management, endpoint security, and compliance, ensuring seamless integration and support for a...
3 weeks ago
$69K - $98K *
Reimagine your career as you provide Level 2 support for a large-scale enterprise network. Connect with teams, troubleshoot complex issues, and enhance operational excellence in a dynamic, 24/7 enviro...
Reposted today
$140K - $180K *
Drive your career by enabling Army C5ISR interoperability and cross-domain integration. Collaborate with military and foreign partners to enhance command and control systems, ensuring seamless data ex...
3 weeks ago
IT Operations Support Administrator III (1093) - Department of Technology
$109K - $135K *
Empower your career by leading IT onboarding initiatives, ensuring seamless transitions and infrastructure stability. Collaborate with departments to align workflows with technology standards while en...
1 week ago
IT Service Delivery Manager - Managed Services
$100K - $120K *
Elevate service delivery by leading a dynamic team of 25-30 professionals. Drive client satisfaction and operational excellence through innovative AI tools, strategic project oversight, and effective...
2 weeks ago
Senior Cyber Security Engineer - Nuclear
$110K - $130K *
Unlock the potential of nuclear energy by ensuring robust cyber security for digital systems. Collaborate with a dynamic team to enhance safety and efficiency in power generation through innovative en...
2 weeks ago
Technical Staff: DevOps Engineer
$130K - $160K *
Champion innovative backend solutions to enhance core platform infrastructure, enabling governments to swiftly acquire essential technology for national security and operational efficiency...
2 weeks ago
Staff Engineer, Web Operations
$192K - $237K *
Shape the future of digital experiences by leading engineering teams to innovate scalable applications and backend services. Collaborate across functions to enhance system performance and drive archit...
1 week ago
IT Manager - Operational Technology
$110K - $130K *
Join a team that's dedicated to enhancing operational technology systems, ensuring performance, security, and reliability. Lead the deployment of OT solutions while aligning strategies with business g...
Reposted yesterday
Frequently Asked Questions (FAQ)
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.