IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$130K - $160K *

Unlock potential by driving the reliability and performance of enterprise-scale infrastructure, collaborating with cross-functional teams to innovate and automate while managing complex systemic chall...

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $155K *

Elevate enterprise AI workflows by designing reliable infrastructure systems, automating operations, and ensuring 24/7 availability. Tackle complex challenges while shaping the future of performance a...

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Empower your career as you build and maintain resilient infrastructure, ensuring 24/7 reliability and performance. Lead initiatives that drive efficiency and innovation, impacting our solutions for en...

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Optimize healthcare technology management by applying engineering principles to enhance patient care through innovative solutions, project leadership, and cross-departmental collaboration in a dynamic...

Today

  •   5 - 7 years exp.  •   Healthcare

$160K - $190K *

Elevate network performance by designing and implementing scalable solutions. Collaborate with teams to enhance security, resolve issues, and maintain documentation, ensuring optimal network health an...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$160K - $190K *

Lead the charge in developing and implementing scalable network solutions, ensuring robust security measures and optimal performance. Collaborate with teams to enhance network infrastructure and resol...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$75K - $100K *

Unlock potential by driving cloud infrastructure and automation solutions. Collaborate with development teams to enhance deployment processes, ensuring reliability and scalability in a dynamic hybrid...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$120K - $130K *

Join a dynamic team to provide technical expertise in C2 systems, ensuring optimal performance and security. Oversee system administration, virtualization, and disaster recovery while collaborating wi...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Join a team that's redefining IT support by delivering top-notch solutions across diverse environments. Enhance our technology infrastructure while tackling challenges and ensuring smooth operations f...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Media

$147K - $197K *

Champion the development and implementation of energy conservation measures, providing technical expertise across commissioning processes in complex multi-building projects, while mentoring staff and...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $161K *

Engineer innovative energy solutions by leading complex EaaS projects, optimizing system performance, and mentoring teams. Collaborate across disciplines to enhance energy conservation measures in mul...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$147K - $197K *

Unlock potential by providing expert technical leadership in energy conservation projects, ensuring optimal performance across complex systems in higher education and healthcare environments while men...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$134K - $179K *

Shape the future of energy management by leading complex EaaS projects, optimizing system performance, and mentoring technical teams in a collaborative environment focused on excellence and client sat...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$134K - $179K *

Elevate your career by providing technical expertise in Energy-as-a-Service projects. Collaborate with multidisciplinary teams to optimize energy conservation measures and enhance system performance a...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $100K *

Join a team that's dedicated to customer success as an Entry-Level Support Engineer. You'll assist clients with technical issues, optimize product use, and gain hands-on training in a fast-paced envir...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Engage with clients to build and maintain bespoke full stack applications, balancing technical expertise with customer empathy. Drive product decisions from discovery to implementation while fostering...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's dedicated to building bespoke full stack applications, balancing technical expertise with customer empathy. Drive product decisions and collaborate closely with clients to deliver i...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Lead the charge in enhancing cyber security measures by managing day-to-day operations and implementing protection technologies. Collaborate with teams to optimize performance and ensure user satisfac...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$108K - $130K *

Elevate IT operations by supporting Navy initiatives, utilizing 7+ years of expertise in IT and solid policy understanding to enhance organizational efficiency and security under a Top Secret Clearanc...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$71K - $97K *

Elevate operational excellence by ensuring the reliability and performance of automated systems. This hands-on role involves troubleshooting and maintaining complex electro-mechanical systems to susta...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Oversee IT operations to enhance global technology services, ensuring effective collaboration across IT teams and vendors. Drive initiatives to strengthen cybersecurity, streamline workflows, and supp...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Empower enterprise customers through expert support, incident management, and strategic collaboration, ensuring system stability and compliance while driving operational excellence and continuous impr...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join us to configure, integrate, and optimize enterprise security systems, ensuring reliable performance while bridging installation and advanced configuration. Collaborate with engineers to deliver m...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$108K - $148K *

Join us to drive innovative semiconductor processes from concept to qualification. Collaborate with customers and R&D teams, troubleshoot complex issues, and analyze data to enhance manufacturing effi...

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$108K - $148K *

Join a team that's shaping the future of semiconductor manufacturing by providing critical support throughout product lifecycles. Engage with customers and R&D to optimize processes, troubleshoot comp...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.