IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$63K - $169K *

Elevate data-driven decision-making by designing telemetry insights, integrating diverse data sources, and establishing KPIs to identify trends and enhance service improvements through analytics and d...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$63K - $169K *

Join a team that's transforming data into actionable insights through telemetry-driven analytics. Lead initiatives that enhance digital experiences and drive service improvements across various platfo...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$156K - $187K *

Transform data into actionable insights by leading telemetry-driven initiatives. Collaborate across teams to establish KPIs, identify trends, and enhance decision-making through advanced analytics and...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$59K - $156K *

Lead transformative initiatives by delivering telemetry-driven insights, integrating diverse data sources, and enabling data-driven decision-making through analytics and dashboards. Establish KPIs, id...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$63K - $180K *

Transform data into actionable insights by integrating telemetry across various platforms. Drive service improvements through analytics, establish KPIs, and enable data-driven decision-making to enhan...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$63K - $169K *

Transform your career by leading data-driven insights and modern transformations. Leverage your expertise in telemetry, analytics, and digital experience design to drive service improvements and enabl...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$59K - $156K *

Accelerate progress at the forefront of digital transformation by leveraging telemetry-driven insights to enhance operational efficiency and employee experience through data analytics and dashboarding...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$59K - $169K *

Unlock potential by driving data-driven insights through telemetry integration, establishing KPIs, and enabling service improvements. Collaborate across teams to enhance digital experiences and suppor...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$63K - $180K *

Empower data-driven decision-making by designing telemetry insights, integrating diverse data sources, and establishing KPIs to enhance service improvements and user experience through advanced analyt...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$59K - $180K *

Empower data-driven decision-making by designing telemetry insights, integrating diverse data sources, and establishing KPIs to enhance service improvements and user experience across digital platform...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$63K - $169K *

Elevate data-driven decision-making by integrating telemetry insights across operations, networks, and employee experiences. Drive service improvements through analytics, establishing KPIs and identif...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$130K - $156K *

Deliver impactful telemetry-driven insights by integrating diverse data sources, establishing KPIs, and enabling data-driven decisions through advanced analytics and dashboards. Collaborate with teams...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$63K - $169K *

Unlock potential by driving data-driven insights through telemetry integration, establishing KPIs, and enabling service improvements. Collaborate across teams to enhance digital experiences and suppor...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$66K - $196K *

Transform data into actionable insights by integrating telemetry across various platforms. Lead the development of KPIs, identify trends, and enhance decision-making through advanced analytics and das...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$115K - $150K *

Transform your career as a DevOps Engineer, driving cloud infrastructure and automation. Collaborate with dynamic teams to enhance service reliability and scalability while leveraging cutting-edge tec...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$130K - $156K *

Unlock potential by providing senior-level technical leadership in enterprise storage, backup, and data protection for mission-critical DoD environments. Lead initiatives, troubleshoot issues, and ens...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $156K *

Lead the charge in enterprise storage and backup solutions for mission-critical DoD environments. Provide senior-level technical expertise, ensuring design, implementation, and maintenance of resilien...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $156K *

Transform your technical expertise into impactful solutions by guiding the architecture and implementation of resilient enterprise storage and backup systems for mission-critical DoD environments whil...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Accelerate progress at the forefront of enterprise storage and data protection, providing leadership in designing, implementing, and managing complex storage solutions for critical DoD environments. J...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $156K *

Optimize enterprise storage and backup solutions for mission-critical DoD systems. Provide senior-level technical expertise, leadership, and support while ensuring data protection and recovery operati...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$63K - $169K *

Shape the future of digital experience by delivering telemetry-driven insights, integrating diverse data sources, and enabling data-driven decision-making through analytics and dashboards. Drive servi...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Empower security initiatives by bridging technical operations with product development. This role enhances payment processing security while collaborating cross-functionally to integrate marketable se...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$77K - $176K *

Elevate national defense by designing and optimizing networks for the DoD. Collaborate with stakeholders to ensure robust, secure, and efficient network solutions that adapt to evolving operational ne...

Today

  •   5 - 7 years exp.  •   Business Services

$130K - $167K *

Lead the charge in overseeing all aspects of Bank systems, ensuring optimal performance, security, and compliance. Manage resources, troubleshoot issues, and collaborate across teams for seamless oper...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Elevate enterprise-level IT operations by providing Tier 3 systems administration, security, and support for on-premises and cloud environments, ensuring compliance and optimal performance across mult...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.