IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$80K - $90K *

Join a team that's dedicated to delivering exceptional technical support for complex technologies, ensuring global customer satisfaction and product quality through collaborative troubleshooting and i...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$115K - $165K *

Join a team that's dedicated to optimizing virtualized infrastructure, supporting the Navy's VMware environments. Your expertise in administration and troubleshooting will enhance performance while co...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$116K - $193K *

Join a team that's dedicated to enhancing enterprise security by designing and optimizing high-availability network environments. Lead initiatives in Agile and DevSecOps settings while collaborating w...

Today

  •   8 - 10 years exp.  •   Business Services

$75K - $110K *

Unlock potential by supporting complex infrastructure for media clients. Ensure secure, scalable environments across networking, storage, and collaboration platforms while providing exceptional client...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$74K - $130K *

Empower users by providing on-site support for a GOTS solution, ensuring effective training and communication across the NASIC enterprise while managing requirements and enhancing operational efficien...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$78K - $132K *

Join a dynamic team providing Tier 1 technical support for end-user computing and enterprise systems. Collaborate with users and IT teams to resolve issues, enhance technology, and ensure seamless ope...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Join our dynamic team as you support and enhance core trading applications, leveraging your technical expertise across diverse technologies while collaborating with stakeholders to optimize processes...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $90K *

Drive technology support excellence by providing hands-on assistance with hardware, software, and network services. Collaborate with teams to ensure seamless operations and deliver exceptional custome...

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $90K *

Engage with technology support needs by providing exceptional service, troubleshooting hardware and software issues, and collaborating with teams to enhance operational efficiency in a fast-paced envi...

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$90K - $110K *

Champion mission-critical IT systems by operating, maintaining, and optimizing complex environments. Collaborate with technical teams to ensure reliability and mission readiness while providing Tier 1...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$88K - $117K *

Contribute to the maintenance and optimization of local IT infrastructure, ensuring smooth operations of servers and network equipment in a regulated environment. Collaborate globally on projects and...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Empower your career by tackling complex infrastructure challenges across diverse client environments. Leverage your technical expertise to resolve escalations, manage migrations, and enhance system re...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Engage in innovative project planning and execution as a key member of a dynamic technical team, mentoring peers while managing IT environments globally for enhanced operations and continuous improvem...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $105K *

Transform the employee experience by delivering exceptional onsite IT support, resolving technical issues, and ensuring seamless operations in a dynamic financial services environment. Engage with sta...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $130K *

Join a team that supports commercial aircraft programs by assessing structural damages, developing innovative repairs, and collaborating with engineering experts to ensure compliance and optimal perfo...

Montreal, QCIn-Person

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$85K - $130K *

Advance design engineering for commercial aircraft by assessing damage, proposing repair solutions, and collaborating with experts to enhance safety standards in a dynamic, fast-paced environment...

Montreal, QCIn-Person

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a team that's redefining low voltage infrastructure delivery. Leverage your extensive field experience to develop standards, support complex projects, and enhance quality across our North America...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$53K - $108K *

Unlock operational excellence by overseeing Cellular Services and Clean Tech programs. Manage vendor relationships, ensure compliance with SLAs, and drive process improvements to enhance service quali...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$69K - $141K *

Drive impactful solutions as a Systems Engineer, adeptly integrating systems and addressing complex challenges to enhance mission outcomes in a dynamic environment...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $120K *

Lead the charge in integrating advanced weapon systems onto Navy platforms, ensuring technical compatibility and effective collaboration across multidisciplinary teams to support mission-critical oper...

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$85K - $115K *

Join a dynamic technology team to provide exceptional desktop support, ensuring timely resolution of technical issues for employees. Collaborate across departments to enhance user experience and drive...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Accelerate progress at the forefront of IT engineering to design, implement, and optimize cutting-edge technology infrastructure. Lead impactful projects across systems engineering, networking, and cl...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$71K - $94K *

Deliver exceptional executive technology support, ensuring seamless operations for leadership through proactive assistance, AV readiness, and high-visibility event coordination, while fostering strong...

Reposted today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$112K - $179K *

Join a team that's dedicated to delivering top-notch technical support and system administration for critical infrastructure, ensuring seamless operations and exceptional user experiences in a securit...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $145K *

Drive technical excellence by resolving complex issues in enterprise architectures, enhancing customer success through deep troubleshooting, automation, and collaboration with cross-functional teams t...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.