IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Technical Customer Support Engineer
$80K - $90K *
Join a team that's dedicated to delivering exceptional technical support for complex technologies, ensuring global customer satisfaction and product quality through collaborative troubleshooting and i...
Reposted 1 week ago
$115K - $165K *
Join a team that's dedicated to optimizing virtualized infrastructure, supporting the Navy's VMware environments. Your expertise in administration and troubleshooting will enhance performance while co...
3 weeks ago
$116K - $193K *
Join a team that's dedicated to enhancing enterprise security by designing and optimizing high-availability network environments. Lead initiatives in Agile and DevSecOps settings while collaborating w...
Today
$75K - $110K *
Unlock potential by supporting complex infrastructure for media clients. Ensure secure, scalable environments across networking, storage, and collaboration platforms while providing exceptional client...
2 days ago
$74K - $130K *
Empower users by providing on-site support for a GOTS solution, ensuring effective training and communication across the NASIC enterprise while managing requirements and enhancing operational efficien...
2 weeks ago
$78K - $132K *
Join a dynamic team providing Tier 1 technical support for end-user computing and enterprise systems. Collaborate with users and IT teams to resolve issues, enhance technology, and ensure seamless ope...
5 days ago
$80K - $95K *
Join our dynamic team as you support and enhance core trading applications, leveraging your technical expertise across diverse technologies while collaborating with stakeholders to optimize processes...
2 days ago
$80K - $90K *
Drive technology support excellence by providing hands-on assistance with hardware, software, and network services. Collaborate with teams to ensure seamless operations and deliver exceptional custome...
1 week ago
$80K - $90K *
Engage with technology support needs by providing exceptional service, troubleshooting hardware and software issues, and collaborating with teams to enhance operational efficiency in a fast-paced envi...
2 weeks ago
$90K - $110K *
Champion mission-critical IT systems by operating, maintaining, and optimizing complex environments. Collaborate with technical teams to ensure reliability and mission readiness while providing Tier 1...
3 weeks ago
$88K - $117K *
Contribute to the maintenance and optimization of local IT infrastructure, ensuring smooth operations of servers and network equipment in a regulated environment. Collaborate globally on projects and...
Reposted 5 days ago
Senior Systems & Infrastructure Engineer
$90K - $120K *
Empower your career by tackling complex infrastructure challenges across diverse client environments. Leverage your technical expertise to resolve escalations, manage migrations, and enhance system re...
2 weeks ago
$80K - $95K *
Engage in innovative project planning and execution as a key member of a dynamic technical team, mentoring peers while managing IT environments globally for enhanced operations and continuous improvem...
Reposted 1 week ago
Desktop Onsite Technical Support
$84K - $105K *
Transform the employee experience by delivering exceptional onsite IT support, resolving technical issues, and ensuring seamless operations in a dynamic financial services environment. Engage with sta...
1 week ago
Soutien en service - Ingénieur de conception / In-Service Support - Design Engineer
$85K - $130K *
Join a team that supports commercial aircraft programs by assessing structural damages, developing innovative repairs, and collaborating with engineering experts to ensure compliance and optimal perfo...
Reposted today
Soutien en service - Ingénieur de conception / In-Service Support - Design Engineer
$85K - $130K *
Advance design engineering for commercial aircraft by assessing damage, proposing repair solutions, and collaborating with experts to enhance safety standards in a dynamic, fast-paced environment...
Reposted today
Field Engineering, Infrastructure Low Voltage/Cabling SME
$100K - $120K *
Join a team that's redefining low voltage infrastructure delivery. Leverage your extensive field experience to develop standards, support complex projects, and enhance quality across our North America...
1 week ago
$53K - $108K *
Unlock operational excellence by overseeing Cellular Services and Clean Tech programs. Manage vendor relationships, ensure compliance with SLAs, and drive process improvements to enhance service quali...
Reposted 4 days ago
$69K - $141K *
Drive impactful solutions as a Systems Engineer, adeptly integrating systems and addressing complex challenges to enhance mission outcomes in a dynamic environment...
Reposted 1 week ago
$110K - $120K *
Lead the charge in integrating advanced weapon systems onto Navy platforms, ensuring technical compatibility and effective collaboration across multidisciplinary teams to support mission-critical oper...
2 days ago
Technology, Service Desk Associate
$85K - $115K *
Join a dynamic technology team to provide exceptional desktop support, ensuring timely resolution of technical issues for employees. Collaborate across departments to enhance user experience and drive...
2 weeks ago
$110K - $130K *
Accelerate progress at the forefront of IT engineering to design, implement, and optimize cutting-edge technology infrastructure. Lead impactful projects across systems engineering, networking, and cl...
Reposted 2 weeks ago
$71K - $94K *
Deliver exceptional executive technology support, ensuring seamless operations for leadership through proactive assistance, AV readiness, and high-visibility event coordination, while fostering strong...
Reposted today
Systems Administrator / Helpdesk Support
$112K - $179K *
Join a team that's dedicated to delivering top-notch technical support and system administration for critical infrastructure, ensuring seamless operations and exceptional user experiences in a securit...
Reposted 3 weeks ago
Senior Technical Support Engineer - US
$90K - $145K *
Drive technical excellence by resolving complex issues in enterprise architectures, enhancing customer success through deep troubleshooting, automation, and collaboration with cross-functional teams t...
5 days ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.