IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$91K - $122K *

Unlock potential by leading technical services for Energy-as-a-Service projects. Collaborate with multidisciplinary teams to optimize energy conservation measures in complex environments, ensuring exc...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$111K - $149K *

Join a team that's dedicated to optimizing energy performance in complex environments. Leverage your expertise in HVAC and energy management to drive innovative solutions and mentor others in the comm...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$111K - $149K *

Join a team that's redefining energy efficiency by providing technical expertise in Energy-as-a-Service projects. Collaborate across disciplines to optimize system performance and mentor staff while e...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$101K - $135K *

Drive your career forward as a Technical Services Engineer, providing expertise in energy conservation and retro-commissioning for complex projects in higher education and healthcare. Collaborate with...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$101K - $135K *

Transform energy conservation initiatives by providing technical expertise in retro-commissioning projects across multi-building portfolios, ensuring optimal system performance and client satisfaction...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$101K - $135K *

Engage your expertise to drive energy conservation initiatives in complex multi-building projects. Collaborate with teams to optimize system performance and mentor staff, ensuring excellence in energy...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$111K - $149K *

Join a team that's dedicated to optimizing energy performance through innovative solutions. Leverage your technical expertise in HVAC and energy management to drive successful project outcomes in comp...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$325K - $360K *

Champion ChromeOS as a dedicated platform, overseeing device management, policy automation, and lifecycle processes for vendor teams, while collaborating with IT and security to ensure seamless operat...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $360K *

Own ChromeOS as a platform, managing device standards and policies. Drive zero-touch enrollment and lifecycle management for vendor fleets while collaborating with IT and security teams to ensure seam...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $360K *

Grow your career with a dynamic team managing ChromeOS as a platform. Own device standards, policy management, and lifecycle for vendor fleets while collaborating across teams to enhance security and...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $360K *

Take ownership of ChromeOS as a platform, managing device standards, policies, and lifecycle for vendor teams. Collaborate with IT and security to ensure seamless integration and support for a growing...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $360K *

Transform ChromeOS management for a global fleet, ensuring seamless device integration, security, and lifecycle oversight. Collaborate with teams to define standards and automate processes, enhancing...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Drive system improvements and enhance applications by identifying opportunities, implementing innovative designs, and maintaining quality code while collaborating with teams to leverage new technologi...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Unlock your potential in a dynamic role supporting global retail network infrastructure. Collaborate across teams, manage projects, and enhance your technical skills in a fast-paced environment while...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Pioneer customer solutions by leveraging your technical expertise to resolve complex issues swiftly, build strong relationships, and drive continuous improvement in post-sales support, ensuring custom...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Engage with clients as a technical expert, driving timely resolutions for complex data storage issues while fostering relationships and ensuring full adoption of solutions in a dynamic customer suppor...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Pioneer technical excellence by transforming customer support through hands-on solutions, addressing escalations, and collaborating seamlessly with cross-functional teams to optimize post-sales experi...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape the future of enterprise desktop environments by providing expert engineering and support for Windows OS, software deployment, and security configurations in a large-scale federal setting, ensur...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$86K - $119K *

Join us in transforming semiconductor manufacturing by guiding products through their lifecycle. You'll provide critical customer support, troubleshoot complex systems, and collaborate with R&D to opt...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Manage and enhance the organization's server and storage infrastructure, ensuring optimal performance and security. Collaborate on projects, troubleshoot issues, and implement improvements to support...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $100K *

Drive exceptional IT support by troubleshooting hardware and software issues, ensuring seamless operations for team members. Utilize analytical skills to enhance service quality and maintain a high st...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Lead the transformation of incident management by migrating from Moogsoft to PagerDuty. Redesign workflows, integrate monitoring tools, and ensure seamless production monitoring with zero downtime whi...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform customer cybersecurity needs into scalable solutions by partnering with sales teams. Lead discovery, develop architectures, and support opportunities from qualification to close, ensuring al...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $215K *

Partner with us to drive cybersecurity solutions by engaging with clients, assessing their needs, and designing scalable architectures. Collaborate with sales and technical teams to ensure effective i...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Engage as a trusted advisor in cybersecurity, collaborating with sales teams to identify customer needs, develop scalable solutions, and lead technical discussions, ensuring alignment between security...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.