Director, Workforce Management Jobs in Worcester, MA

Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...

Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...

Optimize workforce strategies by leading analytics and planning initiatives that enhance supply chain operations, collaborating closely with finance and HR to align labor capacity with business demand...

Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...

Drive impactful projects by managing diverse teams and resources, ensuring successful completion within budget and timelines. Collaborate with stakeholders, mitigate risks, and create systems for effi...

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

Support strategic workforce planning and resource allocation to enhance operational efficiency. Collaborate with senior leadership to resolve staffing challenges and optimize financial performance thr...

Pioneer comprehensive HR strategies to drive workforce effectiveness, ensuring alignment with operational goals and enhancing employee engagement across divisions, while leading a dedicated HR team to...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Drive the strategic evolution of our Workday HCM platform while leading a dedicated team to enhance functionality, integrations, and support. Your leadership will ensure alignment with business needs...

Shape the future of integrated care by leading partnerships, enhancing service delivery, and overseeing data-driven improvements in pediatric, behavioral health, and early childhood systems to ensure...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Champion strategic partnerships and drive revenue growth through effective channel management and collaborative business planning, ensuring sales success and partner satisfaction while navigating comp...

Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...

Lead the charge in optimizing workforce utilization and retention by managing a team of Commissioning Resource Managers. Ensure effective staffing across projects while developing talent in a dynamic...

Accelerate cross-functional initiatives as a Program Manager, driving complex improvement projects that enhance portfolio execution across departments, ensuring alignment with organizational goals and...

Champion a fair and equitable workplace by leading employee relations initiatives. Advise on complex issues, conduct investigations, and partner with teams to mitigate risks and enhance organizational...

Shape the future of warehouse and logistics technology by leading strategic initiatives, optimizing systems, and ensuring excellence in execution to enhance operational efficiency and support business...

Empower your career by leading our delivery strategy, ensuring excellence in execution for diverse client projects while fostering innovation and driving success through strategic program management...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Drive impactful projects and optimize technology solutions while mentoring junior staff to foster a collaborative culture. Leverage your expertise to build strong client relationships and facilitate e...

Unlock potential by leading a dynamic team focused on streamlining time tracking and absence management solutions. Drive innovation through critical analysis, project ownership, and collaboration, enh...

Deliver critical project management for enterprise-wide Workday releases, ensuring timely execution and alignment with strategic goals, while managing complexities across multiple platforms to enhance...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...