Director, Technical Support Jobs in Washington, DC

Transform the digital manufacturing landscape by driving sales growth and market expansion. Collaborate across teams to develop strategies, support federal opportunities, and enhance customer value th...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Lead the charge in enhancing customer support by managing Tier 3 Support and Support Engineering teams. Drive technical resolutions, streamline escalations, and foster team development within a dynami...

Champion the successful delivery of customer projects through all phases, ensuring alignment with business goals by coordinating teams and resources while managing risks and transacting key communicat...

Accelerate customer success by managing complex projects, influencing stakeholders, and ensuring seamless implementation of products. Collaborate across teams to enhance delivery processes and client...

Champion process excellence by optimizing workflows and driving cross-functional improvements. Collaborate with teams to enhance operational efficiency, reduce costs, and elevate service quality throu...

Shape the future of billing operations by leading a team to enhance accuracy, timeliness, and efficiency. Drive process improvements, manage complex accounts, and collaborate across functions to resol...

Lead the strategy execution for key global clients, driving client value, retention, and new business growth while cultivating trust-based relationships with senior leaders and maximizing account pote...

Champion mission-critical IT systems by operating, maintaining, and optimizing complex environments. Collaborate with technical teams to ensure reliability and mission readiness while providing Tier 1...

Join a team that's pivotal in managing high-stakes federal projects while overseeing contractual obligations and driving technical excellence in national security research and evaluation efforts...

Lead project management and contract performance, ensuring quality execution and analytical support to drive success in national security initiatives within a dynamic team environment...

Transform the future of supply chain technology by leading innovation initiatives, managing a structured evaluation process, and engaging stakeholders to drive measurable value and strategic alignment...

Drive successful program startup and transition management for complex projects. Leverage your expertise to develop strategies, lead teams, and ensure seamless execution while maintaining strong clien...

Lead cross-functional teams to ensure technical execution and compliance, managing program risks and client deliverables while serving as a liaison between stakeholders and overseeing project activiti...

Champion technical sales execution across diverse domains, driving alignment with growth priorities. Lead a high-performing team, enhance customer outcomes, and provide strategic insights to elevate s...

Shape the future of customer experience by leading AI-driven delivery initiatives. Manage a diverse portfolio, ensuring measurable outcomes while guiding teams through complex transformations and fost...

Unlock potential by leading the Automated Operations capability within Member Services. Oversee AI support experiences, enhance team productivity, and drive continuous improvement to elevate member in...

Lead transformative sales enablement initiatives, driving team performance and productivity through strategic execution and innovative technology. Collaborate with leadership to enhance seller effecti...

Transform healthcare service delivery by leading teams to optimize client satisfaction, compliance, and operational efficiency in a dynamic, growth-oriented environment focused on best practices and c...

Join a team that's driving Momentum-based financial system enhancements. Leverage your technical expertise to design, develop, and maintain custom functionalities while collaborating with cross-functi...

Lead the charge in shaping and evolving a global web ecosystem, overseeing strategy, operations, and governance to deliver high-performing digital experiences that drive engagement and business growth...

Manage installation, maintenance, and troubleshooting of UPS systems. Ensure seamless operations by providing technical support, conducting quality control, and responding to emergencies while driving...

Join a team that's advancing cutting-edge solutions in defensive cyber operations. Drive technical leadership and operational delivery while leading a distributed engineering team and engaging directl...

Transform healthcare insights by leading client engagements with real-world data. Drive business development and project delivery while building long-term client relationships in a dynamic, hybrid wor...

Elevate our Workers’ Compensation product strategy through regulatory compliance, effective team management, and system alignment. Collaborate cross-functionally to implement state strategies and ensu...