Director, Technical Support Jobs in Reston, VA

Join our team as you drive operational excellence in technology delivery, managing production support and customer interactions for a mid-size HealthPlan. You'll play a key role in ensuring seamless c...

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

Join a team that's redefining product testing through innovative research solutions. Help deepen client relationships while ensuring exceptional customer experiences and driving growth, all within a f...

Champion partner integrations by bridging technology and business needs. Lead technical discussions, design solutions, and ensure seamless onboarding for a diverse range of B2B partners while optimizi...

Champion operational excellence by leading technical teams, enhancing customer satisfaction, driving revenue growth, and ensuring effective resource management within business objectives and delivery...

Unlock potential by leading Technical Operations teams to enhance customer satisfaction, achieve financial targets, and drive operational performance through effective resource planning and strategic...

Transform IT system management by providing hands-on support for implementation, troubleshooting, and daily operations of client/server/storage/network infrastructures, ensuring high availability and...

Engineer and manage IT systems infrastructure to ensure reliability and performance of critical enterprise applications. Provide support across various environments, collaborating with teams to enhanc...

Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...

Lead and elevate our Analyst Relations strategy, shaping perceptions in the AI SOC market. Collaborate with cross-functional teams to craft compelling narratives that highlight our innovative technolo...

Serve as a key resource in developing and delivering training for intelligence systems, enhancing operational readiness through effective instruction and course material creation while fostering user...

Join us to lead strategic program management efforts, overseeing federal agency projects and implementing best practices while fostering stakeholder relationships and driving business growth in a coll...

Support product sustainment strategies for defense systems. Leverage analytical and technical expertise to optimize system performance and readiness while collaborating with diverse teams across gover...

Transform enterprise Linux environments by leading deployment and documentation of Delinea privileged access solutions. Collaborate at the intersection of cybersecurity, automation, and identity manag...

Optimize privileged access solutions across enterprise Linux environments, translating security requirements into effective system designs. Collaborate on automation and cybersecurity efforts to enhan...

Lead the charge in providing dynamic technical support for clients, tackling complex issues and enhancing usability through innovative solutions. Foster strong relationships with stakeholders while ad...

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

Join a team that's focused on capturing federal contracts, managing the full business development cycle from opportunity identification to proposal hand-off, and driving strategic growth through stron...

Accelerate progress at an integrated product support team, leading initiatives to ensure material and operational readiness for subsea systems. Engage with multidisciplinary teams to develop strategie...

Pioneer operational excellence in the Product organization by designing and enhancing effective delivery models, aligning cross-functional teams to drive scalable execution, and fostering a culture of...

Join a high-impact team as you lead and coach TPMs and RTEs, ensuring successful technical program delivery and Agile execution across complex projects, while fostering collaboration and continuous im...

Take ownership of critical data center operations by managing maintenance and repair tasks across electrical and mechanical systems, ensuring high-performance standards and customer satisfaction while...

Drive product marketing success by collaborating with cross-functional teams to craft compelling messaging and content that enhances sales enablement and positions our solutions as market leaders acro...

Provide advanced IT support, solving complex technical issues while mentoring junior team members and ensuring optimal service delivery across various platforms and technologies...

Unlock potential by leading complex, multi-faceted programs from award to completion, ensuring safety, quality, and customer satisfaction while driving cross-functional collaboration and continuous im...