Director, Technical Support Jobs in Plano, TX

Drive successful project execution by leading cross-functional teams across multiple sites, ensuring compliance with budget, safety, and quality standards while aligning with organizational goals and...

Join us to lead a critical cloud migration project, managing cross-functional teams and ensuring a seamless transition from Avaya to NICE, while enhancing customer support operations and stakeholder e...

Champion the development and support of innovative software solutions, collaborating with business partners to enhance applications and ensure seamless operations. Drive technical excellence while mai...

Innovate within application support by analyzing systems, preventing incidents, and maintaining solutions to enhance operational stability and efficiency while collaborating with teams to ensure excel...

Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...

Join a team that's driving platform modernization while enhancing legacy products. Lead product strategy and execution for a global platform in the salvage industry, ensuring seamless integration and...

Empower a high-performing team overseeing service delivery excellence, governance, and operational integrity across Global Services. Foster key customer partnerships while driving process maturity to...

Unlock potential by leading business analysis for enterprise applications, translating complex needs into scalable solutions, and partnering with stakeholders to streamline processes and enhance repor...

Lead the charge in redefining go-to-market operations through strategic analytics and AI innovation, driving revenue growth and customer retention while partnering across teams to ensure scalable exec...

Bring your expertise to support depot operations by resolving production issues and enhancing system reliability. Drive improvement projects and manage maintenance processes to ensure fleet performanc...

Lead creative strategy and execution for diverse marketing initiatives, ensuring strong brand alignment while overseeing visual standards. Collaborate with cross-functional teams to deliver high-quali...

Grow your career with us by championing project advisory and dispute resolution. Drive expansion efforts, manage complex projects, and cultivate a commercial network in a collaborative, dynamic enviro...

Unlock potential by leading technology enablement operations, optimizing business processes, and driving digital transformation. Collaborate with leaders to design strategies that enhance efficiency a...

Optimize complex engineering projects by developing manufacturing processes for product lines, ensuring seamless transitions from design to production while collaborating across teams and troubleshoot...

Elevate the quality assurance strategy by leading modern practices and AI integration across the software lifecycle. Drive team collaboration to ensure reliability and performance of critical systems...

Champion technical support for hosted solutions while optimizing system performance. Troubleshoot complex software, improve installation processes, and enhance system standards. Collaborate on innovat...

Champion enterprise applications strategy and governance, driving innovation with Microsoft Dynamics 365. Lead cross-functional teams to optimize business processes, enhance operational stability, and...

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

Unlock potential by driving digital operations and service enablement across Managed Services. Lead efforts in automation, observability, and AI technologies to enhance service performance, promote ef...

Help us elevate unmanned systems innovation by leading product management for thermal drone cameras; own the lifecycle, from strategy to execution, ensuring customer alignment and cross-functional col...

Shape the future of asset maintenance by defining product vision and strategy. Engage deeply with customers to design innovative solutions, drive product lifecycle, collaborate with cross-functional t...

Drive operational excellence by leading a global team that harmonizes onshore and offshore resources. Foster cross-cultural collaboration, enhance performance standards, and ensure accountability acro...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Shape the future of EOIS technology by managing innovative projects, ensuring compliance with contract requirements while fostering collaboration across teams to drive program success and explore new...

Elevate your leadership journey by guiding a dynamic software development team, driving innovative solutions, fostering collaboration, and mentoring early-career professionals to enhance their technic...