Director, Technical Support Jobs in Philadelphia, PA

Join a team that's redefining release management. Oversee the planning and execution of application and infrastructure releases while ensuring compliance, minimizing downtime, and driving process impr...

Build comprehensive training strategies for users of our platform, driving customer adoption and support. Lead initiatives across onboarding, asynchronous content, and customer education while ensurin...

Grow a high-performing product design team through strategy, leadership, and innovation. Drive data-informed design processes and foster collaboration to create impactful user experiences while levera...

Drive project success and enhance customer experience by managing multiple engagements. Balance people leadership and operational oversight to ensure delivery quality, mitigate risks, and guide teams...

Accelerate revenue growth by partnering with Sales to deliver technical expertise, design solutions, and provide exceptional customer experiences, leveraging your technical acumen and communication sk...

Lead the charge in redefining client support excellence as you manage a dynamic team, drive innovation with AI solutions, and enhance customer experiences in a fast-paced SaaS environment focused on c...

Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...

Champion operational excellence by leading and expanding card operations. Drive improvements through partnership, strategy, and the implementation of scalable solutions in a fast-paced fintech environ...

Lead cross-functional teams to define strategic product roadmaps for Federal and Public Sector applications, ensuring compliance and business alignment through effective stakeholder engagement and ope...

Drive operational excellence as a hands-on leader in a fast-paced logistics environment. Oversee all facility operations, enhance performance metrics, and foster team engagement while managing one of...

Unlock potential by leading technical engagement and validation efforts to drive opportunity progression and enhance portfolio adoption. Collaborate with sales and technical teams to ensure exceptiona...

Drive impactful field marketing strategies that maximize revenue through events, aligning teams to achieve aggressive pipeline goals in a dynamic B2B enterprise environment. Oversee execution from pla...

Elevate customer engagement as a Senior Solutions Engineer, bridging sales and technical teams to deliver tailored AEC solutions. Lead technical pilots, provide industry insights, and mentor teammates...

Drive strategic growth and innovation by managing senior executive relationships, developing tailored solutions, and navigating complex business challenges for top-tier clients globally, enhancing the...

Join a team that's revolutionizing cybersecurity for veterans' healthcare by securing complex systems, supporting cloud migration, and ensuring compliance with federal standards across healthcare envi...

Pioneer AI-driven product strategies, leading cross-functional teams to innovate and enhance the software development lifecycle. You'll collaborate with engineering, data science, and market experts t...

Join a high-performing team as you lead client account management, driving revenue growth and operational excellence while overseeing contract negotiations and ensuring strong client relationships...

Engage with top clients as a Technical Account Manager, providing strategic guidance and technical support to enhance their experience and success with our platform. Collaborate across teams to drive...

Shape the future of customer engagement by building strategic relationships, ensuring successful onboarding and long-term value from our platform. Collaborate with cross-functional teams to deliver im...

Join a team that's focused on building strong customer partnerships and delivering exceptional technical support. You'll oversee customer onboarding, enhance engagement, and drive adoption of the plat...

Unlock potential by designing innovative automation solutions that enhance operational efficiency and support experiences. Collaborate with teams to build prototypes and integrate technologies, drivin...

Lead the R&D organization, shaping delivery strategy for a critical healthcare platform while driving modernization and sustainability. Engage in architectural and strategic decision-making within an...

Champion the Deal Desk function to streamline quote-to-closure processes. Influence cross-functional teams, structure complex deals, and enhance workflows while ensuring a high-quality customer experi...

Transform technical project management in cloud environments by overseeing workspace provisioning and automation. Collaborate with engineers and data SMEs to deliver secure, efficient solutions that e...

The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...