Director, Technical Support Jobs in New York, NY

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Champion exceptional technical support for premium clients, ensuring swift resolution of complex issues while collaborating with cross-functional teams to enhance customer success and experience in a...

Lead a product marketing team, collaborating across departments to generate impactful messaging and materials that drive customer engagement and sales success while optimizing product insights and mar...

Shape the future of technical leadership by guiding innovative teams to deliver scalable solutions across GTM platforms while embedding AI practices, enhancing productivity, and fostering a culture of...

Unlock customer satisfaction by delivering expert technical support in Mainframe Storage Management, analyzing complex issues, and collaborating for impactful solutions. Drive resolution usably and co...

Lead and enhance global end user support, driving operational excellence and strategic transformation. Collaborate with cross-functional teams to ensure top-tier technology support and a seamless user...

Shape captivating visuals as you lead cinematography efforts, collaborating with creative teams to enhance production quality. Elevate storytelling through expert lighting and camera work, ensuring pr...

Empower a dynamic team of Support Engineers to enhance customer experience, drive cross-functional collaboration, and promote continuous improvement in a fast-paced, data-driven environment while deli...

Transform the production landscape by managing diverse external crews and budgets, ensuring flawless execution of on-location and in-studio projects, and representing client standards with autonomy an...

Drive client success by providing technical support in electrical systems across North America and beyond. Collaborate with cross-functional teams and deliver solutions that enhance operational effici...

Shape the future of managed services by leveraging AI-driven solutions, optimizing complex processes, and collaborating with cross-functional teams to deliver client-focused application support and de...

Join a dynamic team to support customer success through technical solutions, improving self-service experiences and enhancing documentation. Collaborate with various teams to design tools and optimize...

Lead the charge in providing vital technical support to enterprise customers, troubleshooting complex systems, collaborating with engineering teams, and enhancing product offerings through customer in...

Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...

Shape the future of IT operations by leading a dynamic team to drive automation, enhance processes, and achieve excellence in service delivery, transforming a reactive environment into one of accounta...

Own and elevate an AI-first customer support function by leading a dynamic team to deliver exceptional service, manage costs, and drive continuous improvement while collaborating across departments to...

Unlock potential by serving as a key technical resource in complex issue resolution. Collaborate with client-facing teams while driving critical investigations and ensuring product integrity through a...

Champion customer success by resolving complex technical issues, enhancing product performance through collaboration and automation, and building a foundation for a top-tier support engineering team r...

Pioneer a high-impact Technical Account Management team, defining and strategizing key partner engagements while fostering trust and driving measurable outcomes for strategic partnerships across multi...

Lead and enhance a world-class post-sale enablement experience, driving customer adoption and retention. Collaborate with cross-functional teams to develop effective training programs, cultivate a hig...

Lead integrated scientific and management efforts in imaging-driven clinical trials, providing expert guidance on analysis design, dosimetry techniques, and ensuring high-quality data delivery across...

Take ownership of providing exceptional technical support to customers, resolving complex issues, and enhancing customer relationships through collaborative problem-solving and knowledge sharing for o...

Architect and oversee a transformative PMO that drives scalable capabilities, aligning cross-functional teams to business outcomes while innovating with AI. Lead a talented team of technical program m...

Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...

Transform operations by leading a growing technical services organization, ensuring cohesive execution and strategic alignment across functions while building scalable processes and enhancing team per...