Director, Technical Support Jobs in New York, NY

Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...

Drive operational excellence by leading a Technical Support team, ensuring top-tier service delivery and SLA adherence while managing high-priority incidents and fostering cross-functional collaborati...

Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...

Unlock potential by collaborating with engineering and customers to implement and support vehicle technologies. Ensure quality and functionality, providing on-site solutions while addressing unique ne...

Drive product excellence by owning the lifecycle and security of high-performance client SaaS platforms hosted on AWS. Lead a dedicated team to optimize operations, ensure compliance, and deliver seam...

Join a dynamic team as a Technical Support Engineer, bridging support and engineering. Tackle complex issues, enhance customer satisfaction, and drive improvements in application performance while uti...

Bring your expertise to a hands-on technical engineering role that tackles real-world system issues, builds new solutions, and collaborates across teams to enhance application performance and operatio...

Transform customer success by leading a technical account management team, driving subscription growth, and enhancing service delivery through innovative AI solutions and strategic partnerships...

Champion digital transformation by leading delivery teams in Salesforce projects, ensuring excellence in project management, client relationships, and issue resolution while mentoring consultants and...

Lead the charge in construction quality management for a large-scale data center portfolio. Drive the establishment of quality standards, ensure compliance, and oversee a dedicated team of Site Qualit...

Elevate your career by leading a high-performing engineering team, driving strategy and innovation in web3 technologies. Shape the future of decentralized systems while ensuring top-tier security and...

Empower the distribution strategy by designing and managing rate content across channels, ensuring accurate delivery and partner trust. Collaborate with cross-functional teams to build scalable progra...

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

Elevate your career as you lead a team of technical experts to develop innovative strategies that drive customer engagement and support business growth across diverse sectors...

Innovate with us to lead global Technical Support Engineering operations, enhancing customer experience through effective problem-solving, operational excellence, and team development. Drive continuou...

Elevate the Technical Support transformation by driving strategic initiatives across Customer Experience. Own the execution of comprehensive plans, manage vital partnerships, and ensure success throug...

Drive exceptional customer support by providing proactive and reactive technical assistance. Collaborate with clients to resolve issues, enhance product usage, and ensure top-tier service, all while f...

Lead a dynamic team to transform AI solutions with robust delivery. Drive enterprise deployments while defining delivery standards and optimizing tools to maximize customer impact. Champion growth thr...

Lead the charge in creative excellence, guiding multimedia projects that elevate brand identity through compelling visual storytelling. Collaborate with diverse teams to deliver innovative solutions t...

Drive exceptional client support by managing complex technical issues and escalations. Collaborate with engineering teams to enhance service delivery, mentor junior staff, and leverage AI tools for ef...

Elevate the technology function by leading engineering, delivery, and operations. Collaborate closely with leadership to shape technical strategy, ship code weekly, and ensure high standards in a dyna...

Join a team that's redefining implementation excellence by leading MiraCloud solutions. Drive client satisfaction, operational success, and profitability while mentoring Project Managers and enhancing...

Champion the successful implementation of MiraCloud solutions, ensuring client satisfaction and operational excellence. Lead project management practices, oversee teams, and drive profitability while...

Lead the charge in shaping a high-performing IT support team, ensuring efficient operations and strategic direction across diverse locations. Drive team development and innovation to exceed technology...

Drive operational excellence by leading media delivery initiatives, optimizing processes, and fostering collaboration across teams to enhance performance and client satisfaction in a dynamic media env...