Director, Technical Support Jobs in Montreal, QC

Take ownership of a global technical support team, driving innovation and efficiency through AI-enhanced workflows. Lead technical escalation processes, collaborate across departments, and optimize se...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Empower your team by blending operational leadership with technical expertise. This role focuses on guiding complex ticket resolution while fostering a structured, effective work environment and ensur...

Drive daily operations and growth for a team of 8-10 Support Engineers, enhancing customer support quality and technical proficiency while aligning performance with strategic departmental goals...

Unlock strategic potential by delivering high-impact, client-focused IT projects. Collaborate with diverse teams to enhance service quality, resolve issues, and drive measurable growth and client sati...

Accelerate progress at the forefront of medium voltage systems, leading technical initiatives and shaping business development. Deliver comprehensive support while mentoring teams, analyzing markets...

Advance our GTM Systems & Tools team by architecting a high-performing revenue tech stack. Lead a skilled team to ensure seamless data flow, optimize workflows, and enable Marketing, Sales, and Custom...

Transform your career by leading diverse engineering projects, ensuring successful execution from inception to completion, while coordinating with teams and stakeholders to meet objectives and maintai...

Champion innovation in defence and security product management, guiding strategy and execution for maritime operational capabilities. Collaborate with diverse stakeholders to address mission-critical...

Transform IDC's content landscape by producing innovative multimedia assets, owning the podcast experience, leading customer stories, and collaborating closely with creative teams to engage diverse au...

Support project delivery by managing multiple capital planning initiatives. Cultivate client relationships while overseeing all project phases from initiation through completion, ensuring quality and...

Champion a high-performing team in delivering technical value and customer success. Act as a player-coach, leading crucial accounts and coordinating with cross-functional teams for optimal product ado...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Transform the future of construction by leading a global team of Technical Program Managers. Drive portfolio governance, adopt AI methodologies, and enhance product delivery while ensuring measurable...

Engage in a pivotal leadership role supporting managed services. Drive team performance, foster client success, and innovate Salesforce solutions while balancing delivery responsibilities and service...

Lead the charge in engineering excellence and delivery for multiple product teams, driving architectural direction and operational effectiveness, while fostering a culture of innovation through AI-ass...

Lead the successful execution of large-scale projects, managing cross-functional teams to ensure timely delivery, compliance with standards, and client satisfaction. Drive strategic direction and opti...

Drive impactful AI transformation by leading a high-performing cross-functional pod, ensuring delivery excellence through agile practices and strong stakeholder collaboration in a fast-paced environme...

Tackle complex technical challenges while leading the Service Desk team. You'll mentor others, improve processes, and ensure high-quality support delivery in a collaborative environment focused on con...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Drive the onboarding success of clients by leading a technical team focused on data migration, ensuring data integrity, and fostering professional growth while overseeing complex ETL processes that en...

Manage daily engineering operations, coordinating resources and team efforts while enhancing cross-functional communication to meet customer needs and production priorities...

Lead the charge in developing innovative Microsoft Power Apps solutions while guiding a talented team to ensure the highest quality, performance, and evolution of business systems integrated with Micr...

Unlock your potential as a transformation leader, guiding operational evolution through data-driven insights, scalable systems, and team alignment while shaping the future of field inspection operatio...