Director, Technical Support Jobs in Indianapolis, IN

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Lead the charge in operational excellence by directing complex initiatives across teams to enhance customer experience and drive organizational success in a dynamic, AI-driven environment supporting m...

Join a team that's committed to optimizing and securing our AWS-hosted SaaS platforms, ensuring compliance and performance. Take on hands-on leadership in architecture, operations, and product reliabi...

Drive product excellence by owning the lifecycle and security of high-performance client SaaS platforms hosted on AWS. Lead a dedicated team to optimize operations, ensure compliance, and deliver seam...

Drive the product narrative for a comprehensive identity security platform. Lead marketing initiatives across business units while ensuring cohesive messaging and competitive positioning to enhance ma...

Drive complex technical issue resolution as a Technical Support Engineer, collaborating across teams to enhance customer satisfaction and optimize support processes while managing multi-layer escalati...

Champion a dynamic 24/7 technical support operation, enhancing customer experience through strategic leadership, technical excellence, and robust vendor partnerships across diverse automated technolog...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Champion the growth of our distributed product support team by improving processes, ensuring quality assurance, and enhancing team collaboration to deliver exceptional customer support around the cloc...

Optimize enterprise segment performance by leading a team of managers, ensuring exceptional customer relationships, and driving strategic decisions that enhance retention and growth. Make a significan...

Develop and manage cross-site technical services strategy to ensure robust technology transfer and validation processes for production facilities. Lead, coach, and support teams to enhance operational...

Transform operations by driving excellence in DevOps and Service Delivery. Lead teams to optimize collaboration, enhance service quality, and achieve strategic goals while fostering innovation and bes...

Elevate the reliability and efficiency of production systems while leading a talented global DevOps/SRE team. Drive security, scalability, and automation initiatives on an AWS-based infrastructure, al...

Lead and empower engineering teams in crafting innovative applications by combining strong technical expertise with effective people management. Drive performance improvements while aligning with busi...

Lead the charge in customer support for defense clients, coaching teams to enhance operational success. Oversee technical support and field operations, ensuring mission readiness and exceptional custo...

Transform the customer experience by leading a dynamic support team to ensure timely resolutions, effective communication, and continuous improvement in software support operations. Drive success thro...

Empower teams by leading delivery operations across key regions, driving performance, strategy execution, and customer satisfaction while fostering growth and service excellence in a dynamic environme...

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

Empower the future of customer relationship management while leading and supporting Resident System Support operations. Drive sales success, ensure quality, improve safety, and enhance employee satisf...

Unlock your potential in a global leadership role, driving innovative customer support strategies and managing multi-tier teams across diverse geographies to elevate service excellence and customer sa...

Elevate your career as a senior support engineer, tackling complex technical challenges for enterprise customers while driving system improvements and mentoring fellow engineers in a collaborative env...

Accelerate progress at critical projects by leading BAS and PMS initiatives, ensuring integrated solutions meet client expectations while coordinating with diverse stakeholders and managing technical...

Accelerate progress at our global tech services by leading contract manufacturing initiatives for our respiratory product line, ensuring quality, efficiency, and innovation through collaboration acros...

Lead the charge in developing scalable cybersecurity solutions, managing product portfolio, and engaging with customers to drive market insights. Shape product roadmap and go-to-market strategies, fos...

Join a team that drives innovation in global technology infrastructure and operations. You'll strategize on modernizing core infrastructure, enhancing employee experiences, and leading high-performanc...