Director, Technical Support Jobs in Charlotte, NC

Drive seamless network and telecom operations for a rapidly expanding organization. Manage full lifecycle of network devices and telecom infrastructure while collaborating with internal teams and vend...

Join a team that's dedicated to providing essential technical support for clinical trials. You'll assist in implementing study procedures, coordinate data collection, and ensure proper documentation f...

Drive the electrical installation of parcel conveying systems, ensuring effective project execution, material management, and customer communication for high-quality outcomes...

Advance your career by leading electrical installations for parcel conveying systems, collaborating with project managers and customers to ensure effective planning, execution, and adherence to techni...

Join a team that's redefining release management. Oversee the planning and execution of application and infrastructure releases while ensuring compliance, minimizing downtime, and driving process impr...

Build comprehensive training strategies for users of our platform, driving customer adoption and support. Lead initiatives across onboarding, asynchronous content, and customer education while ensurin...

Engage in strategic account management, enhancing client satisfaction and driving revenue growth through expert relationship building, operational oversight, and proactive communication with high-reve...

Drive project success and enhance customer experience by managing multiple engagements. Balance people leadership and operational oversight to ensure delivery quality, mitigate risks, and guide teams...

Accelerate revenue growth by partnering with Sales to deliver technical expertise, design solutions, and provide exceptional customer experiences, leveraging your technical acumen and communication sk...

Lead the charge in redefining client support excellence as you manage a dynamic team, drive innovation with AI solutions, and enhance customer experiences in a fast-paced SaaS environment focused on c...

Elevate cybersecurity operations globally by leading a high-quality MDR team, driving incident response, and implementing advanced security strategies that ensure customer success across AMER, EMEA, a...

Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...

Champion operational excellence by leading and expanding card operations. Drive improvements through partnership, strategy, and the implementation of scalable solutions in a fast-paced fintech environ...

Drive impactful field marketing strategies that maximize revenue through events, aligning teams to achieve aggressive pipeline goals in a dynamic B2B enterprise environment. Oversee execution from pla...

Elevate customer engagement as a Senior Solutions Engineer, bridging sales and technical teams to deliver tailored AEC solutions. Lead technical pilots, provide industry insights, and mentor teammates...

Drive strategic growth and innovation by managing senior executive relationships, developing tailored solutions, and navigating complex business challenges for top-tier clients globally, enhancing the...

Transform security solutions by owning the VMS product, driving AI-native strategies, and shaping product discovery practices. Collaborate across teams to deliver impactful outcomes in a fast-paced, i...

Advance customer satisfaction by leading a dynamic Client Support team focused on delivering technical excellence, enhancing service quality, and driving continuous improvement in client engagement an...

Pioneer AI-driven product strategies, leading cross-functional teams to innovate and enhance the software development lifecycle. You'll collaborate with engineering, data science, and market experts t...

Champion organizational excellence by enhancing the CPO's effectiveness through strategic execution, risk surfacing, and fostering cross-functional collaboration in a transformative environment...

Engage with top clients as a Technical Account Manager, providing strategic guidance and technical support to enhance their experience and success with our platform. Collaborate across teams to drive...

Lead product strategy and execution, driving value for customers and aligning business goals with effective product management practices. Collaborate across teams to enhance user experiences and suppo...

Join a team that's focused on building strong customer partnerships and delivering exceptional technical support. You'll oversee customer onboarding, enhance engagement, and drive adoption of the plat...

Lead the R&D organization, shaping delivery strategy for a critical healthcare platform while driving modernization and sustainability. Engage in architectural and strategic decision-making within an...

Transform the HR function by leading talent strategies and HR initiatives to enhance workforce development, employee experience, and organizational effectiveness while ensuring compliance with best pr...