Director, Technical Support Jobs in Beachwood, OH

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...

Lead the charge in transforming Warehouse and Transportation Management capabilities through strategic program execution, agile methodologies, and cross-functional leadership to drive growth and conti...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Discover a strategic leadership role that shapes the Talent function, driving organizational growth, compliance, and culture. Partner with executives to build high performing teams and scalable system...

Empower your career by leading security engineering initiatives, developing scalable solutions, and optimizing detection capabilities across multiple domains. Drive impactful changes in a collaborativ...

Optimize supplier relationships to enhance the production quality and efficiency of drug-device combination products, ensuring compliance and effective logistics in pharmaceutical manufacturing proces...

Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...

Shape the future of product support sales by leading teams, nurturing customer relationships, and developing strategic marketing initiatives to drive profitable growth in your region...

Drive customer success and expansion by managing the full sales cycle. Your role is pivotal in building long-term partnerships, supporting revenue growth, and aligning customer feedback with product d...

Lead transformative enterprise IT services for domestic and international teams, enhancing employee technology and service maturity across multiple regions while driving strategic initiatives and oper...

Lead the charge in driving product strategy and execution for engagement solutions that enhance student communication. Collaborate across teams to translate customer needs into valuable product capabi...

Transform IT management in a healthcare setting by leading a distributed team, ensuring security compliance, and enhancing support processes to drive operational efficiency and foster team growth acro...

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

Lead and transform data engineering by modernizing platforms and architectures. Elevate data accessibility and governance to drive analytics and AI capabilities, impacting decision-making and automati...

Lead and drive growth in the US educational market. Own revenue performance, manage a high-performing sales team, and execute customer acquisition strategies for pipeline development and deal closure...

Lead the transformation of post-sale security delivery, overseeing teams in implementations, support, and renewals. Take charge of P&L management and develop a customer success function to drive growt...

Engage key enterprise clients by managing relationships to drive revenue growth and product adoption. Leverage your technical expertise in IoT and proven sales skills to close new business opportuniti...

Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...

Champion operational excellence across diverse programs, collaborating with senior leadership to enhance performance and customer engagement while driving growth initiatives within the business unit p...

Champion the delivery of large-scale warehouse automation projects, managing scope, schedule, and budget to meet customer expectations and ensure success from kickoff to completion while leading cross...

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

Transform financial professionals' approach to life insurance through expert guidance in tax strategies and planning. Drive strategic growth and engagement while delivering comprehensive support to ad...