Crate & Barrel

Director, Technical Program Management, Supply Chain

Crate & Barrel • $120K — $150K *
US-Anywhere
+ 41 other locationsRemote
Transportation
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years in agile program management, leading large-scale initiatives
  • Bachelor's degree in a relevant field
  • Experience with Warehouse Management & Transportation Management platforms, preferably Blue Yonder
  • Strong expertise in agile methodologies (Scrum, Kanban, Lean)
  • Excellent leadership and people management skills
  • Exceptional communication and stakeholder management abilities
  • Strong analytical and problem-solving skills

Responsibilities

  • Oversee planning, execution, and delivery of Supply Chain initiatives using agile methodologies
  • Monitor program progress and resolve issues or risks impacting timelines
  • Collaborate with stakeholders to mitigate risks and optimize project outcomes
  • Engage with executives, product owners, and development teams for program success
  • Manage stakeholder expectations and resolve conflicts to align with goals
  • Facilitate communication across departments, including engineering and business teams
  • Act as a liaison between technical teams and executive leadership

Benefits

  • Fully remote position
  • Opportunity to lead and mentor cross-functional teams
  • Promote a culture of continuous improvement
  • Implement agile practices across the organization
  • Access to professional development opportunities
Full Job Description
We are seeking a highly experienced and dynamic Director of Program Management to join our organization. In this role, you will be responsible for overseeing and driving the successful execution of our Supply Chain strategic initiatives focused on transforming our Warehouse Management and Transportation Management capabilities, positioning CBH for accelerated growth. Your role will involve providing strategic leadership, ensuring successful implementation of the programs leveraging agile methodologies, and managing cross-functional teams to deliver high-quality results. The ideal candidate will have a strong background in program management, experience implementing warehouse management and transportation management platforms, exceptional leadership skills, a passion for executing high quality work, and driving organizational agility and continuous improvement.

  • This position is fully remote
  • This role is a People leader position


A day in the life as a Director, Technical Program Management, Supply Chain...
  • Oversee the planning, execution, and delivery of the Warehouse Modernization and Transportation Modernization strategic initiatives using agile methodologies, ensuring alignment with business goals
  • Monitor and track program progress, identifying and resolving any issues or risks that may impact delivery timelines or quality
  • Collaborate with stakeholders to identify and mitigate risks, resolve issues, and make data-driven decisions to optimize project outcomes
  • Engage and collaborate with key stakeholders, including executives, product owners, development teams, and other departments, to ensure program success
  • Manage stakeholder expectations, balancing priorities and resolving conflicts to maintain alignment with program goals
  • Facilitate effective communication and collaboration across different departments, including engineering, product management, business teams,, and operations
  • Act as a liaison between technical teams and executive leadership, ensuring alignment of priorities, resource allocation, and project dependencies
  • Communicate program status, progress, and key milestones to stakeholders, ensuring effective and timely decision-making
  • Foster strong relationships with stakeholders, promoting a shared understanding of project goals, timelines, and progress
  • Lead and mentor cross-functional teams, providing guidance and support in implementing agile practices, including Scrum, Kanban, and Lean
  • Foster a culture of transparency and continuous improvement by facilitating retrospectives and implementing lessons learned
  • Define and implement strategies to optimize program delivery, resource allocation, and risk management
  • Develop, and mentor a high-performing team of program managers, scrum masters and coaches, fostering their growth and success
  • Provide guidance, support, and ongoing feedback to team members, promoting a culture of collaboration, accountability, and continuous learning
  • Establish and maintain effective performance management processes, including setting goals, conducting performance evaluations, and providing career development opportunities

What you'll bring to the table...
  • Previous experience implementing Warehouse Management & Transportation Management capabilities, preferably Blue Yonder SaaS solutions
  • Strong knowledge and expertise in agile methodologies, such as Scrum, Kanban, and Lean
  • Proven track record of successfully implementing and scaling agile practices in organizations
  • Excellent leadership and people management skills, with the ability to motivate and inspire cross-functional teams
  • Exceptional communication and stakeholder management abilities, with the capability to influence and negotiate effectively at all levels of the organization
  • Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure

We'd love to hear from you if you have...
  • 8+ years in agile program management, including leading large-scale, complex initiatives
  • Bachelor's degree in a relevant field
  • Agile certifications (e.g., Certified ScrumMaster, SAFe Agilist) are highly desirable

About Crate & Barrel

Crate & Barrel is a chain of retail stores that sells home furnishings, housewares, and furniture. The company was founded in 1962 by Gordon and Carole Segal. Crate & Barrel's products are designed in-house and sold directly to customers through its retail stores, catalogs, and website. The company is headquartered in Naperville, Illinois, and operates stores throughout the United States and Canada. In addition to its Crate & Barrel stores, the company also operates CB2, a home furnishings retailer, and The Land of Nod, a children's furniture and bedding retailer.
Learn more about Crate & Barrel
Size
7,000 employees
Industry
Retail & Consumer Goods
Founded
1962
* Ladders Estimates

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