Explore Top Director of Technical Support Jobs at Ladders
Ladders brings to you a vast selection of high-paying Director of Technical Support job opportunities. As the …
1,000+ Director Technical Support Jobs in Austin, TX
Product Support Engineer
$80K — $120K *US-AnywhereRemote in United States3 weeks agoLaunch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologies to elevate user satisfaction.Requirements: 1+ year engineering experience, SQL, backend language, communication skills.SR. SYSTEMS ENGINEER-TECHNOLOGY INTEGRATIONS
$110K — $125K *US-AnywhereRemote2 weeks agoElevate your career by leading technology integration and migration projects, focusing on enterprise transformation and modernization during critical phases, ensuring seamless transitions and heightened data security across diverse platforms and environments.Requirements: Bachelor’s in IT/Computer Science; 5+ years in Windows/hybrid cloud; 3+ years in Microsoft 365.Director, Sales Enablement
$180K — $210K *US-AnywhereRemote in United States3 days agoDrive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team.Requirements: 7+ years sales enablement experience, strong program design, data-driven mindset.
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Senior Manager, Engineering
$130K — $160K *US-AnywhereRemote in United States3 weeks agoTransform your career by leading a dynamic engineering team. Drive technical excellence, enhance developer experience, and inspire a culture of collaboration and continuous improvement while delivering high-impact product features and solutions.Requirements: Degree in Engineering or related field; 5+ years management experience; Agile expertise.Sr. Support Engineer, VMware
$128K — $160K *US-AnywhereRemote in United States3 weeks agoJoin a team that's passionate about providing expert remote support for VMware technologies. Your role will involve troubleshooting complex issues, collaborating with users, and enhancing the customer experience through effective solutions.Requirements: 10+ years VMware experience, Bachelor's degree or equivalent, strong troubleshooting skills.Sr Engineer, Telephony
$92K — $138K *US-AnywhereRemote in United States1 week agoGrow your career with a vital role in designing and maintaining telephony systems, enhancing customer experiences by optimizing Cisco UC, PCCE, and Five9 infrastructures, while collaborating with cross-functional teams to exceed business requirements.Requirements: Bachelor's degree, 5-7 years experience, Cisco UC/PCCE expertise, CCNP/CCIE certs.Senior Security Operations Engineer
$120K — $150K *US-AnywhereRemote in United StatesYesterdayEmpower your career by leading security engineering initiatives, developing scalable solutions, and optimizing detection capabilities across multiple domains. Drive impactful changes in a collaborative setting while enhancing security operations.Requirements: Bachelor's in technical field; 7+ years in security engineering; scripting skills.Security Product Owner, Lab Services and Operations
2 weeks agoUnlock potential by leading strategic product initiatives that bridge engineering and business priorities. Drive transparency, modernize operations, and embed AI into workflows to deliver measurable impact across security capabilities.Requirements: 10+ years in product ownership, strong Agile experience, excellent communication.Members who searched for Director Technical Support, also searched for:
VP, Global Delivery
$150K — $200K *US-AnywhereRemote in United States4 days agoLead the charge in scaling a global delivery organization, ensuring operational excellence while optimizing resource management and driving project delivery performance across multiple regions and technologies.Requirements: 12+ years in consulting/delivery, 5+ years in Salesforce leadership.Transformation Delivery Leader
3 weeks agoDrive technical solution design and delivery across your portfolio, enhancing program efficiency and quality. Oversee multi-release roadmaps, resolve conflicts, and align decisions with enterprise goals to achieve successful outcomes.Requirements: Bachelor's or Master's degree, 10-15 years SAP S/4 exp, strong integration skills.Field Support Engineer
3 weeks agoEngage as a Field Support Engineer to ensure operational success of autonomous systems by troubleshooting, diagnosing issues, and enabling customer missions, acting as a vital link between software and real-world applications.Requirements: Bachelor's in Engineering, experience in software support, Python, troubleshooting skills.Technical Support Engineer - NAMER
$90K — $120K *US-AnywhereRemote in United StatesReposted 1 week agoAs a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collaborate with engineering and support teams to ensure a best-in-class customer experience while maintaining service SLAs.Requirements: 4+ years SaaS support; strong troubleshooting; AWS, Azure, GCP knowledge.Sr Staff Technical Product Manager - Fulfillment Logistics
$131K — $174K *US-AnywhereRemote in United States3 weeks agoJoin a team that's redefining end-to-end architecture for Oracle WMS solutions. You will govern design, translate vision into actionable requirements, and collaborate across functions to deliver innovative fulfillment and inventory management processes.Requirements: Bachelor's degree & 5 years WMS experience; strong Oracle skills required.Dir Operations
$120K — $150K *US-AnywhereRemote in United States1 week agoShape operational excellence in a dynamic team driving payment solutions. Oversee product governance and risk management, enhancing processes to empower key decision-making and support strategic initiatives focused on success and growth.Requirements: Bachelor's degree; 10+ years in Business Operations; leadership skills required.Director of Support Operations
$120K — $150K *US-AnywhereRemote in United States1 week agoElevate customer support operations by managing systems and processes that ensure compliance and quality in healthcare. Lead a team to optimize reporting, maintain tech stack, and drive improvements in support processes for exceptional outcomes.Requirements: 5+ years in support operations; experience in healthcare; Atlassian certification.Workday Technical Consultant
$90K — $130K *US-AnywhereRemote in United StatesReposted 2 weeks agoJoin a team that's enhancing Workday functionality by supporting integrations and collaborating with business units. Play a key role in optimizing HR and finance systems to deliver scalable technical solutions across multiple modules.Requirements: Bachelor's degree; 3+ years Workday & integrations experience; troubleshooting skills.Technical Solutions Director
$139K — $250K *US-AnywhereRemote in United States3 weeks agoPartner with us to lead the development of innovative technical solutions that address complex client challenges in the defense sector. Collaborate with clients and internal teams to ensure alignment and strategic execution in proposal pursuits.Requirements: Bachelor's degree with 8+ years experience; expertise in IT & Cyber Ops required.Technical Client Engagement Director
$130K — $180K *US-AnywhereIn-PersonReposted 1 week agoGrow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing teams within a global environment.Requirements: 5+ yrs strategy leadership in consulting; Bachelor's required, MBA preferred.Director of CRM
$120K — $150K *US-AnywhereRemote in United States1 week agoLead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful analytics for informed decision-making.Requirements: Bachelor's degree, 7-10 years CRM experience, 3-5 years leadership role.Lead DFx Support Engineer - Data Center Infrastructure
Reposted 4 days agoPartner with us to drive manufacturability and quality excellence in complex electromechanical products. Lead DFx strategies from concept to production, ensuring robust design execution with a focus on serviceability and operational efficiency.Requirements: Bachelor's in Engineering; 8+ years in DFx; expertise in tolerance management.Sr Team Lead Technical Services
3 weeks agoUnlock potential by leading a high-performing technical services team to deliver exceptional cloud and infrastructure support, drive process improvements, and foster collaboration across functions for optimal service delivery.Requirements: Bachelor's degree; 5+ years IT experience; 2+ years leadership; relevant certifications.Team Manager, Solution Engineering
Reposted YesterdayManage and inspire a high-performing Solutions Engineering team, ensuring operational excellence and strategic alignment. Drive pre-sales excellence, support business growth, and foster an inclusive culture across the Americas.Requirements: Bachelor's degree & 8+ years in technical pre-sales & management role.Project Manager I
$80K — $105K *US-AnywhereRemote in United StatesReposted 6 days agoBuild operational excellence in project coordination by supporting Team Leads in tracking, documentation, and reporting. Enhance visibility into project execution and contribute to consistent delivery across a dynamic portfolio of engagements.Requirements: Bachelor's degree, 2+ years of project coordination, skilled in Asana, GitHub.Senior Technical Support Engineer
$80K — $100K *US-AnywhereRemote in United States3 days agoElevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dynamic, 24/7 environment.Requirements: Bachelor's degree, 6+ years experience, IAM tools, Unix/Windows proficiency.Senior Director of Data Engineering and Transformation
$192K — $256K *US-AnywhereRemote in United States2 days agoLead and transform data engineering by modernizing platforms and architectures. Elevate data accessibility and governance to drive analytics and AI capabilities, impacting decision-making and automation across the organization.Requirements: Bachelor's in IT or related, 15+ years experience, strong data engineering skills.
Top job titles hiring in Austin, TX
- Director, Product jobs
- Project Manager jobs
- Senior Software Engineer jobs
- Technical Support Engineer jobs
- Director, Sales jobs
- Senior Product Manager jobs
- Technical Product Manager jobs
- Senior Project Manager jobs
- Senior Systems Engineer jobs
- Director, Business Development jobs
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FAQ About Director Technical Support Jobs in Austin, TX
What does a Director of Technical Support do?
A Director of Technical Support is responsible for implementing strategic decisions, troubleshooting technical problems, and managing technical support teams. Additionally, they play a vital role in improving customer satisfaction.
What skills are needed for Director of Technical Support jobs?
The job requires strong technical skills, problem-solving abilities, leadership qualities, and excellent communication skills.
What salary does a Director of Technical Support earn?
Although the salary can vary greatly depending on the industry and location, Directors of Technical Support typically earn salaries in the upper five-figure to lower six-figure range.