Director, Technical Support Jobs in Atlanta, GA

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Drive mission-critical data center projects, leading from pre-construction to final validation while mentoring a team. Ensure quality delivery and operational efficiency, directly impacting client rel...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Lead the charge in engineering excellence by managing complex projects, mentoring teams, and driving innovative technology implementations. Ensure sustainable operations while aligning with business o...

Drive project success by leading data center commissioning from pre-construction to final validation. Oversee testing and issue resolution while managing profitability and team growth in fast-paced en...

Elevate brand storytelling by leading a dynamic content team to create compelling, human-focused narratives that drive engagement and support market growth. Collaborate cross-functionally to harness i...

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...

Lead the charge in transforming Warehouse and Transportation Management capabilities through strategic program execution, agile methodologies, and cross-functional leadership to drive growth and conti...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Provide expert application support for enterprise customers, resolving issues from intake to resolution. Collaborate with a tight-knit team, ensuring software installations and troubleshooting across...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Empower your career by leading security engineering initiatives, developing scalable solutions, and optimizing detection capabilities across multiple domains. Drive impactful changes in a collaborativ...

Optimize supplier relationships to enhance the production quality and efficiency of drug-device combination products, ensuring compliance and effective logistics in pharmaceutical manufacturing proces...

Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...

Elevate our Helpdesk operations by managing a high-performing team dedicated to service excellence, supplier performance, and process improvements across a multi-layered customer support function...

Drive customer success and expansion by managing the full sales cycle. Your role is pivotal in building long-term partnerships, supporting revenue growth, and aligning customer feedback with product d...

Champion inventory excellence through leadership in parts forecasting and planning, optimizing supply chain strategies, ensuring availability while minimizing costs, and enhancing overall operational...

Lead transformative enterprise IT services for domestic and international teams, enhancing employee technology and service maturity across multiple regions while driving strategic initiatives and oper...

Lead the charge in driving product strategy and execution for engagement solutions that enhance student communication. Collaborate across teams to translate customer needs into valuable product capabi...

Drive product security strategy by leading teams, influencing technical decisions, and embedding security into product development. Collaborate cross-functionally to enhance engineering velocity and f...

Transform IT management in a healthcare setting by leading a distributed team, ensuring security compliance, and enhancing support processes to drive operational efficiency and foster team growth acro...

Unlock your potential by leading multiple teams to achieve KPIs, enhance performance, and drive process improvements while ensuring compliance and promoting a secure customer experience in a flexible...

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...