Director, Technical Support Jobs in Arlington, VA

Lead the charge in enhancing desk side support operations, ensuring cohesive teamwork and exceptional service delivery. Drive performance and foster innovation to optimize user experience across diver...

Lead the charge in strategic capture management for a billion-dollar Cyber sector, leveraging team guidance and individual contributions to develop winning proposals. Collaborate with executives to fo...

Drive customer advocacy and storytelling strategies to enhance engagement and scalability. Partner with leadership to harness customer success stories as key narratives across channels and events, inf...

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...

Support and enhance user experiences by providing expert Tier II and III IT help desk services. Collaborate effectively in a classified setting, managing incident resolution and ensuring system stabil...

Lead program execution and customer engagement, ensuring satisfaction and compliance while driving performance improvements, risk management, and P&L oversight across multi-disciplinary teams and inte...

Grow your career with a pivotal role overseeing technical aspects of product implementation, ensuring cutting-edge solutions for medical informatics while enhancing customer satisfaction through effec...

Drive the implementation of advanced medical informatics solutions, ensuring technical excellence and customer satisfaction through effective communication, project management, and integration of heal...

Elevate gaming experiences by leading product strategy and execution for Evo Special Events, shaping innovative live engagements and fan interactions across diverse markets while ensuring quality and...

Transform financial strategy as a key partner to Technology and Product leaders, driving comprehensive planning and insights that align engineering investments with long-term business objectives in a...

Play a key role in advancing the Defense Threat Reduction Agency's initiatives by managing Chemical and Biological Defense project operations, facilitating communication, and supporting strategic deve...

Join a team that's redefining end-to-end architecture for Oracle WMS solutions. You will govern design, translate vision into actionable requirements, and collaborate across functions to deliver innov...

Lead the charge in enterprise sales, leveraging data management and AI platforms to drive strategic growth, foster client relationships, and create impactful solutions in a dynamic market with large e...

Lead the charge in scaling a global delivery organization, ensuring operational excellence while optimizing resource management and driving project delivery performance across multiple regions and tec...

Champion organizational excellence by spearheading project management strategies and frameworks. Drive cross-functional collaboration, optimize resource allocation, and ensure seamless execution of mu...

Lead the charge in managing complex fiber network projects, ensuring timely completion and quality standards. Collaborate with teams to optimize resources and mentor junior project managers while prov...

Elevate operations by leading global production strategies for customer-facing SaaS. Oversee technical response, drive automation, and champion AI-enhanced processes while collaborating across functio...

Transform customer success by leading technical onboarding and adoption of the ITSM platform. Drive enterprise solutions, troubleshoot challenges, and ensure seamless integration, while being accounta...

Deliver impactful solutions by leading cross-functional teams, managing complex projects, and driving application enhancements. Ensure effective requirements analysis and design to elevate clients' op...

Drive revenue growth by spearheading commercial operations, collaborating with cross-functional teams, and executing strategic market insights. This leadership role requires analytical expertise and i...

Manage and oversee the lifecycle of construction projects, ensuring all aspects, including design, budgets, and schedules, align with operational goals, while effectively coordinating with teams and s...

Shape the future of renewable energy by leading product strategy and execution. Collaborate with cross-functional teams to develop AI-driven tools that streamline operations, enhance customer experien...

Empower growth by leading a pre-sales technical team and engaging with customers. Drive strategic initiatives, enhance product strategies, and coach high-performing teams to achieve rapid objectives i...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Lead the charge in shaping our software portfolio strategy, driving innovation across product management, engineering, and market insights to deliver scalable solutions that enhance customer value and...