Director, Technical Support Jobs in Ann Arbor, MI

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...

Manage and coordinate cross-functional manufacturing programs, ensuring they meet customer requirements, timelines, and quality standards from initiation to delivery while driving continuous improveme...

Empower project success as a strategic leader overseeing the execution of large-scale energy projects, fostering a high-performance culture, and ensuring timely delivery while engaging with diverse st...

Grow your career with a pivotal role overseeing technical aspects of product implementation, ensuring cutting-edge solutions for medical informatics while enhancing customer satisfaction through effec...

Drive the implementation of advanced medical informatics solutions, ensuring technical excellence and customer satisfaction through effective communication, project management, and integration of heal...

Transform strategic account management by driving growth and forging strong partnerships with corporate and laboratory stakeholders across the diagnostics landscape. Leverage expertise to maximize mar...

Drive exceptional project delivery by leading a high-performing team, optimizing execution processes, and maintaining accountability for complex energy projects from contract to final delivery...

Elevate gaming experiences by leading product strategy and execution for Evo Special Events, shaping innovative live engagements and fan interactions across diverse markets while ensuring quality and...

Transform financial strategy as a key partner to Technology and Product leaders, driving comprehensive planning and insights that align engineering investments with long-term business objectives in a...

Lead the charge in managing multiple projects in Infrastructure Services, overseeing schedules, resource allocation, and vendor selection while ensuring exceptional customer experience through effecti...

Lead the charge in enterprise sales, leveraging data management and AI platforms to drive strategic growth, foster client relationships, and create impactful solutions in a dynamic market with large e...

Lead and scale customer support for an innovative AI product line. Drive execution and strategy while building processes, systems, and teams to enhance customer experiences and feedback integration wi...

Lead the charge in scaling a global delivery organization, ensuring operational excellence while optimizing resource management and driving project delivery performance across multiple regions and tec...

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Transform customer success by leading technical onboarding and adoption of the ITSM platform. Drive enterprise solutions, troubleshoot challenges, and ensure seamless integration, while being accounta...

Join a team that's committed to enhancing manufacturing processes by leading and mentoring engineers. Drive improvements in assembly equipment maintenance and project management while ensuring safety...

Shape the future of renewable energy by leading product strategy and execution. Collaborate with cross-functional teams to develop AI-driven tools that streamline operations, enhance customer experien...

Empower growth by leading a pre-sales technical team and engaging with customers. Drive strategic initiatives, enhance product strategies, and coach high-performing teams to achieve rapid objectives i...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Lead the charge in shaping our software portfolio strategy, driving innovation across product management, engineering, and market insights to deliver scalable solutions that enhance customer value and...

Champion utility PMO excellence by leading governance and execution oversight. Drive performance, stakeholder coordination, and continuous improvement across diverse programs while ensuring client sat...

Champion product ownership by managing 2-3 digital solutions focused on Warranty & Quality. Collaborate with stakeholders, ensuring alignment in product direction, technical execution, and sustainable...

Unlock potential by leading strategic technology design for data center projects. Serve as a trusted advisor, ensuring robust, scalable solutions that meet business objectives and align with industry...

Join our team to lead a dynamic Project Delivery organization, driving project execution consistency and performance through strategic oversight, coaching, and accountability, while supporting nationa...

Deliver exceptional customer experiences by managing product features and security, aligning functionality with needs, and enhancing satisfaction through innovation and training materials creation to...