Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$120K - $145K *

Transform your career by driving VAR growth across North America. Lead partner recruitment, develop strategic plans, and enhance sales execution to achieve sustainable revenue growth in the mid-market...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$111K - $139K *

Drive operational excellence by leading Network Operations teams to ensure seamless monitoring, support, and reliability of customer-facing applications. Collaborate across functions to enhance servic...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Manage and coordinate projects across disciplines, ensuring successful execution within defined technical, cost, and schedule parameters. Collaborate with teams to convert requirements into solutions...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$145K - $160K *

Join a team that's redefining design operations by leading a high-performing department. You'll enhance processes, foster collaboration, and drive strategic initiatives to elevate client experiences a...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$108K - $130K *

Champion operational resilience across North America, guiding teams to meet policies and standards while advising leaders on risks. Lead crisis response efforts and enhance recovery strategies to ensu...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $135K *

Lead custodial operations across a major event complex, ensuring service excellence and operational consistency. Manage a large team to deliver results during 300+ events annually, driving client sati...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$125K - $170K *

Lead and optimize enterprise infrastructure operations, ensuring reliability and performance while managing a team. Collaborate with cross-functional partners to enhance service delivery and support b...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$72K - $99K *

Unlock the potential of marketing operations by managing our MarTech stack, optimizing processes, and collaborating across teams to drive growth and efficiency in marketing initiatives...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in optimizing promotional review processes across teams, ensuring compliance and efficiency. Collaborate with Marketing Operations to manage projects and enhance brand objectives while...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$108K - $130K *

Champion cross-functional collaboration to optimize promotional review processes, ensuring compliance and efficiency in marketing operations for pharmaceutical products while leading special projects...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Drive cross-functional leadership in multi-shift operations, ensuring safe, efficient, and customer-focused execution across transportation and wire processing while fostering continuous improvement a...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$105K - $151K *

Lead the charge in optimizing system performance and operational excellence for Medicaid services. Drive IT service management maturity, ensure compliance, and foster cross-functional collaboration to...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Drive successful acquisition migrations by managing end-to-end projects, coordinating resources, and ensuring timely delivery while enhancing processes for future integrations. Collaborate with stakeh...

Toronto, ONIn-Person

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in optimizing clinical operations across multiple sites, ensuring efficient service delivery and strong vendor partnerships while enhancing community access to laboratory services and...

Toronto, ONIn-Person

Yesterday

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$80K - $90K *

Unlock your potential in a leadership role overseeing food and beverage operations. Drive catering solutions, manage events, and ensure quality service while leading a dedicated team to exceed custome...

3 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $90K *

Join a team that's dedicated to delivering exceptional food and beverage experiences. Lead operations at a premier venue, overseeing catering, events, and service quality while managing a dynamic team...

3 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$80K - $95K *

Shape the future of warehouse operations by leading PM logistics execution, driving performance, ensuring safety and quality, and developing teams for excellence in service delivery. Your strategic di...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Create strategic partnerships by serving as a technical advisor for clients, leveraging industry expertise to enhance project outcomes and align solutions with business needs while ensuring effective...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Support clients by providing strategic technical guidance and consulting, ensuring alignment with their business needs and operational priorities while leveraging industry expertise and technical know...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$145K - $170K *

Transform the workplace experience by leading operational support and enhancing employee satisfaction. Collaborate with teams to maintain top-tier facilities and ensure seamless operations across mult...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$160K - $180K *

Shape the future of Treasury Operations by leading a high-performing team, driving automation, and implementing strategic initiatives to enhance cash management and risk mitigation across a global inf...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$88K - $93K *

Join a team that's dedicated to optimizing logistics operations and enhancing customer satisfaction. Lead a dynamic Distribution Center, driving continuous improvement and fostering a collaborative wo...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$170K - $190K *

Unlock your potential by driving operational excellence and process improvement in a high-volume distribution environment. Lead strategic initiatives, enhance efficiency, and partner with cross-functi...

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Empower a culture of safety by leading initiatives that enhance workplace health and compliance. Collaborate with teams to implement effective safety programs, conduct audits, and drive continuous imp...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Transform the operations of a high-performance automotive testing lab, ensuring efficient execution of diverse testing programs while leading a skilled team and enhancing customer satisfaction through...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.