Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$120K - $135K *

Champion global retail operations by optimizing fulfillment processes, enhancing customer satisfaction, and managing relationships with 3PLs and retailers. Collaborate with sales teams to ensure timel...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Unlock the potential of Agile project management by leading complex initiatives, supporting acquisition management, and collaborating with diverse teams to enhance capabilities for the MQ-9 program an...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$110K - $129K *

Shape operational excellence by leading strategic planning and enhancing efficiencies across departments. Collaborate with teams to navigate challenges, integrate financial planning, and ensure contin...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Lead a dynamic team of General Managers across multiple locations, driving operational excellence and fostering a culture of high performance and accountability. Shape the future of hospitality throug...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Drive operational excellence by managing repair and overhaul activities, ensuring quality and efficiency. Lead a team to meet production goals while optimizing resources and fostering continuous impro...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$139K - $208K *

Shape the future of supply chain strategy by leading network optimization initiatives. Drive efficiency, enhance service, and influence key business decisions through data-driven insights and cross-fu...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$120K - $140K *

Lead the charge in transforming complex market data into actionable insights that drive revenue growth and enhance forecasting accuracy within a dynamic medical device organization, partnering with cr...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $124K *

Oversee daily transit operations, ensuring compliance and safety while managing staff and financials. Drive strategic planning and enhance customer service to optimize performance across multiple loca...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$160K - $250K *

Unlock potential by leading a high-performing team of pre-sales engineers to architect innovative solutions, drive technical demonstrations, and enhance revenue growth for enterprise clients in a dyna...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $138K *

Unlock operational excellence by leading continuous improvement initiatives, optimizing contact center processes, and driving efficiency through data-driven strategies. Collaborate cross-functionally...

Vancouver, BCIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$113K - $117K *

Lead the charge in optimizing facility operations, ensuring quality service delivery, and managing client relationships. Drive cost-saving initiatives and compliance while fostering vendor partnership...

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$145K - $165K *

Lead cross-functional projects as a Business Operations Manager, tackling ambiguous problems, driving implementation, and optimizing processes through data analysis and stakeholder collaboration to en...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$132K - $182K *

Lead and enhance security operations, driving threat detection, incident response, and team development to protect digital assets and ensure operational excellence in cybersecurity...

London, ONIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$132K - $182K *

Deliver exceptional security operations leadership, enhancing threat detection, incident response, and operational processes. Lead a high-performing team to safeguard digital assets while driving cont...

Oakville, ONIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$110K - $130K *

Lead the Security Operations function, enhancing cybersecurity capabilities and managing risks. Oversee threat detection, incident response, and team development to protect digital assets and ensure c...

Edmonton, ABIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$110K - $130K *

Lead the security operations function, enhancing cybersecurity capabilities and managing risks. Oversee incident response, threat detection, and team development to protect digital assets and ensure c...

Calgary, ABIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$132K - $182K *

Transform security operations by leading a team focused on threat detection, incident response, and continuous improvement, ensuring robust protection of digital assets and compliance with industry st...

Kitchener, ONIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$132K - $182K *

Elevate your career by leading security operations, enhancing cybersecurity capabilities, and managing a high-performing team to protect digital assets and mitigate risks in a dynamic environment...

Toronto, ONIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$132K - $182K *

Lead the security operations function, enhancing cybersecurity capabilities and managing risks. Oversee incident response and threat detection while developing a high-performing team to protect digita...

Vancouver, BCIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$132K - $182K *

Lead and enhance security operations, driving incident response and threat detection. Manage a high-performing team to protect digital assets while aligning processes with industry standards and organ...

Ottawa, ONIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$90K - $100K *

Transform procurement operations by leading the Purchase-to-Pay process, enhancing efficiency, compliance, and user experience through strategic design, technology integration, and stakeholder engagem...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$88K - $138K *

Join the charge in driving operational excellence and continuous improvement across contact centre operations, fostering a culture of efficiency and quality to meet customer needs and enhance performa...

Calgary, ABIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $138K *

Optimize operational efficiency by leading continuous improvement initiatives. Drive strategic performance across contact center operations, championing Lean methodologies to enhance processes, elevat...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $138K *

Engage in a leadership role that champions operational excellence, driving efficiency and continuous improvement across contact centre operations while fostering a culture of data-driven performance a...

Mississauga, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $138K *

Drive operational excellence and continuous improvement in contact centre operations, leading strategy implementation and performance evaluation to enhance efficiency and quality while meeting custome...

Waterloo, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.