Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$110K - $130K *

Drive operational excellence in regional Fulfillment operations, enhancing client experience and compliance. Collaborate with cross-functional teams to identify automation opportunities and improve sc...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Elevate campaign operations by ensuring structured project management, visibility, and integrity across the Consumer Experience ecosystem. Collaborate with cross-functional teams to streamline workflo...

Reposted yesterday

  •   Less than 5 years exp.  •   Food & Beverages

$110K - $130K *

Innovate scalable people processes to enhance global operations and employee relations. Lead new market integrations while ensuring compliance and automating core operations for efficiency, making a t...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Grow your career with a dynamic role overseeing operations across multiple restaurants. Collaborate with leadership to enhance performance, drive financial success, and ensure exceptional guest experi...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$98K - $149K *

Drive the evolution of customer payment experiences and cash application automation. Collaborate across Finance, Technology, and Data to enhance payment processes, ensuring efficiency, accuracy, and c...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $145K *

Transform your career by leading the design and deployment of a cutting-edge technology stack. Drive the modernization of Open Source Intelligence operations while ensuring platform reliability and fo...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$145K - $185K *

Transform the Faculty's administrative strategy and operations by providing executive leadership, aligning resources with academic priorities, and driving organizational change to enhance effectivenes...

London, ONIn-Person

Yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$88K - $105K *

Advance your career by supporting logistics strategies and coordinating material movement. Collaborate with teams to enhance project efficiency, ensure compliance, and resolve challenges, all while ma...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $219K *

Drive the vision for Samsara device installations, enhancing user experiences and ensuring rapid, accurate setups. Collaborate with cross-functional teams to optimize the install process, making impac...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Lead the charge in optimizing operational efficiency through data-driven insights and strategic planning. Manage a team of Business Analysts to enhance reporting solutions and support scalable growth...

6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Join a team that's driving operational excellence by leading Business Analysts to deliver data-driven insights and tools that enhance efficiency and scalability within Technology Services. Make a sign...

6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$111K - $159K *

Lead clinical operations in review of medical certifications for leave requests. Build and manage a dedicated team, standardize workflows, and ensure compliance while driving continuous improvements i...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Elevate operational excellence by managing planning, tracking, and delivery processes. Collaborate with teams to implement scalable solutions and enhance training programs, driving efficiency and inno...

Vancouver, BCIn-Person

4 days ago

  •   5 - 7 years exp.  •   Media

$132K - $139K *

Empower your career by managing comprehensive warehouse operations, ensuring safety, productivity, and customer satisfaction. Collaborate with teams to enhance processes and drive business growth whil...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Oversee daily operations for dedicated accounts, driving performance and team development. Lead hiring initiatives, ensure compliance, and enhance customer service solutions while managing financial p...

3 days ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Oversee daily operations for dedicated accounts, driving performance and compliance. Lead hiring and staff development initiatives while ensuring customer satisfaction and operational excellence acros...

3 days ago

  •   5 - 7 years exp.  •   Transportation

$80K - $90K *

Lead the charge in managing operations at a historic lodge, overseeing lodging, guest relations, and compliance. Drive sales and service excellence while fostering a safe, engaging environment that pr...

5 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$85K - $100K *

Manage diverse projects from inception to completion, ensuring client satisfaction and operational excellence while balancing budgets, schedules, and team dynamics in fast-paced environments...

Calgary, ABIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$125K - $188K *

Empower strategic initiatives across Global Account Management by leading projects that simplify complex processes, enhance operational efficiency, and drive measurable outcomes for partners and stake...

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $150K *

Champion the design and implementation of insurance product configurations, leading a team to enhance business processes and drive project success across multiple departments while fostering continuou...

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the charge in field service operations, managing a team of mechanics to enhance service quality and efficiency, while ensuring exceptional customer satisfaction and safety standards in a fast-pac...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$130K - $160K *

Transform elevator service operations by leading a dynamic team of mechanics, managing budgets and safety while partnering with sales teams to enhance customer satisfaction across the Anaheim and Sout...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$105K - $155K *

Optimize regional operations by managing 15-20 locations, driving efficiency and service quality through strategic process improvements and cross-functional collaboration, while ensuring a seamless cu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $166K *

Drive impactful business operations initiatives by leveraging analytical skills and AI tools to translate complex data into actionable insights, coordinating cross-functional teams to enhance performa...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Lead, coordinate, and enhance new equipment operations, ensuring high-quality project delivery and customer satisfaction. Drive team performance while fostering safety, efficiency, and effective commu...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.