Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$80K - $95K *

Oversee daily operations for dedicated accounts, driving performance and team development. Lead hiring initiatives, ensure compliance, and enhance customer service solutions while managing financial p...

3 days ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Oversee daily operations for dedicated accounts, driving performance and compliance. Lead hiring and staff development initiatives while ensuring customer satisfaction and operational excellence acros...

3 days ago

  •   5 - 7 years exp.  •   Transportation

$80K - $90K *

Lead the charge in managing operations at a historic lodge, overseeing lodging, guest relations, and compliance. Drive sales and service excellence while fostering a safe, engaging environment that pr...

5 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$85K - $100K *

Manage diverse projects from inception to completion, ensuring client satisfaction and operational excellence while balancing budgets, schedules, and team dynamics in fast-paced environments...

Calgary, ABIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$125K - $188K *

Empower strategic initiatives across Global Account Management by leading projects that simplify complex processes, enhance operational efficiency, and drive measurable outcomes for partners and stake...

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $150K *

Champion the design and implementation of insurance product configurations, leading a team to enhance business processes and drive project success across multiple departments while fostering continuou...

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the charge in field service operations, managing a team of mechanics to enhance service quality and efficiency, while ensuring exceptional customer satisfaction and safety standards in a fast-pac...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$130K - $160K *

Transform elevator service operations by leading a dynamic team of mechanics, managing budgets and safety while partnering with sales teams to enhance customer satisfaction across the Anaheim and Sout...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$105K - $155K *

Optimize regional operations by managing 15-20 locations, driving efficiency and service quality through strategic process improvements and cross-functional collaboration, while ensuring a seamless cu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $166K *

Drive impactful business operations initiatives by leveraging analytical skills and AI tools to translate complex data into actionable insights, coordinating cross-functional teams to enhance performa...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Lead, coordinate, and enhance new equipment operations, ensuring high-quality project delivery and customer satisfaction. Drive team performance while fostering safety, efficiency, and effective commu...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $115K *

Drive operational excellence by managing complex programs, collaborating across teams, and ensuring alignment with strategic goals to enhance efficiency and performance...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$109K - $153K *

Drive the commissioning and operational handoff of modular carbon capture systems. Lead a hands-on team to ensure safe, efficient operations while developing scalable processes for a growing fleet. Co...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Join a dynamic team to lead global warehouse projects while managing operations. Support key implementations and drive efficiency across our North American warehouse network. Transition to full-time o...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Champion project delivery by overseeing all phases of large-scale commercial construction, ensuring effective collaboration with stakeholders and adherence to safety and quality standards throughout t...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Manage all aspects of large-scale commercial construction projects, ensuring effective delivery from inception to commissioning. Collaborate with stakeholders to mitigate risks, enhance value, and mai...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Unlock potential by leading large-scale commercial construction projects from inception to commissioning. Collaborate with clients, contractors, and stakeholders to ensure successful project delivery...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$87K - $105K *

Shape the future of construction by leading complex projects, ensuring safety, managing budgets, and fostering strong relationships with stakeholders while driving team performance and project success...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$88K - $105K *

Drive your career with a dynamic role overseeing heavy construction projects. Manage teams, budgets, and schedules while ensuring safety and quality standards are met. Collaborate with stakeholders to...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$118K - $178K *

Join us to lead enterprise-wide transformation initiatives that enhance safety, quality, and efficiency. Drive the development of operational excellence frameworks while coaching leaders and optimizin...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $95K *

Optimize operational excellence by leading process improvements and cross-functional collaboration. Drive performance analysis and implement solutions to enhance customer outcomes and support frontlin...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $90K *

Transform operations by leading a high-performing team to deliver exceptional service, drive revenue growth, and foster a winning culture. Your leadership will shape the future of our branch and pave...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$75K - $90K *

Join a team that's shaping the future of pest control by leading a high-performing branch. Drive revenue growth, inspire your team, and ensure operational excellence while preparing for advanced leade...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$75K - $90K *

Transform operations by leading a high-performing team to deliver exceptional service, drive revenue growth, and foster a winning culture. Your leadership will shape the future of our branch and pave...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$75K - $90K *

Empower a high-performing team as you drive growth and operational excellence. Lead branch operations, inspire your team, and achieve financial goals while fostering a winning culture. This role is a...

1 week ago

  •   5 - 7 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.