Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$150K - $180K *

Lead strategic portfolio management and project delivery excellence, ensuring alignment with organizational priorities. Drive governance, resource management, and executive reporting to enhance accoun...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Advance operational excellence by leading legal operations initiatives, managing projects, and optimizing processes. Collaborate with cross-functional teams to enhance performance metrics, financial m...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $190K *

Collaborate with IT teams globally to enhance on-site support delivery, oversee operations, and drive performance improvements while managing stakeholder relationships and ensuring compliance with IT...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$126K - $165K *

Transform colour operations by leading a high-performing team of Colourists. Collaborate cross-functionally to ensure colour accuracy and timely delivery of samples while driving process improvements...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$153K - $207K *

Lead the charge in delivering complex AWS cloud solutions, bridging technical expertise with project leadership. Ensure alignment with business outcomes while managing risks and driving technical stra...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $115K *

Optimize marketing operations by driving strategy, execution, and innovation. Collaborate cross-functionally to enhance campaign performance, streamline processes, and leverage AI tools, ensuring impa...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in regional operations, driving strategic initiatives across multiple distribution centers. Oversee P&L, enhance safety, and optimize performance while fostering a culture of accountab...

3 days ago

  •   11 - 15 years exp.  •   Transportation

$85K - $110K *

Shape the future of executive operations by providing vital support to senior leadership. Manage complex calendars, coordinate meetings, and ensure seamless communication within a high-visibility envi...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$192K - $310K *

Lead the charge in designing and implementing innovative sales compensation programs that align with business goals. Collaborate with cross-functional teams to ensure compliance, drive performance, an...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $140K *

Join us to lead workplace operations and executive support, ensuring a seamless experience across facilities and services. Drive team performance, manage vendor relationships, and enhance employee eng...

Toronto, ONIn-Person

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$84K - $105K *

Oversee daily operations of the Communications department, ensuring compliance with contractual guidelines while managing personnel and enhancing communications systems to support live operations and...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$88K *

Join a team that's dedicated to enhancing security operations and compliance. Lead a dynamic SOC team, develop crisis management strategies, and ensure effective incident response across multiple loca...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Accelerate your career by driving operational excellence and strategic improvements. Collaborate with leadership and cross-functional teams to enhance customer experiences and optimize processes in a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$82K - $103K *

Join our team to manage daily operations, drive efficiency, and lead a dedicated workforce. You'll oversee warehousing, logistics, and customer service while ensuring safety and quality standards are...

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Transform operations by leading a dynamic team to enhance manufacturing efficiency, safety, and quality. Drive continuous improvement and ensure alignment with organizational goals while fostering a c...

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $115K *

Help us drive operational excellence by managing end-to-end order fulfillment and logistics for mission-critical infrastructure. Collaborate with cross-functional teams to ensure timely delivery while...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$100K - $110K *

Join us to lead strategic field operations and auction partnerships, overseeing a high-impact team and managing a $500M+ asset portfolio. Drive performance, enhance operational excellence, and foster...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$100K - $110K *

Optimize field operations and auction partnerships nationwide, leading a high-impact team to drive performance and scalability for a $500M+ asset portfolio. Balance financial accountability with peopl...

Carmel, INRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Unlock potential by building and scaling a comprehensive paid marketing program across multiple channels. Drive creative strategies, leverage AI for efficiency, and connect campaigns to the buyer jour...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion the delivery of complex healthcare facility projects, guiding teams from concept to occupancy. Leverage your expertise to ensure projects meet client objectives, budgets, and timelines while...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$88K - $105K *

Oversee and coordinate IT and organizational change projects across the Americas, ensuring alignment with global initiatives. Drive stakeholder engagement and manage project timelines, risks, and depe...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$88K - $105K *

Drive the charge in delivering impactful IT and organizational change projects across the Americas. Collaborate with global teams to ensure timely execution, effective communication, and alignment wit...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$90K - $110K *

Manage production schedules and resources to ensure timely delivery of custom and off-the-shelf products. Collaborate with cross-functional teams to optimize processes, enforce quality standards, and...

Burnaby, BCIn-Person

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$135K - $160K *

Champion the delivery of innovative data solutions, leading cross-functional teams to modernize platforms and drive AI integration. Ensure project success through effective management of scope, qualit...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Inspire delivery excellence by leading a diverse portfolio of 20+ Scrum teams across regions. Align engineering outcomes with client priorities, enhance AI adoption, and drive measurable value through...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.