Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$95K - $105K *

Lead operations to enhance productivity and ensure seamless logistics management. Supervise staff, optimize workflows, and uphold safety standards to achieve client satisfaction and operational goals...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Transportation

$95K - $105K *

Transform operations by leading a dynamic team in logistics management, ensuring efficient inbound and outbound processes, optimizing resources, and enhancing customer satisfaction while meeting perfo...

4 weeks ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Lead and develop a high-performing sales team to drive revenue growth, manage pipelines, and build strong client relationships. Collaborate with cross-functional partners to execute strategic sales in...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$115K *

Unlock potential by leading our logistics team to optimize warehouse operations, enhance customer satisfaction, and drive continuous improvement initiatives while fostering a positive work environment...

Yesterday

  •   5 - 7 years exp.  •   Transportation

$120K - $140K *

Shape the future of game development by leading technical program initiatives and fostering collaboration across multiple studios to enhance technology integration and project delivery in a dynamic en...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $150K *

Join a dynamic team to lead energy efficiency programs, manage cross-functional teams, and develop strategic plans that exceed client expectations while driving sustainability initiatives and fosterin...

Newark, NJRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $150K *

Elevate the impact of energy efficiency programs by leading cross-functional teams, managing budgets, and fostering client relationships to achieve ambitious goals and drive sustainable solutions...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Empower operational excellence by leading teams, optimizing processes, and driving strategic initiatives. Your leadership will enhance efficiency and foster collaboration, ensuring quality service del...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $180K *

Champion the enablement strategy for sales teams, enhancing onboarding, training, and tools. Drive productivity through data-driven insights while standardizing processes across markets to ensure prac...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$134K - $239K *

Lead the charge in operational excellence for construction projects, ensuring customer and employee satisfaction while driving profitability. Collaborate across teams to align business development eff...

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$88K - $98K *

Transform the resident experience by overseeing operations in supportive housing. Lead a dedicated team to ensure safety, compliance, and hospitality while fostering a welcoming community environment...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$119K - $159K *

Join a dynamic team as a Technical Operations Center Manager, driving 24/7 operational excellence and reliability across global infrastructure. Lead incident management, enhance service ownership, and...

3 days ago

  •   8 - 10 years exp.  •   Media

$110K - $130K *

Drive operational excellence by leading continuous improvement initiatives, optimizing processes, and enhancing safety, quality, and customer satisfaction across multiple business units to achieve mea...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$131K - $165K *

Join us as a Senior Manufacturing Operations Manager to lead operational excellence, drive continuous improvement, and ensure compliance in a regulated environment. Collaborate with cross-functional t...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Engage with customers to enhance service delivery, manage expectations, and ensure satisfaction. Collaborate across teams to execute service agreements, monitor performance, and drive continuous impro...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Join a team that's driving operational excellence in sales. As a strategic partner, you'll enhance forecasting accuracy, manage commission strategies, and streamline deal processes, ensuring our reven...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Join a dynamic team as a Senior Sales Operations Manager, driving sales forecasting, commission strategies, and operational excellence. Collaborate with leadership to enhance pipeline health and optim...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Optimize sales operations by driving forecasting accuracy and commission strategies. Collaborate with leadership to enhance pipeline management and operational efficiency, ensuring scalable growth and...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in optimizing sales operations by driving forecasting accuracy, commission strategies, and deal management. Collaborate with cross-functional teams to enhance revenue growth and operat...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Lead operational excellence by overseeing logistics and transportation activities, ensuring compliance, optimizing resources, and enhancing customer satisfaction while developing a high-performing tea...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Unlock potential by leading operations management in transportation and logistics. Oversee daily activities, ensure compliance, drive performance, and foster team development while enhancing customer...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$85K - $90K *

Lead operational excellence by managing distribution and transportation activities, optimizing performance, and fostering a high-performing team. Drive continuous improvement while ensuring compliance...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $150K *

Advance your career by leading Kilo Lab operations, ensuring compliance and efficiency in process development and scale-up. Collaborate with cross-functional teams to drive innovation and maintain hig...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive the successful implementation of Microsoft Dynamics 365 Finance and Operations across a multi-site environment, managing program execution, budget, and scheduling, while ensuring alignment with...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the execution of D365 F&O deployments across multiple sites, managing budgets, schedules, and stakeholder alignment to ensure successful ERP implementations and ongoing support for a growing orga...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.