Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$110K - $130K *

Lead the execution of complex client programs, ensuring timely delivery and budget adherence. Collaborate with cross-functional teams to drive accountability and clarity, while proactively managing ri...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Optimize financial operations by leading accounting activities, ensuring accurate reporting, and driving efficiency improvements. Collaborate with teams to support decision-making and maintain complia...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$136K - $196K *

Drive logistics optimization by leading process improvements and cross-functional initiatives. Collaborate with teams to enhance operational efficiency and implement best practices in a dynamic enviro...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$92K - $160K *

Join a dynamic team as a Senior Technical Program Manager, driving complex technology initiatives in the insurance sector. Collaborate across functions to enhance the New Business and Underwriting Pla...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$92K - $160K *

Accelerate progress at the intersection of technology and insurance by leading complex initiatives that enhance our New Business and Underwriting Platform. Collaborate with cross-functional teams to d...

Toronto, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $160K *

Champion operational excellence by managing project logistics, personnel, and contractor coordination. Ensure seamless communication and safety compliance to enhance performance in a complex, high-sta...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform fulfillment operations by leading teams, optimizing workflows, and driving continuous improvement. Collaborate cross-functionally to enhance productivity and quality while developing talent...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$89K - $102K *

Manage safety and compliance initiatives within the transportation sector, ensuring adherence to regulations and fostering a culture of safety. Collaborate with teams to conduct audits, training, and...

4 days ago

  •   Less than 5 years exp.  •   Transportation

$95K - $115K *

Innovate by building advanced detections and automation to enhance security operations. As a key member of the Information Security team, you'll design analytics rules and streamline workflows, ensuri...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Lead the charge in operational readiness activities, coordinating resources and teams to ensure a seamless transition from project execution to FPSO operations, while maintaining safety and efficiency...

St. John's, NLIn-Person

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Inspire customer success by owning the entire lifecycle for enterprise accounts. Drive onboarding, optimise cloud solutions, and nurture relationships to ensure long-term retention and revenue growth...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Shape the future of product execution by enhancing processes and frameworks. Collaborate across teams to drive operational excellence, improve visibility, and streamline product delivery for impactful...

CanadaRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$115K - $172K *

Transform regional linehaul operations by driving performance, optimizing costs, and ensuring service reliability. Lead cross-functional teams to enhance network stability and execute strategic initia...

Yesterday

  •   8 - 10 years exp.  •   Transportation

$80K - $90K *

Transform school operations by overseeing administrative functions, managing inventory, and supporting student recruitment. Collaborate with staff to enhance systems and processes, ensuring a welcomin...

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $90K *

Lead operational excellence by managing systems, supporting recruitment, and enhancing school culture. Collaborate with staff to streamline processes and ensure a welcoming environment, all while driv...

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Advance clinical operations by managing staff and programs, ensuring effective service delivery and compliance. Collaborate with leadership to enhance health initiatives and drive growth in clinical r...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Deliver strategic leadership and operational excellence to drive site performance, enhance customer satisfaction, and foster a high-performance culture while managing a diverse team and overseeing P&L...

Reposted 4 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $150K *

Lead global partnerships in autonomous mobility by coordinating execution across markets, driving performance metrics, and ensuring alignment with operational standards and timelines for successful ou...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Lead operational excellence in market logistics, ensuring fleet performance, safety compliance, and scalable growth. Collaborate with multidisciplinary teams to optimize depot operations and drive eff...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$86K - $111K *

Join a dynamic team to oversee healthcare regulatory compliance and optimize facilities management. Drive continuous improvement in safety, efficiency, and service delivery while managing complex syst...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $100K *

Drive your career with a leadership role overseeing operations of convenience stores and travel plazas. Lead teams, develop business plans, and implement strategies to maximize sales while ensuring co...

4 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$67K - $94K *

Lead the charge in operational excellence by managing logistics and events, ensuring seamless execution across projects. Collaborate with teams to create meaningful experiences that foster community a...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Champion operational excellence by leading a dynamic team in a fast-paced service center. Drive compliance, manage P&L, and collaborate across departments to ensure customer satisfaction and safety in...

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $145K *

Elevate finance operations by leading the NetSuite implementation and transformation. Drive cross-functional collaboration, data governance, and process design to ensure a scalable finance technology...

Yesterday

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Drive operational excellence as you manage tech stacks and workflows, delivering data-driven insights and aligning cross-functional teams for revenue growth and partner success...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.