Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$150K - $165K *

Manage and optimize Oracle WMS and DC systems, ensuring seamless integration and support. Lead enhancements, monitor KPIs, and drive process improvements to enhance operational efficiency and service...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $165K *

Lead the charge in optimizing Oracle WMS and DC systems, ensuring seamless integration and support. Drive efficiency, enhance processes, and monitor KPIs to align with operational needs while collabor...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $165K *

Champion the optimization and support of Oracle WMS and DC systems, ensuring seamless integration and operational efficiency. Lead initiatives to enhance processes, monitor KPIs, and drive user suppor...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Create and manage operational frameworks for partner operations, driving analytics, governance, and revenue growth. Collaborate with leadership to establish processes from the ground up, ensuring oper...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in shaping operational data services strategy and governance. Oversee data integration and platform operations, ensuring reliable, accessible data supports business processes and enhan...

Calgary, ABIn-Person

Reposted 1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$88K - $105K *

Transform plant operations by leading teams, driving safety, and optimizing performance to achieve business goals. Utilize data analysis for strategic decision-making and foster a culture of continuou...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $135K *

Support HR operations by managing performance programs, HRIS, and talent acquisition. Collaborate with leaders to enhance engagement and compliance while developing resources for franchise owners. Dri...

Today

  •   5 - 7 years exp.  •   Healthcare

$136K - $181K *

Join a team that's committed to leading safe, efficient operations across multiple sites, driving production and quality targets while ensuring compliance and fostering a strong safety culture in the...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Empower operational excellence by leading multiple sites with a focus on safety, compliance, and continuous improvement. Drive team development, manage budgets, and implement initiatives to enhance pr...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Lead a global engineering team to transform data protection services, driving innovative solutions and managing backup infrastructure. Collaborate across diverse technology areas to enhance security a...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive a global engineering team in transforming data protection services, overseeing backup solutions, vendor management, and budget planning to enhance security and operational effectiveness across m...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$112K - $132K *

Elevate your career by providing expert analysis and management of military operations. Leverage your extensive experience to drive strategic planning, coordination, and execution, ensuring operationa...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$85K - $96K *

Elevate operational efficiency by supervising daily transit activities, managing staff, and ensuring compliance with safety regulations while optimizing service delivery and budget management...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$135K - $160K *

Drive strategic initiatives in GTM Operations, enhancing analytics and processes for Sales and Post-Sales teams. Collaborate cross-functionally to optimize revenue growth and manage key projects from...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$106K - $146K *

Join a team that's dedicated to excellence in elevator maintenance operations. Lead field mechanics, ensure safety, and drive high-quality service across San Francisco and the Peninsula while fosterin...

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $120K *

Lead the charge in managing agency operations, overseeing staff and processes while ensuring exceptional service delivery across Personal and Commercial Lines. Collaborate with leadership to drive age...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Drive revenue growth by expanding customer relationships and developing new business opportunities. Collaborate with stakeholders to ensure exceptional customer experiences while managing sales foreca...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Advance operational excellence by leading a dynamic team to optimize production, enhance efficiency, and ensure compliance in a fast-paced manufacturing environment. Drive continuous improvement initi...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$127K - $170K *

Accelerate progress at the forefront of technology, collaborating with dynamic teams to drive innovative solutions and enhance operational efficiency across diverse projects and stakeholders...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Drive security excellence by overseeing SAP disciplines, collaborating with government and industry partners, and ensuring compliance with personnel security policies to protect critical DoD programs...

4 days ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Join a team that's committed to safety and operational excellence. Lead multiple sites, develop leadership teams, manage budgets, and drive continuous improvement initiatives to enhance productivity a...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $115K *

Accelerate business growth by identifying new clients and nurturing existing accounts. Collaborate with teams to develop strategic sales plans, deliver compelling proposals, and drive successful negot...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$95K - $120K *

Join a dynamic team as you drive business growth through strategic client engagement, innovative proposals, and effective relationship management in the Manufacturing and Distribution sector. Shape th...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$95K - $120K *

Drive business growth by developing strategic sales plans, networking, and managing client relationships. Collaborate with teams to deliver tailored solutions and ensure successful transitions, while...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$95K - $120K *

Accelerate progress at our organization by driving business growth through strategic client engagement, innovative proposals, and effective relationship management in the Manufacturing and Distributio...

2 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.