Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$130K - $150K *

Drive impactful research operations by advising on recruitment strategies, coordinating with vendors, and ensuring compliance. Collaborate across teams to enhance participant engagement and streamline...

Yesterday

  •   5 - 7 years exp.  •   Staffing

$160K - $175K *

Join us to lead the evolution of customer billing and payment experiences, driving product ownership and technical solutions across digital platforms. Collaborate with cross-functional teams to optimi...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$160K - $175K *

Drive the evolution of customer billing and payment experiences across digital platforms. Collaborate with cross-functional teams to optimize secure, scalable solutions that enhance acquisition, reten...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$106K *

Unlock potential by managing daily operations, optimizing processes, and leading teams to achieve productivity and service goals while ensuring compliance with safety and quality standards...

3 days ago

  •   Less than 5 years exp.  •   Transportation

$106K *

Elevate your career by managing daily operations, optimizing processes, and leading a team to achieve performance goals while ensuring safety and quality standards are met in a dynamic environment...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$120K *

Empower team success by managing emergency response operations, workforce scheduling, and payroll administration. Ensure operational readiness while maintaining accurate records and coordinating staff...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$95K - $105K *

Elevate operations by overseeing transportation and logistics, ensuring efficiency and compliance while collaborating with internal teams and external partners to optimize processes and drive profitab...

Today

  •   5 - 7 years exp.  •   Transportation

$95K - $105K *

Optimize transportation and logistics operations by overseeing daily activities, collaborating with internal and external partners, and implementing strategies to enhance efficiency and profitability...

Yesterday

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Champion operational excellence by leading distribution center activities, enhancing performance, and driving continuous improvement across safety, quality, and team engagement to achieve strategic go...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Lead the charge in managing a dynamic team, driving operational excellence and performance while fostering a culture of continuous improvement and strategic development within a fast-paced environment...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Champion operational excellence by transforming data into actionable insights, leading cross-functional projects, and driving process improvements to enhance performance and scalability in a dynamic e...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Transform operations by leading a dedicated team, ensuring compliance, driving process improvements, and enhancing client relations while managing daily activities and performance metrics for optimal...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$95K - $115K *

Champion operational excellence by leading multi-departmental teams in healthcare services. Drive strategic initiatives, optimize performance, and ensure compliance while enhancing patient satisfactio...

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$95K - $115K *

Unlock potential by leading multi-departmental operations in healthcare, ensuring excellence in service delivery, compliance, and performance optimization across Durable Medical Equipment and respirat...

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$136K - $187K *

Transform creative operations by optimizing workflows and enhancing collaboration across marketing teams. Drive high-volume asset delivery while maintaining brand standards and leveraging project mana...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$152K - $209K *

Transform creative operations by leading high-velocity marketing initiatives. Collaborate with cross-functional teams to optimize workflows, ensuring timely delivery of high-quality assets while drivi...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $155K *

Transform your career by driving strategic sales operations initiatives. Collaborate with cross-functional teams to enhance forecasting, territory design, and sales processes, ensuring scalable growth...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $140K *

Unlock potential by leading operations initiatives, driving market launches, and managing appeals filing. Collaborate closely with leadership to shape product requirements and tackle complex challenge...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Champion the daily operations of new satellite production factories, managing schedules, logistics, and training teams to ensure seamless deployment and execution across multiple sites in a fast-paced...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $160K *

Empower a dynamic team to enhance operational excellence, drive continuous improvement, and achieve strategic goals in safety, quality, and productivity while fostering a culture of trust and collabor...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Transform sales operations by partnering with leadership to enhance pipeline execution, optimize performance, and drive revenue growth across North America. Leverage data insights to support strategic...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$88K - $105K *

Drive excellence in technical service operations by leading a dynamic team, managing P&L, ensuring regulatory compliance, and promoting safety while optimizing service center performance in a fast-pac...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Optimize commercial strategies for large-scale power generation projects, overseeing bid development, contract negotiations, and risk management. Collaborate with stakeholders to ensure alignment with...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$95K - $120K *

Transform logistics operations by overseeing daily activities, enhancing efficiency, and fostering collaboration with internal teams and external partners to drive success in transportation and logist...

3 days ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Transform building operations by leading a dedicated team to ensure exceptional maintenance and customer satisfaction across extensive mixed-use facilities while promoting safety and efficiency...

Edmonton, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.