Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.
A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.
Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.
Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.
Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.
Senior Program Manager, Workplace Operations
$156K - $193K *
Unlock potential by leading global cross-functional programs in Workplace Operations. Drive improvements and implement processes that enhance team effectiveness and elevate employee experiences across...
Reposted 4 weeks ago
Manager, Operational Solutions Design
$80K - $95K *
Drive innovative logistics solutions by transforming client data into actionable pricing and network designs. Collaborate with operations to ensure seamless execution and profitability, empowering a f...
1 week ago
$110K - $130K *
Drive operational excellence as you lead a dynamic team in a customer support environment, guiding service delivery and enhancing user experience while fostering teamwork and innovation in IT service...
Reposted 1 week ago
$110K - $130K *
Lead and optimize operations by fostering a safety-first culture, managing resources, and enhancing team performance to meet business goals and customer expectations effectively...
1 week ago
Senior Product Support Manager, Support Operations
$174K - $207K *
Transform user experiences by leading product support operations, enhancing service delivery through data-driven insights and cross-functional collaboration, while managing large-scale projects to imp...
3 weeks ago
$80K - $90K *
Inspire a vibrant dining experience by leading operations, ensuring guest satisfaction, and fostering a passionate team. Drive excellence in service and food quality while maintaining a clean and safe...
1 week ago
$80K - $90K *
Join a dynamic team to lead operations in a vibrant bar and casual dining setting. Drive exceptional guest experiences while managing staff, ensuring quality standards, and fostering a culture of hosp...
1 week ago
$95K - $115K *
Drive operational excellence by leading multi-process manufacturing teams, ensuring safety, quality, and efficiency while fostering a culture of continuous improvement and talent development in a dyna...
1 week ago
Senior Customer Success Manager
$100K - $110K *
Reimagine customer success by managing enterprise relationships, driving platform adoption, and ensuring renewals. Collaborate cross-functionally to identify risks and opportunities, while advocating...
Reposted 2 weeks ago
$110K - $130K *
Unlock operational excellence as you lead cross-functional teams to deliver high-quality, complex solutions for defense customers. Drive improvements in safety, quality, and efficiency while mentoring...
Reposted 4 weeks ago
Senior Manager, Business Operations
$110K - $130K *
Unlock your potential by driving strategic initiatives and operational excellence. Collaborate with leadership to build financial models and manage cross-functional projects, ensuring timely execution...
Yesterday
$95K - $115K *
Optimize warehouse operations by leading a diverse team to enhance productivity, safety, and service excellence. Drive continuous improvement through technology and strong partnerships, ensuring a wor...
3 weeks ago
$130K - $160K *
Elevate your career by managing yard operations, optimizing logistics, and leading a dynamic team. Drive efficiency, ensure safety compliance, and enhance customer satisfaction while supporting busine...
1 week ago
$85K - $87K *
Transform operations in a dynamic Ecommerce Distribution Center by leading teams, enhancing productivity, and implementing effective training programs. Drive continuous improvement while ensuring seam...
Today
Senior Manager of Service - Capital Equipment
$110K - $130K *
Take ownership of global service operations, ensuring customer satisfaction and machine performance while leading a multidisciplinary team and driving strategic initiatives for operational efficiency...
1 week ago
Supervisor, Manufacturing Operations Management
$86K - $129K *
Transform production operations by leading teams to achieve efficiency, quality, and safety. Collaborate cross-functionally to enhance processes while fostering a culture of continuous improvement and...
1 week ago
$190K - $230K *
Join a team that's transforming enterprise billing and accounts receivable. You'll build processes and systems from the ground up, ensuring timely invoicing and cash flow while collaborating with sale...
2 weeks ago
$140K - $160K *
Reimagine operational excellence by driving process improvements and data analytics across Managed and Professional Services. Collaborate with cross-functional teams to enhance workflows, implement AI...
1 week ago
$100K - $120K *
Shape the operational experience for enterprise clients by proactively managing immigration processes, coordinating across teams, and driving efficiency improvements that impact hundreds of clients an...
3 weeks ago
$82K *
Pioneer exceptional dining experiences by managing front-of-house operations, ensuring guest satisfaction, and leading a dedicated team. Drive service excellence and operational efficiency in a vibran...
1 week ago
$82K *
Join a dynamic team as you manage front-of-house operations, ensuring exceptional guest experiences and satisfaction. Oversee staffing, training, and compliance while fostering a positive atmosphere i...
1 week ago
$94K - $130K *
Join our team to lead the planning and execution of wireless network projects, ensuring timely and budget-compliant delivery. Collaborate with stakeholders and manage cross-functional teams to drive s...
1 week ago
$100K - $110K *
Optimize transportation and logistics operations by overseeing daily activities, collaborating with internal and external partners, and implementing strategies to enhance efficiency and profitability...
Yesterday
Senior Product Manager RLD Intelligence
$120K - $145K *
Transform the RLD360 platform by defining user experiences and translating data capabilities into AI-driven products that enhance safety and compliance, while identifying new market opportunities and...
Reposted 4 days ago
Operations Design Enablement Manager
$100K - $120K *
Shape the future of operations by leading cross-functional teams to enhance technology processes, drive strategic planning, and optimize vendor management for scalable solutions that meet business goa...
1 week ago
What does a Director of Retail Operations do?
A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.
What qualifications are typically required for Director, Retail Operations jobs?
Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.
How much do Director of Retail Operations jobs pay?
Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.
Where can I find Director, Retail Operations jobs?
Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.
What career paths can lead to a Director of Retail Operations role?
Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.