Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$135K - $227K *

Shape security operations by monitoring incidents, leading investigations, and enhancing workflows with a global team committed to protecting critical infrastructure and ensuring a safe work environme...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $177K *

Lead and develop a distributed team of Project Coordinators, enhancing operational health and governance across complex automation deployments while driving continuous improvement and collaboration wi...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $130K *

Empower safety by ensuring effective HSSE practices, managing risks, responding to incidents, and driving continuous improvement through Lean methodologies in a dynamic terminal environment...

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$182K - $263K *

Drive simulation operations by leading a hybrid team to execute high-quality tests, establish evaluation metrics, and enhance processes using AI for improved operational performance across virtual tes...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$165K - $242K *

Unlock potential by leading multi-site manufacturing operations, streamlining processes, and driving strategic initiatives to enhance efficiency and profitability across the Low Voltage Assemblies pro...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in managing a large-scale FHWA communications program, ensuring effective contract leadership, quality management, and stakeholder engagement across a multidisciplinary team to deliver...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$149K - $214K *

Unlock potential by managing strategic transformation programs across operations and supply chain. Drive process improvements, enhance collaboration, and support technology deployment to optimize busi...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$155K - $170K *

Elevate your career by leading regional learning operations across the Americas and EMEA. Drive operational excellence, optimize processes, and enhance learning experiences while collaborating with di...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$155K - $170K *

Elevate your career by leading regional learning operations across the Americas and EMEA. Drive operational excellence, optimize processes, and enhance learning experiences while collaborating with di...

Farmington, CTRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$93K - $128K *

Shape the future of operations by transforming complex data into actionable insights, collaborating with cross-functional teams to enhance planning processes and drive strategic decision-making across...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$78K - $128K *

Shape the future of order management by driving efficient processes, fostering cross-functional collaboration, and ensuring timely product delivery while managing key relationships with external partn...

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $150K *

Elevate treasury operations by managing a dynamic team, optimizing global liquidity, and enhancing payment solutions. Collaborate across business units to improve cash management and forecasting, driv...

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $150K *

Elevate treasury operations by managing cash flow, optimizing liquidity, and enhancing forecasting methodologies. Collaborate with business units to implement efficient payment solutions and improve t...

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive impactful sales strategies by analyzing data and trends, collaborating with leadership, and delivering actionable insights to enhance decision-making across recurring revenue and advertising sec...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Transform your career by leading operational excellence for top AI clients. Drive service delivery, manage critical escalations, and optimize processes to enhance service quality and efficiency, contr...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Champion operational excellence by optimizing service delivery for top AI clients. Drive strategic growth through effective stakeholder management, incident resolution, and continuous improvement, ens...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in optimizing service delivery for top-tier AI clients. Drive operational excellence, manage critical escalations, and enhance service quality through data-driven insights and strategi...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Shape the future of service delivery by optimizing processes and enhancing customer relationships. Lead operational excellence for AI clients, driving transparency and continuous improvement while man...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Drive commercial excellence by managing product launches and optimizing sales processes while collaborating cross-functionally. This role supports strategic planning and execution for the incontinence...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$138K - $165K *

Drive supply chain excellence by managing complex hardware sourcing strategies, ensuring component continuity, and collaborating across teams to optimize production timelines and supplier performance...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $155K *

Champion supply chain excellence by driving end-to-end execution for complex hardware programs, ensuring supplier engagement, risk mitigation, and alignment with product development across global init...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $130K *

Elevate your career as a key player in Sales Operations, driving commercial success through data insights, proposal management, and technology enablement. Collaborate with global teams to enhance perf...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Lead HR operations to enhance employee relations and recruiting strategies. Collaborate with leadership to ensure compliance and operational excellence while fostering a positive workplace culture and...

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$151K - $226K *

Elevate platform operations by leading a team to enhance ServiceNow capabilities, ensuring operational excellence and driving user adoption across engineering and business teams while managing strateg...

3 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$133K - $183K *

Join a team that's redefining People Operations by leading global strategies and scalable programs. Drive employee lifecycle enhancements, optimize service delivery, and foster a high-performing cultu...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.