Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

1,000+

Director, Retail Operations Jobs

Average Salary: $105,395

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Top companies hiring for Director, Retail Operations

Amazon WSP BDO USA, LLP Accenture Baker Tilly Aramark McKinstry ABM Industries - Guidant Global Linesight Uber Turner & Townsend AECOM Otis Worldwide Corporation DHL Group Oracle Corporation

Top similar job titles to Director, Retail Operations

Operations Manager jobs Senior Operations Manager jobs Project Manager jobs Senior Program Manager jobs Regional Manager jobs Senior Project Manager jobs Business Operations Manager jobs Sales Operations Manager jobs Senior Supply Chain Manager jobs Marketing Operations Manager jobs Security Operations Manager jobs Senior Construction Manager jobs Program Manager jobs General Manager jobs Operational Excellence Manager jobs

Top cities hiring for Director, Retail Operations

New York, NY jobs San Francisco, CA jobs Chicago, IL jobs Los Angeles, CA jobs Dallas, TX jobs Houston, TX jobs Atlanta, GA jobs Toronto, ON jobs Seattle, WA jobs Austin, TX jobs

Frequently Asked Questions (FAQ)

What does a Director of Retail Operations do?
A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.
What qualifications are typically required for Director, Retail Operations jobs?
Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.
How much do Director of Retail Operations jobs pay?
Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.
Where can I find Director, Retail Operations jobs?
Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.
What career paths can lead to a Director of Retail Operations role?
Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.