Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$80K - $90K *

Pioneer an exciting corporate dining experience by leading operations, enhancing culinary standards, and ensuring exceptional service delivery while fostering employee engagement and satisfaction. Lev...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$133K - $200K *

Join us to lead field service operations across the Northwest, driving customer satisfaction and team development. You'll manage a skilled team, enhance service delivery, and ensure operational excell...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in developing and enhancing AI-powered support workflows, ensuring optimal member and provider experiences. Collaborate across teams to analyze performance, troubleshoot issues, and im...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$107K - $204K *

Shape the future of manufacturing strategy by leading cross-functional teams to drive product development and execution for complex defense programs, ensuring alignment with operational goals and read...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $187K *

Lead the charge in optimizing manufacturing operations, driving performance across Safety, Quality, Delivery, Inventory, and Productivity. Collaborate with cross-functional teams to enhance operationa...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Lead the charge in optimizing manufacturing operations, driving performance across Safety, Quality, Delivery, Inventory, and Productivity. Develop teams, implement continuous improvement initiatives...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$77K - $106K *

Join a team that's committed to optimizing environmental operations while ensuring safety, compliance, and efficiency at our landfill facility. Lead daily activities and support a collaborative workfo...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Lead the charge in optimizing operational activities within the DHMS program, ensuring compliance and driving continuous improvement. Collaborate with stakeholders to implement effective strategies an...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Drive operational excellence by overseeing engine assembly processes, ensuring safety, quality, and efficiency. Lead cross-functional teams to optimize production workflows and achieve strategic objec...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$108K - $130K *

Lead the charge in engineering operational excellence by optimizing project planning, enhancing digital systems, and fostering continuous improvement across teams to drive timely execution and superio...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$115K - $125K *

Oversee daily warehouse and field operations, ensuring efficiency, safety, and quality. Manage staffing, enforce compliance, and drive productivity improvements while supporting team development and o...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$95K - $110K *

Innovate and drive operational excellence in property management. Collaborate with leadership to enhance processes, manage projects, and ensure accountability across teams. Bring energy and ownership...

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$125K - $130K *

Grow your career with a transformative operations leadership role focused on scaling packaging and kitting operations while enhancing quality and delivery. Lead a dedicated team to drive meaningful ch...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$125K - $130K *

Lead our operations team to scale packaging and kitting from $5M to $10M, enhancing quality and delivery. Drive continuous improvement and optimize our ERP system while fostering meaningful work exper...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$125K - $130K *

Transform operations by scaling packaging from $5M to $10M while enhancing quality and delivery. Lead a dedicated team, optimize ERP systems, and create meaningful work experiences for individuals wit...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Join a team that's driving operational excellence in security management. Oversee daily operations, ensure compliance, and lead strategic initiatives within a high-stakes environment, supporting criti...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$84K - $130K *

Lead the charge in enhancing client service across your region. Drive profitability, retention, and satisfaction through effective team management, data analysis, and strategic partnerships. Foster a...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$90K - $110K *

Lead a dynamic team in a fast-paced 3PL environment, driving operational excellence and customer satisfaction. Oversee multi-client operations, enhance processes, and foster a collaborative culture to...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Champion operational excellence by leading daily production activities, optimizing resources, and ensuring compliance in a dynamic aerospace environment. Drive team development and continuous improvem...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $115K *

Lead the charge in optimizing warehouse operations across multiple sites, ensuring efficiency, quality management, and P&L accountability while fostering a high-performing team and scalable processes...

Yesterday

  •   5 - 7 years exp.  •   Transportation

$194K - $270K *

Shape the future of our strategic initiatives by leading high-impact projects that drive innovation and collaboration across teams. Partner closely with executive leadership to deliver measurable resu...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$136K - $171K *

Drive strategic sales operations initiatives to enhance efficiency, optimize processes, and support predictable growth, enabling a global sales organization to thrive in a dynamic, data-driven environ...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Help us drive operational excellence by leading maintenance strategies, managing resources, and ensuring compliance. You'll foster team development and enhance customer satisfaction while overseeing d...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Drive operational excellence by overseeing last mile delivery services, managing teams, and fostering customer relationships to enhance satisfaction and efficiency across multiple regions...

Mississauga, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$127K - $227K *

Shape the future of freight and logistics by leading state and regional planning efforts. Collaborate with multidisciplinary teams to develop clear, impactful documents that drive decision-making for...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.