Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$120K - $145K *

Accelerate progress at our Customer Success team by leading strategy, planning, and operations. Drive cross-functional collaboration and optimize workflows to enhance customer experiences while scalin...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock potential by leading the Order to Cash function, transforming processes for global scalability. Collaborate with cross-functional teams to ensure accuracy and compliance in invoicing, while dri...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $155K *

Transform operational excellence at our manufacturing facility by leading dynamic teams, fostering a culture of trust, and driving continuous improvement initiatives to achieve superlative results acr...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$115K - $160K *

Champion program excellence by leading complex, multi-team initiatives from inception to delivery. Drive alignment, manage risks, and leverage data to enhance operations while mentoring others in effe...

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$77K - $100K *

Transform food service operations by leading a dynamic team, ensuring exceptional client satisfaction and operational excellence in a high-profile corporate environment. Drive strategic initiatives an...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$77K - $100K *

Elevate food service operations by leading a dynamic team, ensuring exceptional client satisfaction and operational excellence in a high-profile corporate environment. Drive strategic initiatives and...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$70K - $91K *

Lead the charge in enhancing food service operations, driving performance, and ensuring client satisfaction through effective team leadership and strategic execution in a high-volume environment...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Join a team that's shaping the future of event management by overseeing field operations, ensuring quality execution across multiple job sites, and leading diverse teams to optimal performance and saf...

1 month ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$95K - $115K *

Join us to drive operational excellence across our fulfillment network. As an Operations Manager, you'll coach and develop leaders, enhance processes, and implement continuous improvement initiatives...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$90K - $110K *

Lead the charge in managing national account operations to ensure top-tier facility maintenance services, driving team performance and customer satisfaction while overseeing financial objectives acros...

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$115K - $120K *

Lead the charge in driving operational excellence and strategic enablement across global Inside Sales teams, enhancing commercial effectiveness and delivering exceptional client value through innovati...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Elevate your career by leading marketing operations, optimizing processes, and driving growth through data analysis. Collaborate with cross-functional teams to enhance performance and ensure effective...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Drive operational excellence as you lead high-pressure die casting initiatives, ensuring safe, efficient, and cost-effective production. Collaborate across teams to establish readiness and manage dail...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $90K *

Transform operational excellence by leading a team in a fast-paced fulfillment center, ensuring safety, quality, and productivity while meeting critical delivery timelines and driving continuous impro...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$115K - $201K *

Lead the charge in transforming Service Operations through strategic oversight, leveraging data-driven insights to optimize performance and drive continuous improvement in a high-volume, fast-paced en...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$109K - $183K *

Join a team that's driving innovation in product operations. You'll manage program initiatives, streamline processes, and enhance portfolio reporting while collaborating with cross-functional teams to...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$131K - $175K *

Manage complex technology initiatives across IT, enhancing program delivery and maturing the PMO. Collaborate with leadership to drive strategic projects, ensuring alignment and efficiency in executio...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Lead the charge in optimizing large-scale operations, ensuring safety, efficiency, and exceptional customer relations while driving team development and continuous improvement initiatives across multi...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $150K *

Champion sales excellence by driving insights and strategies that enhance operational efficiency. Collaborate cross-functionally to optimize sales processes and metrics, ensuring data-driven decisions...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $130K *

Join a team that's dedicated to managing financial operations for defense programs. This role involves budget preparation, analysis, and reporting, ensuring compliance and accuracy in financial docume...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$85K - $90K *

Join a dynamic team to oversee logistics operations, ensuring efficiency, compliance, and customer satisfaction. Lead a diverse workforce, manage P&L, and drive safety initiatives while collaborating...

4 days ago

  •   Less than 5 years exp.  •   Transportation

$131K - $145K *

Lead the charge in shaping strategy and driving growth for key US markets. Utilize data to diagnose challenges, optimize performance, and influence cross-functional teams to deliver impactful results...

4 days ago

  •   Less than 5 years exp.  •   Transportation

$131K - $145K *

Transform marketplace strategies by leading cross-functional teams to drive growth, profitability, and customer experience. Utilize data-driven insights to shape product offerings and optimize perform...

4 days ago

  •   Less than 5 years exp.  •   Transportation

$131K - $145K *

Shape the future of core operations by leading strategy and growth initiatives across US markets. Drive data-informed decisions, optimize product offerings, and collaborate with cross-functional teams...

4 days ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Champion operational excellence by leading logistics activities, enhancing productivity, and implementing strategic improvements to ensure seamless delivery and customer satisfaction in a dynamic envi...

Today

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.