Director, Retail Operations Jobs

Explore Director, Retail Operations opportunities for experienced leaders ready to shape how retail businesses perform. These senior roles oversee store operations, develop operational strategy, and help deliver consistent customer experiences across locations. Ladders features vetted professional jobs with salaries of $100,000 or more, helping you find leadership opportunities that match your experience and goals.

What Does a Director of Retail Operations Do?

A Director of Retail Operations translates business goals into effective, scalable practices across stores or retail channels. Responsibilities may include setting operating standards, monitoring sales and service performance, managing budgets, improving processes, and partnering with leaders in merchandising, finance, human resources, and supply chain. Depending on the organization, the role may oversee regional teams, multiple brands, or a nationwide store network.

Skills and Experience Employers Look For

Employers commonly seek extensive retail leadership experience, a record of improving business results, and the ability to lead managers across locations. Useful strengths include strategic planning, financial and sales analysis, workforce development, change management, inventory and labor planning, and customer experience improvement. Clear communication and sound decision-making help directors align teams and execute priorities.

Career Opportunities and Compensation

Director-level retail operations roles can be found with retailers across industries, including specialty, grocery, fashion, consumer goods, and omnichannel commerce. Compensation varies by employer, location, company size, and scope of responsibility. Browse Ladders for vetted Director, Retail Operations jobs paying $100,000 or more and compare opportunities based on leadership scope, business needs, and growth potential.

Find Your Next Retail Leadership Role

Use your search to focus on the industries, locations, and operating models that fit your background. Review each job description for team size, travel expectations, reporting structure, and performance priorities. Create or update your Ladders profile to discover senior retail operations opportunities aligned with your experience.

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$130K - $140K *

Champion data management excellence by leading clinical studies, ensuring quality deliverables, and mentoring junior staff. Collaborate with sponsors to meet project timelines and optimize processes f...

Toronto, ONRemote

Reposted today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a team that's driving business growth by developing strong pipelines and relationships with key decision-makers in the education and corporate sectors. Leverage your expertise to expand market pr...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Elevate clinical operations by leading teams in scheduling, coordination, and workforce planning. Drive performance through data insights while ensuring efficient processes and resource management as...

Addison, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $130K *

Join a team that's driving strategic technology initiatives across business domains. As a Program Manager, you'll align projects with objectives, manage interdependencies, and ensure successful delive...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$125K - $211K *

Join our dynamic team as you lead new product launches in hardware manufacturing. Oversee cross-functional collaborations, manage operational risks, and drive high-quality production strategies that s...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Empower People Operations by optimizing processes across the employee lifecycle. Collaborate cross-functionally to enhance efficiency, drive improvements, and maintain high-quality HR services while s...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leading complex enterprise restaurant implementations. Drive successful migrations to a digital ordering platform while serving as a trusted advisor. Shape the future of onboarding...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$109K - $141K *

Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...

CanadaRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of cybersecurity by leading red team operations, conducting adversary emulation, and enhancing security across mission-critical environments. Collaborate with experts to identify vuln...

RemoteRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$145K - $220K *

Join a team that's shaping the future of AI by leading enterprise sales for innovative AI solutions. Engage with top security and AI leaders to drive impactful evaluations and foster long-term partner...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Innovate solutions as a Sr. Solutions Architect, leveraging expertise in warehouse automation and mobile robotics to design tailored systems, engage clients, and collaborate with cross-functional team...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$185K - $195K *

Reimagine SOX compliance by leading business process assessments, integrating controls, and collaborating with cross-functional teams to enhance financial transparency and accountability in reporting...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Lead the charge in managing workplace design and construction projects, ensuring operational readiness and accountability across multiple sites while optimizing budgets and vendor performance for succ...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$97K - $190K *

Champion strategic sourcing in Design & Construction, leading procurement initiatives to optimize value and drive cost savings. Collaborate with stakeholders to enhance supplier relationships and ensu...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$109K - $151K *

Pioneer strategies in Amazon marketplace for diverse beauty brands, driving growth and optimizing performance. Lead and develop teams while managing P&L, fostering collaboration, and enhancing brand v...

RemoteRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$105K - $125K *

Join a team that's dedicated to leading impactful projects in a dynamic environment. As a Project Manager, you'll coordinate efforts across multidisciplinary teams, ensuring alignment and delivering h...

Washington DC, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$140K - $170K *

Unlock the potential of our product as a Senior Product Manager, driving outcomes that deliver real value to customers and the business. Collaborate closely with design and engineering to shape soluti...

Rapid City, SDRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Champion high-impact cloud initiatives by leading cross-functional teams to ensure compliance, security, and customer trust. Drive product strategy for updates and communications while managing comple...

Teaneck, NJRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $135K *

Transform the insurance landscape by leading product innovation and development initiatives, enhancing personal Property products to meet member needs and drive profitable growth while ensuring market...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $195K *

Join a team that's driving pricing strategy and revenue insights across the vaccine portfolio. This role involves analytical frameworks to support decision-making, evaluate pricing, and enhance market...

Durham, NCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive the creative vision as a Senior Manager of Visual Design, leading a talented team to elevate our brand's visual identity across multiple channels while ensuring high-quality execution and innova...

CanadaRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$239K - $298K *

Discover a pivotal role in shaping the future of our engineering function. Lead a small team to enhance our GTM engine, integrating product and marketing efforts while driving innovation in technology...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$116K - $144K *

Accelerate revenue growth by managing key customer accounts and identifying new business opportunities. Build strong relationships and deliver tailored solutions to enhance customer satisfaction and s...

Richmond, VARemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Support clients in maximizing their Workday investment by implementing and enhancing Adaptive Planning solutions. Drive project success through relationship building, best practices, and exceptional s...

RemoteRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$140K - $176K *

Lead the charge in managing a high-performing PMO team, driving project success through strategic financial oversight, talent development, and cross-functional collaboration to enhance operational eff...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Retail Operations do?question toggle

    A Director of Retail Operations leads and improves the processes that support retail performance. The role may cover store standards, sales and service results, budgets, staffing, operational efficiency, and leadership of regional or multi-location teams.

  • What qualifications are typically required for Director, Retail Operations jobs?question toggle

    Requirements vary, but employers often look for substantial retail management experience, a history of delivering measurable results, and experience leading teams across multiple locations. Strategic, analytical, financial, communication, and change-management skills are also valuable.

  • How much do Director of Retail Operations jobs pay?question toggle

    Pay depends on factors such as employer, location, company size, industry, and role scope. Ladders focuses on vetted professional positions paying $100,000 or more, so you can explore senior opportunities within that range.

  • Where can I find Director, Retail Operations jobs?question toggle

    Browse Ladders to find vetted Director, Retail Operations openings paying $100,000 or more. Review listings for details on responsibilities, location, team scope, and qualifications.

  • What career paths can lead to a Director of Retail Operations role?question toggle

    Many directors progress from store or district management into regional, multi-unit, or broader operations leadership. Experience overseeing larger teams, improving operating results, and contributing to company-wide initiatives can help prepare candidates for director-level roles.